What clients say about Big D's Automobile in East Syracuse (NY)
These guys are so awesome, they help you without hesitation. As I lost control of my car they helped me get out of the snow.
Thank you for your service and they are recommended.
I was severely stuck on a seasonal back road, ( Kellogg), last Saturday. I had no idea conditions had gone from snow to ice. Halfway down it, I bottomed out and was hung up on the crest of a curve. I was going NOWHERE fast. Mr. Dave came to the rescue despite the roads status. It was not easy for even a large wrecker to use this road, but he did the impossible; he showed up! After a lot of positioning and repositioning, a tow cable, I was UNSTUCK. Let me tell you, this guy was ACES. He didn’t stop trying to get me out until it happened. HE BROKE HIS BUTT with no complaints. I will be forever grateful. DAVE is THE BEST! I feel safer on the road knowing an expert and friendly pro shares the road with me. ⭐️⭐️⭐️⭐️⭐️ Big D’s Auto: A kind and professional asset to drivers! Arrived quickly as well!
My car was stuck in my driveway after I was done fighting and rocking my car I called Big d’s after seeing his great reviews he was at my house in Solvay in 5 minutes he was respectful and absolutely amazing and got out my car out in 30
Seconds. THANK YOU FOR YOUR SERVICE IM SURE ILL CALL AGAIN. He accepted my card thank god because I don’t ever have cash. YOUR A LIFE SAVER
Big D's saved me from a snow drift after AAA left me sitting there for hours. (It wasn't there fault; it was a bad day for driving here in Syracuse.) The folks who showed up were friendly, efficient, and wasted no time. I was very pleased with their service and will be saving their card just in case.
Big D’s was excellent. I needed my car towed after it died on the road, and they arrived quicker than AAA estimated. He got the car hooked up and to the shop quickly. Very pleasant to interact with. Highly recommend!
These guys are great! I was stuck in the side of the road in some snow and these guys saw me and got me out. Without them I would of been waiting for quite awhile.
During the January 25th storm my car went 80 feet off the road. After AAA sent a "Bigger Towing service" (after 3 hours) They tried to Up Sell me... Big D's was called and arrived in less that an hour. They were professional and efficient. They had me back on the road in 10 minutes! They also waited around, to make sure I got the car warmed up and was on my way. I would recommend these men 100% Still very thankful.
Very reliable and very quick, AND the lowest price in town! ALSO: He was done for the night but went out of his way to help me out! Much appreciation and thanks!
He came out on an icy night to tow our vehicle to our mechanic after the battery and electric system died. Awful night, but the driver went above and beyond to help us. This was a AAA call to start. Thank you for being honest.
Extremely helpful and personable. He towed my car out of the snow and then helped me park when my car was stuck on my street! Excellent service, would recommend to anyone🙏🏼
A NY snow storm landed me & the kids in a ditch. I was driving only 15 mph. Called AAA & had a recovery in under 60 minutes. Not to sound odd but a terrible experience landed us with the best recovery done by Big D's Auto. Kind,Respectful, prompt. I would recommend Big D's to any call. He was patient and so caring as the roads were slippery. He walked me back to my car. Never felt more thought of before. Thank You. Pass this to all of your friends and family. I am putting his phone # on my phone and you should too.
Top notch! They were very professional and personable. Even went above and beyond playing with the lights to entertain my 1 year old son. Thanks again guys!
Impeccable customer service. A different tow company canceled on me after waiting for 3.5 hours without even telling me just because I was in a parking garage (they didn’t even try to troubleshoot). Big D’s wasn’t able to fit in the garage either but literally put my car in neutral and pushed my car out of the garage from the second story. 10/10 recommend them, they are considerate and incredibly helpful. Thanks again Big D’s Auto!
He was amazing. Friends and I got stuck on the road due to a breakdown, pulled up and made sure we were good and made sure we had water and food if we needed, offered to buy us food/water, and we're all obviously younger people and he stayed with us till our ride got there to get us
Big D' has great service. There was no wait time and the owner was great also. The price was amazing and I would recommend everyone use this tow truck over the other ones.
Clutch decided to die and I needed a tow. Driver was AWESOME! Showed up before estimated arrival and helped me get the car parked at my mechanics when we got to my mechanics. Couldn’t be happier! Thanks Big D’s!!
I got a flat tire and I waited an hour for my insurance company to find me someone to help, but that didn’t happen. I called Big D’s and they were there in 5 minutes. Super friendly service!
My car broke down and I thought it was my transmission but When Big D's told me over phone it might not be the case
He (the owner) lifted the car up saw it was the passenger cv shaft saved me thousands. Honest and reliable.
Dave was wonderful with my daughter and her friends who broke down on a busy highway. Made sure they got somewhere safely and even offered to get the kids hot chocolate from the store while waiting. He was awesome to deal with and I was glad the kids were in good hands. The vehicle was towed to his shop and he was timely with getting it fixed and getting back to me with it.
Hit a pothole and earned myself a flat tire. Dave and his coworker found the address even though it was sent to them incorrectly, and still they went above and beyond in their kindness. Whether it was offering to wait until I found the keys I dropped, or simply being friendly and chatting with me while they prepared my car. Thanks to them my rough day could end with the peace of mind knowing my car was safely taken where it needed to go. If there was a higher rating than five stars they would've earned it and then some more, they really helped me out when I needed it
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