A great locally owned company(not corporate) with great pricing and service. They are Rick Auto as well as their own store and they also offer delivery service to many local mechanics and shops.
Super tight to back up if you have a truck already parked next to the dock you were assigned, after the process is fast . If you are new driver take your time don’t let anyone to push you! And be smart.
Overnight parking across the street from main entrance. You'll see the other review that has the pictures. I got there Saturday night and stayed until Monday morning delivery.
They open at 7am. I was the first one in the door. Got unloaded in 45 minutes and I was out of there. You'll see the note on the pedestrian entrance by door one and two that says to go to driver entrance by door 21 I believe.
I used the time in the door to cook chocolate chip pancakes. Buy yourself an electric skillet from Walmart and quit hurting yourself with junk food from the truckstop.
DEL In 7:45 out 11:30 be ready for wait, they prioritize their own trucks I been lucky I didn’t lose my next load for minutes, overnight parking at the gravel lot, restrooms at the building and good people.
If you're going to ship out heavy parts (i.e. brake rotors), either ship them individually or use a sturdier box. This is the 3rd time my parts order has been delayed because the box fell apart from the weight and FedEx had to tape it back together and redeliver 2 days later.
Terrible place to back traffic only goes in one way and if someone’s waiting for a door at W.B your going to sit for a while gave it 2 stars because they let you use the bathroom otherwise 1 star will not come back here willingly😡😡🤬
Go to RockAuto.com, literally the same parts, from the same building, but like half the price. If you didn't know, NOW YOU KNOW lol. The lady at the desk is really nice if you need help with part inquiries.
Excellent prices, beats the "Big Box" 9 out of 10 times and higher quality parts.
The only caveat is that you cannot phone in or go online, and must go into a warehouse to get near wholesale pricing.
Been waiting 30 minutes for part.still no part.last resort place.omg after 45 minutes they came out without my part saying they didn’t have it.that’s 45 minutes AFTER they took my money.can’t even make this up the incompetence is mind blowing.messed my whole day up without a care!!
Place use to be great seems like lately they have been going downhill not stocking a lot of different parts when u can go to Orielly’s or AutoZone and they have it
Got all the parts for my car. And all the parts I bought were "Half" the price of local auto parts stores. So glad "United Auto Suppy" is near me. A+ !
As a parts supplier for RockAuto they lack quality control. I was sent brake calipers with brackets that weren't for the listed vehicle. Since the calipers fit and I needed to have brakes on my car, I installed just the calipers and then made RockAuto aware that the brackets were too small. I was trying to help rectify a listing problem but ended up just wasting my time on writing 5 emails and sending photos proving that the part was incorrect. After 2 RockAuto service tickets, both of which were closed without resolution, the same wrong parts are still being sent to other customers.
United Auto simply has the best prices and selection. Ditch dealer parts departments, autozone, advance auto you name it. United Auto has dealer pricing for regular Joe's. They are always incredibly helpful with their knowledge and expertise. Give them a call they will go above and beyond to make your DIY car project easy peasy!
This was my first ever time doing business with these guys. I needed a cv shaft for a 2001 Mazda Protegé with a 2.0, sport suspension, manual trans, driver side..... simple right? I had bought 3 from auto zone, one from Napa, one from pep boys, NONE OF THEM FIT MY CAR. The other parts stores pulled ones from different years different engines and trim levels no luck anywhere. Dealer no Longer makes or stocks the part. I walked into United the guy at the counter was very helpful even giving sympathy to my current aggravation. I gave him the above specs of the car a few moments later he emerged with the CORRECT part! This gets better, it was $20 cheaper then most of the other incorrect ones I had purchased from everywhere else! They are officially my first call from now on. Thanks for the excellent customer service and comprehensive on site stock.
Terrible experience. I walked in and there was four people working and not one person acknowledged that I was standing in their store and needed help so after 3 minutes of standing there I just walked out!! Seriously!! Very sad!! Extremely RUDE!!!
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