This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent reviews of Echo Towing & Parts in Dallas, TX, sentiment is mixed but leans negative. Many report long waits and no‑shows, poor communication, and calls not returned; some praise drivers for quick, careful tows and note reasonable pricing when selling a car. Parts side draws complaints about unverifiable engine mileage and disputes over ownership, raising trust concerns. Little info on yard organization, inventory variety, or part‑finding ease. Overall: 44/100.
Beware!!! Stay Away!!!! Your already distressed situation will become 10x only because of this company. You hire a tow company to help out when stranded but guess what they will make sure to not show up after waiting for 3 hours. TERRIBLE.
After waiting 3 hours this towing company never showed up. Even AT&T called regarding their location and they received no response or a call back. I Wouldn’t RECOMMEND THIS company TO ANYONE . THEY ARE TRASH!!!!!!
Te hace ir y esperar te dice que su trabajador esta en camino y nunca llega,esta persona solo hace perder el tiempo.Miren los rewievs siempre es lo mismo.
Jeremy came out QUICK when I needed a tow and saved me. Tire shops were closing fast and he came and got me before they closed. LIFE SAVER and he took care
of my car like it was his own. Would use again and recomend
Extremely unprofessional we called asked for a tow was told and hour 3 hours ago every time we call they say the driver will be there in 20 minutes it’s been 3 hours don’t use this company they suck
Alex was great. He came out in as little as 20 min! He was very efficient and made sure to take care of our care and got it where it needed to be! We appreciate this company and would highly recommend them and Alex!
As other reviews have stated, this company will leave you stranded for hours and just never show. They started forwarding my calls after a few times trying to get an update.
Left my wife and young son stranded on the side of Interstate 20 for more than 3 hours after originally saying they would be there in 1.5 hours. Finally let her know that they just weren't coming at all. Didn't offer to help her find another towing company to cover down for them.
The tow truck driver is supposed to be the last person you would think would let you down.
They sell engines and say they have xxx miles on them but will not give Vin number of vehicle to verify what carfax shows as last reported mileage. Very Scammy…
BEWARE
This place sells cars and parts that are STOLEN! I know because they bought my car from someone that claimed to own it and even after I let them know it was my car and that it was stolen and that I had reported it to the Balch Springs police department Echo still would not return my car or my belongings. Between the car and all my new parts, the labor and everything in the car I am out about 3500 bucks. I am chronically ill and am now on foot trying to get to doctors apts and the grocery store.
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