This rating is based on customer reviews, inventory size, pricing, and service quality
In Dallas, TX, Dallas Towing Company scores 96/100. Reviews emphasize fast response, punctual arrivals, careful vehicle handling (from sports cars to loaded box trucks), and professional customer service. Pricing is seen as fair to mid-range, sometimes negotiable, with clear quotes. Most report smooth, timely tows; however, one complaint cites extended waits and the wrong truck, so reliability isn’t flawless. Little to no information on inventory, yard organization, or parts availability, which aren’t central to towing.
Address:
8080 N Central Expy Suite 1707, Dallas, TX, United States
What clients say about Dallas Towing Company in Dallas (TX)
Needed a car towed over 40 miles. I got a very reasonable quote right over the phone and the driver was able to pick up in less than 15 mins! The whole service was smooth with no hassles with great follow up. Would recommend Dallas Towing for anyone in need of service.
This company is awesome! Communication was great they went all the way to Oklahoma and brought my sisters car back to Dallas for a responsible price will definitely be using them in the future.
Excellent service. Insurance Roadside Assistance would have taken 90 to 120 minutes on an exceptionally busy winter night after icy weather and already waiting over an hour for response. Explained our situation to Dallas Towing Company and tow truck showed up in 20 minutes. Driver was professional and courteous lifting Corvette with care. Very much appreciated.
Said they would get there in 20 min. 30 min later still no truck. We call back and are told it will be there in 12 min. 30 min later still no truck. We call again and they say the driver is on the way. 30 min later the driver gets there. Even though we explained that the car was stuck in the mud over the phone multiple times, the driver brought the wrong truck and just decided to bail on us. Absolute pathetic excuse of a company. Look elsewhere
After calling around to a few different places, I decided to move forward with Dallas Towing.
My 14' box truck (loaded with 4000lbs) broke down 1.5hrs away from our shop. The rep I spoke with asked plenty of questions to ensure they had the right truck going out to pick this size/weight vehicle up.
The driver arrived in a timely manner and was extremely professional and knowledgeable. He safely secured our truck and got it back into Dallas as quick as you can at 6PM on a Wednesday.
I had it brought to our shop to unload and then called them back the following day to have them tow it to Wylie for repairs. The same driver as before showed up (which was fantastic since he was familiar with the vehicle already) within 20 minutes and had it delivered to Wylie in 30 minutes.
Everyone has been beyond responsive, professional, understanding, and everything else you'd want from a towing company during a stressful situation.
Pricing wise - middle of the road, definitely not the most expensive and not the cheapest. I wasn't comfortable with hiring the cheapest because I was worried they wouldn't send the right truck out and the most expensive guys felt like a rip-off.
Overall experience 5/5 stars, would hire again for any of our company's towing needs! Thank you Dallas Towing LLC!
These were the only guys out of several I called that were willing to negotiate price in exchange for my appointment flexibility. They were responsive and professional.
The driver came to my wreck site right away and got the car to my house. I wish the 'roadside assistance' offered by my insurance had been as responsive.
Called and talk to a great guy about my situation and he offered to send someone immediately. Somehow managed to get my vehicle moving and called back to cancel. I did not end up needing a tow but was grateful for the experience. Excellent customer service!!!
Quick and reliable communication and service. Helped us out during a very stressful time and everything went so smoothly. Most reasonably priced quote we received after comparing a few different companies in Dallas. Could not have asked for more!
I used them to drop off my vehicle at the dealership service center. They arrived as scheduled. The driver, Mulat, was able to load up my SUV on their flatbed promptly and get it to the service center before my scheduled appointment. He was very friendly. I do not carry cash but they were able to accept Zelle for payment.
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