I got my exhaust repaired here. They said it cost $50 to diagnose then the $50 goes towards the bill if I get it repaired with them. So I paid for the diagnostic and then about 15 minutes later agreed on $150 for the repair. When I paid at the end he said total cost is $200; basically $50 diagnostic + $150 repair. I was expecting $150 total not $200, but they did a decent job fixing the car and I got it done same day.
Great and fast service. I came in for a mid-muffler plus resonator delete and added some flowmaster outlaws and 5 inch exhaust tips. They did a great job on my durango.
Great experience. I drove up with an exhaust leak and left 60 minutes later all fixed up. They showed me the defective part before I authorized the work and showed me the completed work before I paid. Everyone was respectful and professional. I will return to Victor Auto Service when my car needs serviced.
Brought my 2018 Chevy Traverse in for an exhaust leak, Ed and Victor were honest in explaining what they were going to do and fixed it quickly while i was there. Great, honest service at a good price!
I visited Victory Auto Service, and from the beginning, Victor was very transparent and respectful. He diagnosed the issue with my Dodge Ram, showed me the problem, and offered a fair price. Definitely recommend him and crew.
Muchas Gracias por su Honestidad.
called to have a rough estimate on getting stolen catalytic converter replaced. they stated I had to bring the vehicle in. I explained that wasn't an option due to the car not running and would need to tow it in. they refused to help give price average cost for such a job.
Went there to get a vibrant put on they told me I needed 2 so I ordered another. Turns out I only needed 1 vibrant. Also they were charging me 550 dollars to put them on and also for 2 tips which is insane. I have a friend that went to another place to straight pipe from his second set of cats to the back for 250 dollars.
“Hands down the best service I’ve experienced! They took me in right before closing and still delivered top-notch work without rushing. The quality, attention to detail, and customer care were all outstanding. I’ll definitely be coming back 100% highly recommend!”
I showed up without an appointment, and they took my car in right away. They diagnosed the muffler issue on the spot and had it fully repaired with a custom fix in just 30 minutes. The team was professional, honest, and charged a very fair price. I’ll definitely be recommending this shop — great service!
The place is a rip off. Really expensive and if you don't like the price they give you, they ask how much you got. They don't have set prices.cash only or some kinda cash app Having to speak to one person so they can translate to to person that's going to do the work is very unprofessional and confusing. 0 stars if capable
Great people, fast service, and easy communication. I would 100% recommend them to friends or family members. They’re good people and are willing to give you guidance and advice. Keep up the great service.
Great customer service fast quality work. I wanted my 2016 Chevy Tahoe to have a mean growl. Although I knew nothing about how. They explained well and I was treated with respect. I highly recommend.
Great little shop with a family feel.
Everyone was polite, the prices were fair, the work was done right, and the wait time was very low.
Highly recommend Victor's for your auto needs! I will be back for any other work needed.
I came in with a broken exhaust pipe in hand and left within 30 minutes with it attached.
They were quick with the service and well priced! I asked for a quick and cheap fix and they provided. However, they were up front and told me it is a short term solution and to think about getting it permanently fixed.
Because of this transparency and ease of working with them I will make sure to come back to them for more services I need!
My muffler was about to fall off. I walked in to the office, they immediately came out to address and diagnose the issue and gave me a quote. 1/2 hour to replace 2 hangers and $200 via Zelle or cash only. Very friendly and professional
Víctor and his team did a great job on my exhaust! Quick, speedy and very fairly priced! I am definitely bringing my cars back to him for any future work.
I was looking on Google for a place to fix my car exaust and found many shops but those have many bad reviews for poor customer services and not knowledge on what they doing..but found this place call Victor Auto Service on charlotte Nc ... Soon i walk in they reciving me with a smile and in less of 5 min they walking me to my car to see what i need to fix, quick estimated and rasonable price..the owner Victor, he self take care me and also explain me what to fix and why .. not 100% but 110% recomend this place to all my friends and all the people tha is looking for a good shop to fix they cars ...ALSO BUT NOT LESS...THEY ARE COMPLETE AUTO MECHANIC
One of the best mechanic shops in Charlotte, I highly recommend this place for any type of work you need in your vehicle, from a regular tire repair and oil change, to a more complex and delicate work in your car, this shop will go above and beyond if needed to get the work done.
I recently got my new car and yad problems with my moonroof and was able to find this excellent mechanic shop, with a fair price on the diagnostic they were able to pin point the issue and get it fix.
I also want to point out that they close at 8 pm, and I came 16 min before closing time, but they had no problems with that, they are about the business and very professional.
They also provide you with a well constructed recipe and again, customer is great.
I recommend this place for anyone that has minor and major repair need.
Where can I start I took my truck to this location thinking it was a good idea….. I paid them 1950 dollars for the job and the job was not done well he wasn’t honest and the job wasn’t well done I don’t recommend going to them at all.He takes advantage.Your way better off taking your money somewhere else when you will actually be taken care of.Everything was supposed to be custom but it wasn’t.When I asked why he didn’t do custom like he told me to he just said the job was complete.!!!!!
Amazing family owned and operated businesses. JR did great work on my exhaust work on my 2018 tundra .owner is a super cool dude and the lady over the phone is nice and helpful. They do everything here so come support a great local business
Victor Auto Service was so helpful! Every other place was closed or closing by 7pm. I stopped by to have my muffler looked at around 7pm and said "I know it's late".. they said "we don't close till 8pm, no worries we can help you. They quickly took a look, were so helpful and had me back on the road in under an hour! Glad I stopped by! I highly recommend them if your looking for a mechanic! Thank you so much Victor Auto Service!
HIGHLY RECOMMEND!!! IF YOU'RE LOOKING FOR AN HONEST AND SKILLED AUTO SHOP LOOK NO FURTHER-
I found this shop in an emergency situation after discovering my Catalytic converter was stolen from my Prius. I was on a road trip traveling to NY and had to get it repaired quickly- Victor’s shop was quick to take my car in and work on figuring out how to get me on the road as quick as possible- they ordered the parts and were able to get it back on the road THE NEXT DAY!!
I initially brought the Prius to a licensed Toyota mechanic to get an estimate and they priced it for $1400 more than it cost me to get it repaired here and estimated the repair to take 4 days longer than Victor’s shop to fix it.
The Prius is a complex car to repair because of its hybrid engine and Victor and his team were able to work with the complex system and make the repairs- I am throughly impressed.
The office staff went above and beyond for customer service and offered to give me a ride to my hotel- I’ve dealt with many car mechanics and this shop stands out- CANNOT RECOMMEND ENOUGH!!
Hope this review helps you if you find yourself in an emergency situation and are trying to determine the best course of action - GO HERE!!!
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