This rating is based on customer reviews, inventory size, pricing, and service quality
In Atlanta, GA, XRS Mobile Tire & rim repair trends positive but uneven, scoring 77/100. Many reviewers highlight fast arrivals, friendly techs, and fair quotes that make roadside fixes convenient. Yet several accounts report long waits or no‑shows, poor communication, and serious workmanship concerns (e.g., loose lug nuts, tire/rim damage), signaling quality control risks. Strengths: speed, on‑site professionalism when service is completed, and pricing value. Common complaints: wait times and inconsistent service quality. Inventory variety, yard organization, and parts-finding aren’t applicable to this mobile model; limited data there.
What clients say about XRS Mobile Tire & rim repair in Atlanta (GA)
He ripped me off, and block me on both of my phones. Do not do business with this company. He was supposed to repaired this, he took it for 30 minutes. He came back put it on, he made it worst.
So my daughter has a flat; call this guy and they came. The next thing you know she gets a call and said her car rolled into the middle of the street when they jacked it up. They left the car in the street unattended, no cones, nor reflectors to prevent it from being hit by incoming traffic. Upon her fiancé and grandfather’s arrival the car is in the street with 3 tires and damages to the passenger side. When she called the technician to ask what’s going on and why did they leave her car unattended, he said we left to get the tire fixed (if you’re mobile why did you have to leave to go do a job you’re called to do on site) He had no concern of the car but found his was to ask; how would we be paying; rather than addressing this issue at hand.
These guys are very unprofessional and we will be moving forward with legal actions.
They advertise credit card and debit card payment as well as contactless payment, but do not offer anything but Cash app and Apple Pay. They were extremely late rude and did not have an invoice link to send. I had to work with my finance team to ensure we were able to send over a payment that is outside of the norm for a business. During this time they threatened to take off the tire. Complete rip off of $200+ dollars for bad service and a patch tire. I will be reporting this shady business.
Beware he doesn’t know what’s he’s doing he didnt put my tire on all the way my tire came off while driving he was to busy being on the phone with a female then i contacted His all for him to say my lung nuts where deformed but didn’t say that during the service please beware i can Literally turn them with my bare hand
can’t thank XRS Mobile Tire Service enough! I was stuck with two flat tires and thought I had no options, but they came through quickly and professionally. The technician arrived on time, was very friendly, and got me back on the road much faster than I expected. The whole process was smooth, convenient, and stress-free compared to dealing with a tow or waiting at a shop. If you ever find yourself in a tough spot, this is the team you want to call—reliable, efficient, and truly lifesaving. Highly recommend!
We waited for over an hour for our repair, only for the technician to turn around and leave without helping. Not only was this a complete waste of our time, but it also left us stranded and delayed. Communication was terrible as well despite calling multiple times, no one ever answered the phone after leaving us stranded. This kind of service shows a lack of respect for customers’ time and trust. Overall, it was an extremely disappointing and unprofessional experience.
This mobile tire shop was a lifesaver! I had a flat tire and didn’t have time to wait at a traditional shop. They came straight to my location, arrived quickly, and had everything done within 30 minutes. The technician was courteous, knowledgeable, and made the whole process stress-free.
The convenience alone is worth it, but they also offered fair pricing and high-quality service. I especially appreciated the thorough safety check they did on all four tires. If you’re looking for fast, reliable, and professional tire service that comes to you, this is the company to call. Highly recommend!
Absolutely amazing experience with this mobile tire shop! I had a flat tire in the middle of a busy week and couldn’t afford to lose time driving to a shop and waiting around. I found this service online, and I’m so glad I did!
They came straight to my home, arrived on time, and had all the tools needed to get the job done right there in my driveway. The technician was professional, friendly, and explained everything clearly. They replaced my tire quickly, checked the others for safety, and even made sure my spare was in good shape — all without me ever having to leave the house.
The pricing was fair, the service was fast, and the convenience was unbeatable. This is hands-down the best way to handle tire issues. I’ll never go back to a traditional tire shop again. Highly recommend to anyone looking for quality, convenience, and peace of mind!
I had an amazing experience with XRS Mobile Tire & Rim Repair! From start to finish, the service was fast, professional, and incredibly convenient. I had a flat tire at home and dreaded the thought of towing my car or sitting at a tire shop all day — but this mobile service changed everything.
The technician arrived on time, was super friendly, and had all the tools needed to get the job done right in my driveway. Not only did they replace my tire quickly, but they also checked the others for wear and gave me helpful advice — without trying to upsell me on anything unnecessary.
Prices were fair, communication was clear, and the whole process saved me so much time. I highly recommend XRS Mobile Tire & Rim Repair to anyone looking for a reliable, hassle-free tire service. I’ll never go back to a traditional tire shop again!
Great people ...I hit a pothole busted my tire and cracked my rim at 4 sum in the morning called them they came out within 35 minutes gave me a good price and great work 10/10 would recommend thank y'all for getting me off the road
Horrible customer service wasted 2 hours of my time just to mess up my rims and burn my tire and wasn’t trying to refund me for the issue he messed up horrible black owned business
horrible work burnt the mess out my tire was supposed to get bend out burnt my tire made me pay 150 for a bend that wasnt fixed and then anothee 150 for a tire they messed horrible black owned business that needs to be shut down asap
excellent customer service!! Reasonable quotes & very polite and professional. You don’t have to wait on hold or talk to a robot, they answered on the first ring. I called around 3p.m and was all set by 6, including a delay due to me having stripped one of my lug nuts. These ladies had to brave 5 o’clock ATL traffic to grab an extra tool to remove the stripped lug nut. They were patient and explained how to avoid further damage & marked the stripped one. It was also just really great to not have to go to a tire shop. Having the tire brought to you definitely beats waiting in a lobby. 10/10 I hope I’m good on tires for a while, but if/when the potholes strike again I know who I’m calling!
Edit: Although I’m still happy with the customer interaction and speed of service, I’m reducing my review from 5 to 3 stars due to safety concerns. First, my tire was overfilled by nearly 20 PSI. Thankfully, I made sure to check it before driving anywhere because this could have messed up my suspension, caused uneven wear on my tires, and loss of traction. What I didn’t think to check was the lugnuts!! After my mom drove my car, she heard a thumping and took it to a tire shop in AL. there they discovered the tire was nearly falling off & the lugnuts could be loosened by hand. I’m just so glad we figured it out before anyone got in an accident. Some time has elapsed between XRS service and finding this issue, but unless someone has been loosening my lugnuts in the parking lot, this seems like negligence that could’ve really hurt somebody.
If you get a tire change form these folks (bc I’m ngl they are still speedy & friendly & reasonably priced), make sure to check these things before you hit the road. Thought I could trust that the tire would be safely installed, don’t make my mistake.
My tire completely popped on a rainy Monday evening. I called XRS Mobile Tire Business and they provided me a reasonable quote, which included labor and new tire cost (same brand tire that I already had on the car), and they showed up in 15 minutes and had my tire replaced in less time than it would’ve taken AAA to arrive. Repairman Frank was very communicative and friendly. Highly recommend this business for mobile tire services!
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