This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent feedback, Emergency Roadrunner 24 Hr Roadside Assistance in Dallas, TX earns about 72/100. Sentiment is mixed-to-positive: many praise fast response and professional help (often within ~20 minutes, polite dispatchers, helpful techs), and several note fair or lower-than-others pricing. However, common complaints include inconsistent 24/7 availability (missed calls late night), long waits past ETA, and occasional unprofessional phone manner or damage concerns. Pricing perceptions vary—from value to too high for jump-starts. Some reviews seem off-topic; info on inventory, yard organization, or parts-finding is not applicable/unclear.
I called them to ask him about their jump start services and they said that they charged why I didn't have no money and I just asked them if they knew any place or if they could look and see if they knew any place that might be able to help me and I try to explain what was going on and they hung up on me very very unprofessional if I could put no star I would
For a 24 hour service they had no one answering phones at 930 at night. I had to have my dad drive an hour and a half to get me. i had two blown tires and needed a 12 minute tow too walmart. If you arent 24 hours dont say you are.
Been waiting here 30 minutes past ETA. Cant call them their inbox is full. No call no text no nothing from them.
Horrible service. I will NEVER use this company again....
Had to have my sons car towed and they responded immediately. Didn’t have to wait for them to answer their phone, they were very polite, and very quick. Prices were a plus as well.
My future wife locked the keys in the truck .. needles to say they made a stressful night better .service with a smile goes a long way . Thanks for your service ,fast and easy .!
Couldn't ask for a better price and superb fast service. Thank you! Everyone in my family has your number saved on their phones, in case if we need your help.
I had a flat tire in a rental car in the middle of nowhere, Oklahoma. John arrived on time and was very professional. He changed my tire in no time and even showed me how to change a tire myself. If I'm ever in the area again and have car issues, he will be the one I call! Very highly recommend this professional young man. Thanks again, John!
I was travelling through Argyle on my way down to Flower Mound when I blew my tire around midnight. The weather was terrible and I didn't know what else to do so I googled some professional emergency roadside service companies to help me and ran across Roadrunner 24Hr Roadside Assistance. The dispatcher was very polite and helpful. The technician arrived less than 20 minutes later and got me out of the cold and back on the road really quick. Whatever kind of roadside emergency you find yourself in the greater Denton area; whether you need a fuel and fluid delivery, jumpstart or an emergency tire change like I did, I recommend these guys. I can't thank them enough!
I had a flat on I-35 when it was raining, John with roadrunner got to me within 20 minutes. He was very professional and fast. A lot cheaper than the others! I defiantly recommend using them!
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