J&J Express Services LLC in
Indianapolis (IN)

Rob was awesome. He took good care of my car. Arrived quickly and got me on my way! He even called me and shared info about my car I didn’t know

I hit a pothole and was stranded on highway 465 in the midst of busy traffic. Rob arrived and provided excellent customer service. He towed my car to a nearby location for repairs. He was professional and a true blessing. I highly recommend J&J Express Services based on my personal experience and highly recommend Rob!

Travis was our driver. He got to us quickly, and got us loaded and to our destination in a timely manner. Stress free experience. Would 100% recommend this company for all of your towing needs. Travis was very kind and well mannered.

Travis was amazing...I'm so grateful that once J&J got our AAA request they responded sooooo quickly... ..My son and I sat on the side of the highway during rush hour traffic for hours waiting for another company that never showed or callled. I just kept praying Dear YHWH please keep us safe until help arrives... and he did just that... My confirmation that YHWH heard my prayers was our tow driver TRAVIS... he said "I'm so glad y'all were safe and nothing happened because I saw y'all earlier, but the call didn't come to us until now " Thanks J&J, and Travis...we are truly grateful

J&J was great, my Tesla blew a tire on the interstate and when I was struggling to find anyone to pick me and my vehicle up they were insanley quick to respond. Rob was my truck driver and was extremely kind and conversational on our trip to my work lot where I was getting dropped off at. He called me when in route giving me an eta and made better time than expected. Super affordable and excellent service. They will be my companys go to contact for roadside in the future.

The service was all around great. I got a prompt phone call from the dispatcher Raul and then a follow call from the driver Travis. He arrived sooner than expected and very courteous and professional. I ended up just needing my battery jumped and didn’t need to be towed to the dealership. I was able to drive myself and get my battery replaced under warranty. Travis confirmed I would be OK to drive since I was only going 7 miles away. He would’ve told it if I wanted him to, but I appreciated his help and let him go help out the next customer 😊

Travis picked up my AAA run and was here quickly, very efficient & friendly. Ge called and let me know when he had drop my vehicle off at tow destination. Thank you

Travis was Absolutely amazing, understood the nature of the situation, and handled it swiftly and with great care. Vehicle was towed and lifted perfectly with no complaints. Hopefully I don’t need to be towed all the time but if Travis is definitely the guy to call again if I ever need it!

Travis helped me tremendously! He was fast and professional. My vehicle is low profile and I was worried about it bottoming out while trying to get it on the flatbed. Travis was careful not to damage the trim. I appreciate that ! Bonus that the truck was awesome!!

I have to say during the snow storm J&J had the most exceptional service! I reached out to numerous wrecker services and was informed they were too backed up or they wanted an extraordinary price to get me one town over.. J&J had me a driver at my location within 20min even with the snow storm! The made the pick up and delivery very quickly and they were beyond affordable! The driver was great if I’m in the need of a wrecker anywhere down the line I’ll be calling J&J thank you guys for your help! Professional Affordable On time

Went off of the road today and needed to be towed Rob was my driver and super nice! He arrived quick, made sure I had heat, and got my car on and off the bed without damage (one of the main things I worry about when getting towed) and was able to ride with him to drop my car off. I definitely plan to call here if I need towing services again!!!

Had J&J bring a roll back to help move my toolbox from my former job back to my house. Robert was my driver and what a fantastic job he did. He worked quickly and efficiently all while taking extra care. He even put down a couple of blankets and foam padding to protect my toolbox from marks that the ratchet straps could have possible made. The toolbox made it all the way to my house unscathed and in perfect condition. Thanks Robert you did an amazing job.

I am a small Local business owner and most of my clients use J&J towing service to deliver cars to my shop . Tonight a well dressed gentleman named Rob was the operator. He was very polite. Unloaded the vehicle in a logical spot by the bay door. Personally handed me the keys "instead of dropping in night box" to me a sign of great work ethic and care. His equipment was very organized and vehicle was more than properly secured to flatbed upon arrival. I will be recommending J&J in the future for anyone needing a recovery or tow! 5stars+ thanks again Rob!

Rob did a great job. Very professional and personable. Gonna be my go to for towing from here on out.

Rob did an amazing job move our toolboxes. I would 100% recommend J&J for moving vehicles or toolboxes. I have also had mini cars towed by them.

Rob was one of the best drivers I’ve dealt with. Super cool, very personable. He had me taken care of faster than any tow I’ve had in my life. 10/10 experience & would recommend him & his service to everyone.

I recently had a fantastic experience with Rob, from J J Express the tow truck driver dispatched by AAA, and I can’t praise him enough! He arrived at my home in less than half an hour on the day before Thanksgiving, which was a huge relief. We had misplaced the only key to my car, and time was of the essence since the dealership closes at 6:00 PM and I needed the car there before 4:00 PM to have a new key programmed because the technicians check out at 5:00 PM. As someone who had never ridden with a tow driver before, I wasn’t sure what to expect. However, Rob quickly put me at ease with his engaging personality. He took my mind off the stress and expense of getting a replacement key by sharing his wealth of knowledge from his years of experience as both a mechanic and a tow truck driver. Our conversation flowed effortlessly as we discussed cars, health, family, and the upcoming holidays. To my surprise, we discovered that we live less than half a mile apart in the same community! Thanks to Rob’s professionalism and friendly demeanor, what could have been a stressful situation turned into an enjoyable ride. Kudos to Rob for making my experience so positive!

The gentleman that picked me up Richard, was very professional. He was very nice. He was concerned about my safety. I wish all tow truck drivers in Hendricks County were like J&J Express Services LLC. Thank you Richard for getting me home safely!

Rob was a great deal of help, would definitely have him hook me up with a tow again! thanks Rob.

Excellent experience! Rob actually put my new license on the car when I was unable. Rob took care in working with my car. I feel Rob was knowledgable and did extra steps to secure my car for transporting. Thank you Rob for your excellent service!

Rob did fantastic job moving me of our vans from one location to the other as we were short a driver and needed to get this van back on the road! Really appreciate him!

Rob is awesome!! 5 stars all around!! He is funny and kind every time we come in contact. The whole company is quick and great!! Honestly the best towing company and people I have met! Huge huge shout-out to ROB. He should consider a customer service job considering how great he does. Thank you ROB and JJ Express

Rob was great! Towing was timely, efficient and he was courteous!

Rob did an AMAZING job towing my vehicle. He was quick to get to me and make to whole thing less stressful. He even went and retrieved my tire at the location it fell off. Absolutely would recommend. If you need a tow, ask for Rob!!!

My 1992 Corvette needed to be towed to the shop and Robert did an excellent job. I was concerned because the car has such low ground clearance but Robert was meticulously careful. I would recommend him and the company highly.

I just recently had to get a tow from Avon to the Keystone area. Brad was my tow guy, and he did a phenomenal job! The tow truck was nice and clean and I also felt very comfortable in the passenger seat. I would most definitely use his service again if needed. I really do appreciate all your help, Brad!

Rob was a great driver and car hauler. He was on-time courteous and very professional. He took a lot of time to carefully strap my beloved VW onto the flatbed. He even did something very clever to boost the front wheels up before attaching the winch. I hope I don't need to use Rob again, but if I am ever in Indianapolis and break down, I would call him in a heartbeat.