This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent feedback in Dallas, TX, Trinity Auto Parts scores 60/100 with sharply mixed reviews. Strengths: friendly, helpful staff, quick help, parts on hand, and competitive pricing. Weaknesses: several reports of broken or unavailable parts, slow or denied refunds, pressure for deposits without VIN/invoice, and questionable third‑party shipping—serious red flags on refunds and deposits. Inventory seems decent for common items; ease of finding parts is occasionally praised. Little data on yard organization or wait times; info may be limited.
I have been going to Trinyboy for quite sometime when ever I need a repair! They are so honest and they go out of there way to help you with your vehicle to the best of there ability. I recently purchased a preowned vehicle from a dealership and I wanted to have it looked over to make sure I wasn’t going to run into any problems and they took me right in and checked the vehicle over. He saved me a lot of money, I ended up needing a new radiator, serpentine belt a new water pump and front rotors and break pads. Thank you so much for being honest with me and looking out for me and my family! I really appreciate appreciate you guys and you are highly recommended from me!
Thank you
Tiera Benson
I ordered a t-v cable for a Jeep, was told like new condition, for $250.00, When the part came, it was broken, I requested a refund, sent pictures of damaged cable, to trinity, after numerous phone calls Montana to Florida, no action has been taken to provide a return cable, or a refund.
I Was Being Hustled and Scammed From A Trinity Auto Parts @ 5301 s second Ave. Dallas Tx..Kept Pushing For Money with Nothin But A Picture Of A Brand New VW Engine In A Show Room Setting For $650-$750...Saying It Was LOW Priced To Get and Show People They're 100% Legit...These Engines Cost Thousands To Build..They Couldn't Even Lie Right About The Engine Size( it doesn't exist)Even After I Asked Them To Double Check It Again..So When I Asked To Provide An Invoice Or Stock # On The Engine Before I Said I Would Put Money On It, He Said The Boss Was Very Upset It Was Taking TOO MUCH TIME!!.. IF Deposit Only, No Stock or Parts #...Need Full Payment..Then They Shut Down Post When I Said I Wouldn't Expose Them In Same Media They Were Advertising On...FACEBOOK MARKETPLACE....
Beware, scam alert! They are soliciting deposits, not providing VIN, nor a purchase order without a deposit. They are not listed with the BBB, and have a less than favorable rating with internet watchdog.
I would advise not doing business with this company.
SCAM ALERT, don't buy from trinity auto parts, I purchased some fender flares for my car and asked to ship to Canada, the "shipping" company asked me to etransfer them 200$ to insure the Parcel, when I called trinity to ask about this "extra" fee, the guy told me that he gave the parts to the " shipping" company and that is not his problem anymore. To clarify, it is impossible to contact the so called shipping company and on top of that who will give you a personal email (gmail) to pay for insurance???? What a scammmmm
I ordered a part from them and they didn't have it. They still haven't refunded my $487 and told me to fill out a dispute with MasterCard and they won't fight it. They say they can't reimburse me from their account. Why? Good question. I won't do business with them again.
I stopped in to see if they had a signal bulb for my 2013 Lincoln. When I walked in I was greeted by a very friendly fellow. I asked him about the possibility of having a bulb that would fit. He said he didn't think so but a young fellow would be back in a minute. Up he drove, took my old bulb and returned with two replacements in about a minute. They said "on the house." That is service.
5420 Forney Rd, Dallas, TXTowing service
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