This rating is based on customer reviews, inventory size, pricing, and service quality
In Charlotte, NC, feedback on IccAutoparts skews negative: 42/100. Recurring issues include pricing surprises (high quotes, fees), parts not matching photos or condition promised, resistance on refunds/guarantees, and unprofessional communication. Positives, though fewer, note welcoming staff, fair prices, and parts that matched description. Inventory breadth, yard organization, ease of finding parts, and wait times are rarely covered, so certainty is limited. You may find value here, but service consistency remains the biggest risk.
What clients say about IccAutoparts in Charlotte (NC)
Would give this place a 0 if possible , was promised a truck bed and had no clue of “ hidden fees “ . Guys are straight scams , working only to benefit themselves and not plead with what they promised . Have been asking for a refund for several days , and apparently nothing has been issued , guy thinks of a mockery every-time it is mentioned . Straight garbage , and nothing good ever from here , PLEASE STAY AWAY !
I was a bit confused by some of the low reviews here, because my experience was completely flawless. The price and condition were exactly as described, and the service was very welcoming. Definitely worth 5 stars.
If your really desperate go ahead but this a warning DONT GO HERE! Pricing and communication horrible. If I could give no star I would.
700$ for a used bottom front bumper (I would pay that for a new one) I asked him why and if he selling each part on the bumper individually cause why that price? And responded he will charge what he wants to charge. Which ofc but at a used retail price but anyways do yourself a favor and avoid this place at all cost
Horrible service, promised quality parts, parts were not what was promised, wasted a hour driving to shop to be lied to. They also did not know I speak fluent Spanish and you are not slick. Parking lot dumpster firing, customer service terrible, I shiuld but the property to close them down.
Rolled up after a full hour on the road, ready to grab the parts they promised looked like the photo. What I got? A pile of rusted trash that looked like it lost a fight with a weed whacker.
And just when I thought it couldn’t get worse, these clowns start roasting me in Spanish right in front of me—thinking I wouldn’t catch it. Hate to break it to you, I understood every dumb thing you said. Y’all aren’t slick, just sloppy.
This place is less "junkyard" and more dumpster fire with a front desk. Never again. I’d trust Craigslist before I trust these fools.
If I could give 0 starts I would. Agreed to buy some parts for a bmw and when I arrived the parts were beat up and not the ones pictured and promised to me. They even tried to raise the price when I got there. Horrible business and wasted 3 hours of my time.
Dishonest and bad service. They don't honor their customers. They sold me a headlight and i tried returning it, they did their best to scam me out of their own 30 day guarantee. (headlight was leaking water on the second day)
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