This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent reviews, Intonu, llc in Atlanta, GA scores 49/100. Sentiment leans negative: chronic long wait times (often hours), street staging, slow scales, and disorganized yard/traffic. Several mention metal debris causing tire damage and safety lapses. Service varies—some friendly/helpful visits, others report rudeness and unreachable phones. Pricing is mixed: a few get top-dollar and quick in/out, while others cite low offers, misclassification, or disputed weights. Yard cleanliness and communication need work. Little info on parts inventory, so that’s unclear.
Address:
5225 Phillip Lee Dr SW, Atlanta, GA, United States
Just terrible. Dry van loads. Park on the street, and call the #, then wait for them to call you back with a door. I’ve been here since 7:45am, and didn’t leave till noon. There was only 1 truck before me.
Sorriest place I've delivered to in a long, will never take another load to this been here over 4 hours missed my next load because of this place. Would give the a-5 starts if I could.
You need a no phone use policy for your workers while on the clock. Everyone using phones even while operating front-end loader. Not safe at all in a work area this small.
Pull up to the last gate and call before entering the plant. Phone number in photos on Google. Employees were friendly. Scale in left lane upon arrival.Scale on left side when leaving. Took about two hours to get in an out. Check your tires when leaving because there is a lot of metal on the yard.
Tried to pay me copper number 2 for bare bright, pays 15 cents per pound less then mnm and too lazy too separate nething. Only scrap yard I've ever seen that won't separate copper. Was trying to save time by stopping there omw to Florida, never again ?
They pay more than any other recycling around Atlanta their services is excellent. If you bring a car in make sure you have six holes in the gas tank that at least the size of a quarter or remove the gas tank.
Nice nest respectable dependable and responsible and very quick I love this place I wish every place was like this that I went to driving for Southern hauling is not a lot of places like this I love this place
Wow! How bad can a place be? If you are supposed to pick up or deliver here, be prepared to wait, and wait... I was on the street for more than four hours and in the dock about 3. The procedure is pull up on the street, call them then prolly wait for hours while they get to you. Once they finally call you, pull up on the scale. They will holler that they got you then go find a dock. Once they are done they will let you know and you pull back up on the scale. They will bring you the paperwork. I'm really not sure why anyone would want to load here. It's a waste of time.
I give them a one star because they is NO ORGANIZATION what so ever... scales is slow as Christman... people unload and does not think of the other people trying to get in and out.. no one Is directing traffic for a timely in and out process...
Incredibly slow. Got there an hour before they started at 8am. Was told it was inventory day and would be an hour later. Okay no problem. It was 13:00 before they got to me. 4 hours later. Was there a total of 6 hours before they started to unload it. Was pretty quick though once they started.
Other than all the metal in the driving area and having to blind side back out, rather good.
At least this time there was someone actually attempting to assist backing out.
Friendly staff.
Everyone seemed to be working hard and steady.
They're rude and don't value your time at the facility. The price are lower than average. I only went here to empty my truck but will bypass them next time.
awful customer service. was quoted a certain rate on a scrap dumpster and when they issued me a check it was for half the rate. emailed and called twice asking for some kind of explanation. never even got a reply or response. if youre a business, dont give them your scrap dumpster business you will be sorely disappointed
If you’re a driver picking up from here and you have an appointment time, don’t bother showing up on time. You’ll just sit in the street for hours because these guys are never ready to load or unload. Plan to sit for at least 2 hours before you get called in. I would give zero stars if I could.
Seller beware. Great place to get rid of scrap metal, but they will cheat you. A guy was standing on the scale when I left to minimize the total weight of scrap material. I should have had about 300 pounds, but they only paid me for 40 lbs.
235 Peachtree Rd NE Suite 400, Atlanta, GATowing service
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