This rating is based on customer reviews, inventory size, pricing, and service quality
In Dallas, TX, HTR & Roadside earns near-unanimous praise: 5-star experiences marked by fast response, clear ETAs, and standout professionalism. Customers note careful handling of low-profile and luxury cars, long-distance tows, and help during storms, nights, holidays, and extreme heat. Pricing is seen as fair and consistent, with no surprise fees. Wait times are short and communication excellent; customer service feels empathetic and safety-focused. Services span towing, tire changes, lockouts, and light repairs. Few complaints appear. Limited info on inventory, yard organization, or parts sourcing. Overall score: 100/100.
Hooks Trucking & Repair provides a wide range of Mobile mechanic services, and roadside assistance services in Waxahachie, TX and surrounding areas.
We hope that you'll consider our company for:
Roadside assistance - we can help with flat tires, empty fuel tanks, dead batteries and vehicle lockouts
Mechanic work - we have the training and equipment needed to complete commercial auto repairs
With our various services that we provide/offer, you can get back in the driver's seat in a jiffy. Be sure to connect with us today to let us know how we can best serve you.
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Sunday
Open 24 hours
What clients say about HTR & Roadside in Dallas (TX)
Appropriate wait time, with a follow up call before arrival. Once arrived I was up and going in no time. Flat tire but I was unable to remove the lock on rim. Due to not having the keys for the rims. A
Answered, set a firm reasonable price, gave me an ETA, picked up the car from its broke down location and delivered it. The reason why I say he set a firm reasonable price is because IT WAS IN THE MIDDLE OF A SEVERE THUNDERSTORM WARNING.
THE ONLY REVIEW YOU NEED TO READ!!!
I got my Toyota Camry stuck in high water today in the flash flooding that affected Waxahachie. The flooding was so bad our car shut down, and we had to climb out the window. I called and Jay answered on the first ring, no automated message. I asked for his professional opinion in a dangerous situation and he provided it, and he stood to make zero money with it. Jay is a honorable man and deserves your business. I’d give this guy 10 stars if I could.
It was a 2 hour tow from Dallas to Killeen. Jay was very prompt and professional. Great experience and great pricing. Thanks for your help. I really appreciate you for coming out on a holiday.
Towed my 2021 Shelby F150 back to my house and was able to back in my truck into my garage with NO damages. Very professional, trustworthy and friendly! Would definitely recommend to anyone especially low profile cars/trucks.
Car broke down on the side of the highway after 6 o’clock at night and Jay came to our rescue. He was very helpful and nice in our time of need. Would recommend 10/10
Jay was amazing! Car trouble is always a stressful scenario. His kindness and concern for my car’s safe journey to the shop put me at ease. Thanks Jay!
Knowledgeable, friendly, went above and beyond to help me get back into my Bentley, very careful and attentive. Took his time and made it happen!!!! So thankful.
Highly recommend!! He came out in great time and extremely friendly and got our tire changed for us.. He did a fantastic job and I am going to recommend to everyone ?
He was very respectful and did a wonderful job. He goes above and beyond for his customers. I will use him again in the future. Thank you again for helping me out.
On two different occasions, I have had the pleasure of utilizing the services of HTR and Roadside. I must say, the level of service and communication provided by Jay was truly exceptional. His dedication to his work is evident as he consistently goes above and beyond. Whether it was towing my car or carrying out repairs, Jay has always delivered with utmost professionalism. Whenever I find myself in a tight spot, I can rely on him for reliable car services. Not only are his prices fair, but his work is also consistently reliable.
Jay went above and beyond when my car’s transmission died on the interstate just outside of Waxahachie after dark. My insurance roadside assistance couldn’t seem to get someone to come out, so I took a chance, and a Google search lead me to call Jay. He was speedy to arrive, was very patient with me (I was very flustered), and even stayed with me and my daughter until a Lyft driver could arrive. He was a literal God send in our time of need! Call Jay! He will do you right!
Hooks Towing and repair provided me with amazing service and saved my day. I highly recommend them. They showed up quickly, patched my tire and had me back on the road in minutes. Thank you HTR!
First time ever needing a tow and I’m SOOOO Glad I called HTR!! Jay was super nice and very professional. Being a female, alone and broken down after dark, I was extremely nervous. Jay totally put my mind at ease and made a nerve wracking situation really very comfortable. 10/10, would definitely recommend!! Thanks, Jay!!
Jay the tow driver was quick, professional and kept in constant communication while I was awaiting Road side assistance. Thank you and I highly recommend this Tow company!
Had an exceptional experience with Hooks Trucking and Repair. Jay stood out with his efficiency, friendliness, and professionalism. Highly recommend their services!
Jay was very good about communicating on how to schedule my appointment very prompt with sending me the information that I needed he called before coming out to let me know his ETA. Jay was prompt to the appointment he took about 30 minutes and my son called me Very excited about his car working again *starter replacement * so I am definitely thankful and grateful for your services … Very nice guy courteous and you just don’t see it often.. I’m praying God will continue to bless him and his business abundantly.
We need more Jays out there
Jay, of Hooks Trucking & Repair, came to our rescue when we were stranded in the extreme heat. He came quickly, worked efficiently, and was professional and personable. I highly recommend him, and would call him again.
Recently called up Hooks trucking & repair for a water pump replacement and spoke with Mr.Hooks he was very knowledgeable , did a great job, didn't charge me any extra fees above the original quote, and got it done on time. Very happy with the experience.
Best Auto service I’ve experienced. Customer service is the best, and overall care for my car troubles. Hooks is definitely my Go To for any car problems
Hooks Trucking & Repair is my go-to for reliable, consistent and top-notch quality service. Jay, the owner, is very responsive, knowledgeable and has great customer service. They even do lock-outs!! If you’re looking for a great mechanic for your car or commercial truck, look no further!!! I have them on speed dial!
My auto insurance reached out to Hooks on our behalf when we had a flat tire. Hooks Trucking was prompt and pleasant in responding (despite the 100°+ temps)! I am grateful for the level of care and service provided, and would DEFINITELY recommend this company to friends. Great job, Jay!
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