This rating is based on customer reviews, inventory size, pricing, and service quality
B&B Auto Salvage in Dallas, TX draws polarized reviews: strong bargains, helpful staff who pull parts and keep a surprisingly clean, organized yard, but also complaints of rudeness, price changes after quotes, wrong/damaged parts, credit-only returns, refund hassles, long drives due to early closures, and slow callbacks. Pricing is often praised as very affordable, inventory can be broad yet hit-or-miss, and finding parts ranges from easy pickup to being told to search the yard. Service speed varies; some leave fast, others wait. Overall: 66/100. Best if you confirm fitment and timing in advance.
I been dealing with them since 2018 They know what there doing I Always get the right parts good parts Prices are better than any other yonk yard Highly recommend it!
Great customer service and very affordable. The trailer hitch I needed was $75-$100 everywhere else but here it was only $50. And they removed the part for me.
After a months long search all over Texas I finally found the transmission I needed. Got me back on the road. Prices are what he quoted me on the phone.
UNETHICAL SELLER(S) I was quoted $150 for each door, I called to verify and was quoted $200, so I showed up and asked in person and was quoted $500 for both doors. The seller(s) lack communication at the facility. Raising the price $50 then $100 for each door is unethical. After I purchased the doors, the wires turned out to be different, I called back early next day since they were closed and was offered a refund or a replacement. I asked for a replacement but the employee said he’ll call me back later. When the employee didn’t call me back, I called. The other employee chose not honor the promise of a replacement or a refund as promised on the receipt and by the employee spoken too first.
Gerardo was awesome, he even text me a picture of what I was looking for, a friend of mine that lives close by went there for me and they had my stuff ready to go.... I'll definitely go back for more..
Waste of time and gas! I verified with them that they had a part I needed but when I got there they told me to go look around the yard. They did not have the part like they said and then tried to sell me one that would not fit from another year model. No respect for people's time and gas.
They picked a part for my car I thought they knew what they were doing but I guess not will not give you your money back credit only have older cars a bunch of junk not a good place to go stay away
So they did not have the part I was looking for, the place was extremely clean. For a junkyard it was shocking. Not only was it clean inside and out, the staff was Uber friendly. They even took the time to tell me things I didn't know about the car parts I was looking for which in turn made it so much easier. They even offer cold drinks and in the middle of a Texas summer that matters.
We got a part that was broke when we went to get it put on the mechanic said it was broke. Went back told them & they said they would put it back on my card. So now I have to wait 3 to 5 days. I just hope I get my money back.
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