This rating is based on customer reviews, inventory size, pricing, and service quality
Hot Rides Auto Inc. in East Syracuse, NY earns mostly glowing feedback: professional, friendly staff, honest diagnostics, quality repairs, and very competitive pricing on service, parts, and towing. Reviewers note quick inspections, after-hours help, and finding needed parts at fair rates. Downsides: two harsh reports of failed used parts and a contentious car-sale warranty issue with slow callbacks. Little info on yard organization or inventory breadth, though parts were located quickly. Overall: strong value and service. Score: 94/100
After calling around town for a tow and every company in Syracuse prices made me vomit! I was referred to hot rides and what a blessing it was! Way cheaper, very pleasant and very fast!
I would never bring my car anywhere else! I have a very old BMW 525i and have had several different problems with it & many things done at this shop. They fix everything so quickly, do an awesome job for a great price. They really know what they are doing are very trust worthy and have a lot of experience fixing all types of cars. Thanks Hot Auto!
They are a awesome garage they don’t even charge me to diagnose my car and cheap labor and really reliable. Everyone was very nice and fixed my car the right way and was very affordable
They sold me used #BMW parts that did not work or worked for less than a month and when i asked Siade 'one of the owners' to repair the issue he tried to charge me money for something i already fixed. Then HE became angry like i did something wrong.. He sold me a bad thermostat, bad engine coils, and switched out my spark plugs for cheap ones.. DO NOT GO TO THESE PPL.. THEY ONLY TAKE CARE OF THEY'RE OWN KIND.. They had they're own ppl leave them good reviews knowing they scam the hell outta ppl.. Those ppl made my car worst and caused more problems to my car and wanted to charge me full price for USED PARTS THAT DONT WORK!!!.. I Could say soooo much more.. but im tired of typing.. JUST KNOW PPL.. THEY ARE THE REASON MECHANICS HAVE A BAD NAME!!!
DO NOT PURCHASE A CAR FROM THEM!! They refused to fix small issue found 2 days after purchase. Wouldn’t even let their OWN auto shop fix major problem that was under warranty!! SHADY!!! They wanted to fix it cheaper!! They are trying to wait me out until the warranty expires!!! Slow to return calls/texts if at all!! The actual machanics seem legit and honest. But warning... do not purchase a car from them.
When a different places, talked my I need new transmission for my car they was honest to found the problem because of electrical wire. It costed me much less then rebuild the transmission.
Thank you for your honesty .
Website
