John's Auto Care in
East Syracuse (NY)

John’s is very reasonably priced. They’ve taken care of our family’s cars for years and we are always very happy with them. Everyone there is always nice and we trust that they are honest with us about what work needs to be done

I had a handful of issues with my older SUV a 2013 Nissan Armada. Bill was a great help suggesting what should be done, it was obvious that Bill was more worried about getting me back on the road in a fiscally responsible manner, rather than just throwing money at a problem in hopes that it fixes the issue. The folks in the front office were also friendly and attentive. My vehicle is back on the road without devastating my savings account, for this, John’s Auto Care on Milton Ave is now my go to mechanic shop. I have peace of mind knowing my next fix will go smoothly. Thanks again.

full brake job, tire replacement, and inspection in one day. excellent, friendly, honest service. update 20260203: both mufflers replaced. diagnosed, fixed, and ready in a few hours at a price below the dealership estimate. they also noticed a low tire and re-installed/sealed the valve stem at no charge since they installed them. very happy with every interaction i’ve had with john’s auto care.

Super nice people to work with. I was short a few dollars to pay my bill , and they let me go to the bank and get the balance. They also suggested I check at the bank and find out why there was a hold on my account . Everyone was extremely patient and kind. I will continue to bring my car there for service.

Big job done right Suberu sub frame front control arms and also found coolent lines that needed to be replaced.Car was done in one day and realigned without me asking within the price I was quoted.No problems great people.

This is the second time John’s has saved our biscuit. Both times were for inspection and not only did they not say you had a year to prepare but they fit us in quickly, with no judgment.🤣 Then, my husband had an appointment for Monday morning. With the storm coming we were going to drop it off Sunday. John happened to be plowing at the same time. He had Mic pull his truck into one of the bays. I got John’s name from friends and I will also give his name to anyone needing an auto shop.

Another quality service visit. It's not fun to have to get a vehicle serviced but John's is very efficient and does quality work every time. I would highly recommend them.

Had a 3:30 pm oil change & tire rotation. After a few laughs with the service writers, I plopped down in the waiting room. I don’t think I was even there an hour. I was in & out — no fuss, no muss. This was my first time going to the Milton Ave. location, after getting a TPMS monitor fixed on my Camry at their Brewerton Rd shop. It doesn’t matter which location. They’re great, and they’re getting all my routine maintenance business from here on out!!

Great shop and genuinely really nice people! I was going to John's North but changed shops since your shop is closer to my parents home. They also bring their cars to you and have never had any issues. Keep up the good work, thank you. I appreciate you

I needed a wiper motor and they also let me know I needed some other things done to my car to pass inspection. I had a strict budget and I couldn't afford to go over that amount. To my surprise I didn't. The staff there are all very nice and respectful. The star employee is Lily.

They have a beautiful shop, friendly staff and they were very honest. They also helped me prioritize service that needed to be done on my car. It was luck that brought me here and I will be back.

Bill always does a great job with my tires and wheels. It’s close to my home, so I don’t have to drive all the way to the Mercedes-Benz dealership in Fayetteville, and their staff is always friendly, helpful, and professional. Highly recommend!

I got out of work and discovered that I had a flat tire. The nice lady I talked to sounded very concerned about my situation. I unfortunately don't remember her name. She was concerned about me possibly doing more damage to my tire if I drove it but unfortunately I had no choice. I eventually got my car to the shop and within an hour my car was finished. I just got done working night shift so they were very accommodating to me and allowed me to leave my car there until after I got done sleeping. Great customer service and very courteous people.

Thank you John’s auto! I have been going to John’s for years and once again they got me on the schedule overnight for an unexpected repair on my son’s car. With winter weather, the shop is super busy, but they made the repairs same day and I can feel better about my son driving in this snow storm. Thank you Bill! And Karen and Chris as always!

They found the vibration to be a universal joint, recommend rear brakes while it was on the lift. Got the parts, did the work, left me feeling confident that my work van is 100% ready to earn.

Been bringing my vehicles to John’s for years now just like my family has. They are hands down the best auto shop around town and I highly recommend them to anyone in need. They get the job done timely and at great prices for the quality and service you receive!

Such pleasant and honest people. I've finally found a mechanic! Bill is terrific! Great people and terrific service. Thank you Mark! Back at John's today for some routine maintenance. In and out in 1 hour! Such friendly people. Pre-winter check up, suggested by John's Auto. Never had that before. Glad they're looking out for me.

John's is my go to. As a woman with no mechanical knowledge car repair can be daunting. Having women in the office is comforting. I need people I can trust. Always a great experience.

The best parts and service with the best technicians and staff. Always welcomed in and given all the information needed to make the best service decisions for my vehicle. Another great experience. Thank you!

Perfect,professional,always making sure car is safe to drive. Trust in care given. Would not take my vehicles anywhere else. Thank you again for keeping my family safe. I called about snow tires. And got them put on today. My shock was leaking and got new shocks as well. Thanks again for keeping my family safe

As usual, John's Auto Care gave excellent service. I love how they list the services I will need and when they should be done. Whenever there has been as issue after servicing, which has only been because I need to replace the rims on my tires, they have immediately taken care of any issue. I highly recommend their company for any vehicle repairs and general maintenance services. Thank you very much for taking care of the needs of my vehicle!

I have been using this shop for around 2 years now. They are amazing. Super transparent, knowledgeable, timely, and kind. I recommend this place to everyone I know. You can really trust that they are taking care of your vehicle with the upmost concern. You won't be disappointed.

I’ve been going to John’s to have my car serviced for over 20 years and have never had a complaint. The prices are reasonable and they aren’t in the business to rip people off. Ladies, this is the go to place when your vehicle needs attention and/or just an oil change. Friendly, caring, trustworthy, and reliable business.

I appreciated the professional customer service by karen as well as the whole teams cheerful manner. I was there for a oil change, tire rotation, tire pressure sensor malfuntion and winter check of complete system. Karen had told me prior to my appointment that they could get all this done in an hour! I thought she may be exagerating as I have had vehicles serviced at other shops/dealerships and have had to wait an hour or more for just an oil change! I was pleasantly surprised when the staff did all this in an hours time! I also think your prices are very fair compared to other shops especially the Dealer. I have done some work myself with the help of a good friend-eg the brakes and exhaust system but it is refreshing to know that there is a local shop with staff I can trust to do the job right with reasonable prices as I need them! Please thank your whole team for a job well done!

The team here very helpful and honest ! Very good system with communication through txt or calling for updates ! Plus they even throw in a free transportation if needed. Great staff I’ve been using this place for over a year never disappointed. I always get my car back same day .

Just wanted to give a shout out to John's Auto Care. Their professional and customer skills are some of the best I have ever seen.I brought in some tires and rims for them to put on my Camaro that ended up not fitting. They did not even charge me for their time. Who does that these days . Looking forward to doing business with these people again. Thanks again !

John's Auto Care made servicing the air conditioning system of my 2017 Pacifica simple. They used high tech diagnostic equipment (showing me photo and video results) to diagnose a leak in the rear refrigerant lines. They obtained parts, completed the repair, and recharged and retested the vehicle, all while needing the vehicle only 1 overnight. Everyone was courteous, prompt, detailed, and no pressure to make other optional repairs they identified. They will be my first choice for future needs outside my own skillset and/or equipment.