This rating is based on customer reviews, inventory size, pricing, and service quality
Phantom Towing And Salvage LLC in Dallas, TX earns an outstanding 98/100. Recent reviews are overwhelmingly positive, spotlighting fast response times (often late night/early morning), courteous service, and pro-level care handling vehicles from tight spots and impounds. Customers praise Daniel’s professionalism, clear communication, and fair pricing. Wait times are short and service feels 24/7 reliable. Minor variation appears in one 4-star, but no recurring issues. Little to no info on parts inventory, yard organization, or finding parts.
Address:
1341 W Mockingbird Ln Suit 600W, Dallas, TX, United States
What clients say about Phantom Towing And Salvage LLC in Dallas (TX)
Called hours ahead of needed service, scheduled and paid deposit. Said they would charge after hours fee. Within 1.5 hours of original call still 5 hours ahead of needed service we called and rescheduled the service for the following day. Not after hours. They came and did an adequate job but charged full price after hours price saying it was a missed appointment.
5 hours heads up that we needed to reschedule for regular business hours and charged us double what they should have.
Will never use this company again.
33 minutes equals $450 unloading cars from a semi. Found a different company to load the cars back up. Did an excellent job and charged me $200.
Daniel Hernandez helped me get my car home when I thought it was impossible. And he made it work , I really appreciate the time this man has taken to make sure my car gets back to me, respect to those who make the impossible, possible. Thank you Daniel !!!
Daniel was very helpful towing my car from the airport to DeSoto. When I couldn't get anyone else to come help me get my car and to my home he came through.
Daniel was the best he helped me bring home my truck from where it was fast . He even placed it in my driveway in a very space limited alley he’s definitely the pro you want to call .
Daniel helped me out. He towed my car. I told my husband he hooked that car up so fast! I was like "whaatt". I showed him a photo where my car was parked, in a sort of tight spot. He said "I can get that car out of there". He backed in & used the mechanical arm to lift & pull the vehicle. He basically didn't even need to touch the vehicle. He must be a pro in towing.
Way to go Phantom Towing!
I didn't get the man's name but he was a Hispanic guy.
He was very sweet and kind to help me and my daughter out with our flat.
Good man.
I highly recommend his services
Thank you again
Appreciate my guy coming through for me in the clutch. I would recommend their services to anyone if you ever need a tow truck service hit my guy up asap he’ll take care of you!!!
I needed my car towed and Phantom Towing And Salvage came through with no hesitation. I’d wrecked my car at 3 am and they were there in no time to tow it for me! The owner Daniel was exceptional. If anyone needs a tow don’t hesitate to reach out to them! I highly recommend!
Phantom Towing and Salvage LLC towed my car on the spot today gave me a great price and towed my car quickly and safely car arrived in great condition, I would definitely do business with Phantom Towing and Salvage again
LIFESAVER! On my way home I had a blowout and called phantom, they came within 15 mins and put my spare on for me! So thankful and I appreciate the fast service! Will definitely call again if I need service! THANK YOU THANK YOU THANK YOU
Daniel with Phantom Towing was amazing!! Not only did he go above and beyond for us but he was just over all a really nice guy. I would definitely recommend Phantom Towing for all your towing needs !! Thank you Daniel
Great towing! Helped me get my car fast from the police pound. I called them and they arrived in 15 minutes. Daniel was so helpful and handled my car with a lot of care.
I would definitely recommend this company. Daniel was so great, my car had damages from the previous car tow company. He was so gentle & took his time with hooking my car on to his truck to make sure there would be no more damages to my vehicle. I really appreciate him for that . He was so polite to us. Thanks again Daniel!
Daniel was incredible! From customer service to professionalism it was top tier. He definitely made a stressful situation very comfortable and knowledgeable. Thank you so much Phantom Towing, definitely will keep y’all in mind for all of my future towing needs!
Definitely recommend these guys in your time of need. Drove my car into a ditch around 3am, called at 6 and pulled up at 6:30 to help! 10/10 would call again!
Daniel here at Phantom was extremely helpful when I was having issues with my AAA service. They were able to satisfy my needs to get home quickly and safely! I would highly recommend this company!
OUTSTANDING SERVICE.. CUSTOMER SERVICE IS AMAZING. From making sure they found me asap to finding me a safe place find a tire 10/10 THEY ALSO ANSWER AT ANY TIME OF THE DAY.. THEYRE TRULY 24/7
Amazing customer service!!! After 4hrs in my car and 2 other companies canceling on me...Daniel came to rescue me VERY quickly...he was sooo nice and super helpful...I will definitely use and recommend him in the future
Daniel towed our car Sunday and he is an amazing person to work with. He went over and above our expectations, was very helpful and had the best attitude of any professional I've met in a very long while. Highly recommend using him and this company.
Great customer service and only towing service that answered at 6AM out of all the so called “24 hour” places. handled my vehicle with care and efficiency from pick up to drop off. definitely recommend
Strongly recommend their service, very professional and friendly service. I recommend their service to all my friends and family. Daniel has helped me and my husband every time we are stranded. Thank you so much for the great service you have provided
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