Oakes Towing Service INC in
East Syracuse (NY)

WOW! I had the BEST experience with Oaks Towing. Connor went OVER and ABOVE for me. I balked him in tests since I was stranded … he showed up in a timely fashion, was very kind, and understood my frustration and was able to figure out what my problem with my was! He showed up in the outing rain, was at my location within 30 min. He was polite and helpful! He even made a quick stop for me on our way to my dealer… who does that! Thank you Connor for going ABOVE and BEYOND! Happy Holidays!

A stressful situation ended with a blessing. With a few minutes to spare before an early morning yoga class in Camillus, I decided to fill up with gas. Upon returning to my car, the dashboard was blinking & my car wouldn’t start. Being “stuck” in a gas station lane, and having many places to be and things to do that day, everything seemed to come to an abrupt stop. The Lincoln dealership recommended I call Oaks Towing Service. Connor arrived within the promised timeframe and was quickly able to resolve the issue. The care I received was exceptional both professionally and personally. While I hope this doesn’t happen again, if it does, Oaks Towing is the first place I will call. This kind of service was both honorable and a rarity in today’s day and age. Thank you Connor!

My car stopped at 4th floor of garage. This wonderful company was one of the few willing to come out. The gentleman who came had to push the car to the 1st floor. He was very professional. I would highly recommend this company to everyone. They are truly a life savor!!

Highly recommend! They came out to my car within an hour and jumped my dead battery, super friendly and professional!

Best ever!!! Car wasn't starting for days. Tried jumping it. Had it attached to a battery charger for hours, wouldnt start. Oakes showed up and the car started right up for him. He didn't charge me a dime. Most places would have been 200 bucks just to show up.

Called three different places and no one would get my truck out of the snow but he was super great and didn’t stop until he got me super friendly and personable would use again if needed!!

Conner was ABSOLUTELY 💯 fantastic, not only did he save my disabled Father and myself when AAA failed, he was SO patient and kind to us. He took a 75 mile tow that NOBODY else would take, after we had waited 8hours for AAA just to tell us they wouldn't be able to help. He was very upfront with cost and even let us know about AAA reimbursement. He was above and beyond and we couldn't be more thankful. I would 💯 recommend ⭐️⭐️⭐️⭐️⭐️

I ran into a store for a beat and my car was dead when I went back out. I called the dealership that sold me the car to see if they had towing. Nope. They suggested calling Oakes. They aren't affiliated but have heard good things from other customers. I called Oakes. The person I spoke with is the man who arrived to help. I forgot to get his name. He got there before I froze! He fiddled with some stuff, got my car started and sent me on my way. I now have their number saved in my phone. I hope to never need them again but Oakes is definitely going to my first call.

Oakes towing service!! I truly appreciate the help! I was stuck on the side of the driveway, waited for AAA to come and rescue me. They didn’t even communicate nor provided any estimated time! Called Oakes Towing! Connor came and rescued me. He is very responsive and professional. Thank you for rescuing me Connor! Highly recommended!

Oakes towing to the rescue! Rapid response! Excellent customer service. Professional crew and very resourceful. My wife and I became stranded when our vehicle got stuck in a snow drift with a layer of underlying ice. These guys got us out in no time. They are second to none! We highly recommend them, Gary & Marie Vertigan

I called Oakes Towing to help my daughter who is a student at Syracuse University (I'm in NH). The car had gotten stuck in ice during an ice storm and when my daughter tried to move it the next morning, the lower valance broke off and got stuck under the car. Oakes Towing showed up when promised, help get my daughters car back on the road, and explained what she should do as a follow up. They were nice, knowledgeable, friendly, and most of all, trust worthy. This is the only tow company I would call in the Syracuse area.

Oak Towing saved us from a horrible mess. Both of our cars were stuck in the snow banks in our driveway and they came and took care of everything. We were so relieved. We will recommend them to all our friends. Thanks so much guys! 🌟🌟🌟🌟🌟

If I could give 6 stars I would. Connor was at my home in 10 minutes and got my vehicle started. I have been waiting all day for AAA to come and they never showed or called. He is very courteous and knowledgeable. I plan to use Oakes Towing Service every time my car breaks down and I plan to tell all my family and friends to use them as well.

This company saved my behind. They came out and towed out my plow truck with ease. They even towed out my co-worker who also got stuck trying to get me out. Nicest guys, wicked fair price and again, they saved my ass. Easy 5 stars!

I slid off the road and got buried deep into a ditch with my brand new car. I thought I was going to tip over and felt stranded and hopeless. A passerby stopped and told me to trust noone but Oakes Towing. The driver got to me quickly and was able to pull me out without damaging any part of my car. What a relief. Thank you so much for rescuing me!

I hit a huge pothole in the city and my drivers side tire shredded as I drove to get help. Connor was recommended by a friend. He was able to tow my car so the tire could be replaced. It was a scary experience losing steering control of my car. Connor was extremely professional and helpful. I had some peace of mind after a very stressful day. Thank you for what you do!

Had a great experience with Oates towing very professional especially on this particular day when snow was bad he was at it since 6:30 am and hasn’t stop and still was very curtious to my situation… highly recommended

Connor saved my day!!! Nicest most reliable guy and was at my disabled vehicle within 10 minutes of speaking to him. He even dropped me off at work after towing it to the shop. 100% recommend Oakes Towing!

I called Oakes on June 21st 2024 while visiting in Syracuse with a dead battery. The mechanic came very quickly, was professional and efficient. However trying to obtain a receipt for insurance was a different story. Called 6 times, left messages and at one time talked with someone, all to no avail. I am still waiting with very little hope that it will ever happen. Maureen Kendrew I would like to revise my review because as of Aug 6, Oakes reached out to me and did indeed send me the receipt that I needed. Other than that little glitch, they were great and I would use them again.

Oakes Towing was great. They kept me updated on when they would arrive and were very friendly. The price was very, very fair. They even suggested I look to see if my auto insurance would reimburse me. I will definitely use, and recommend, them again if needed.

They came promptly and the driver was very nice - even on a cold wet Sunday evening. The car was pretty stuck in a ditch and he got it out with no damage. They were also reasonably priced.

My wonderful fiancé accidentally cut a corner too tight and blew both of my passenger side tires. I have AAA but I couldn’t use my roadside assistance feature because all the shops that they approved were closed.. it was about 7:25pm when this happened. We jumped on google and found Oaks was a 24 hour service. We called and within probably less than 5 minutes of ending the call, Conner showed up to save the day (happy Friday the 13th). It was obvious he jumped to it and wasted no time getting to us. He was kind and helpful. He then drove my car on to the flat bed and followed us to our destination. The whole process took probably less than 25 minutes. I highly recommend using this company as customer service is obviously their number 1 priority. I’ve been a triple A member for 9 years and wasn’t able to get the services I pay for annually as a loyal customer, but thanks to Conner and Oaks towing the process was 100% less stressful then what I anticipated it to be. Thank you for your quick service and compassion!! 100/10 stars.

I was stuck on my bike in a very dangerous stretch of the highway, no lights and on a bridge with a narrow shoulder and cars going by at 75 mph. These guys came super fast, even called the local PD to get some added lights in the area. 10 out 10. These guys were great.

Got a flat tire . Called this company and they immediately sent their guy to pick my car up . The gentleman that was taking care of my car was absolutely amazing, super profesional, clean looking . He loaded my car like in 3 min . Took my car to the shop , unloaded super neat and so easy, straight to the parking spot so after that I didn’t even had to move my car . Omg , comparing to the other towing companies that I used in the past - this one is definitely #1. Thank you guys and keep doing a great job.

On 9/23/22 My car wouldn't start at work. I called Oakes Towing recommend by Burdick Nissan at Drivers village . They address my concerns and had a Tow truck driver at my job within a hour. The Driver was very Polite,listen to my concerns and issue with my car not starting. He went above n beyond to let me know everything would be alright. In the end, I didn't need a tow just a Battery jump start. I was so happy that's all it needed. He got my car started and I was on my way to get a new battery for my car at a local shop. I am truly Thankful to Oakes Towing and would recommend to everyone in the future to call if ever need a tow or battery jump start.

Super understanding, kind and works with you. Right off the bat was welcomed, and given great customer service by a gentleman, which was reassuring that things would be taken care of. Was in and out within five minutes, and even had a laugh on the way in and out. Keep doing a great job!

Got hit by a deer while driving, was told it would be twenty minutes, called after 30 minutes, no one answered left voicemail, called again after another 45 minutes and the woman who answered gave me attitude for kindly asking if they were having any problems getting to me. At the end of the day it took them two hours to get from their shop to Chittenango. The person driving the tow truck was pleasant to deal with.