This rating is based on customer reviews, inventory size, pricing, and service quality
From the latest reviews, The New county Auto Parts in Indianapolis, IN scores 97/100 with overwhelmingly positive sentiment. Themes: professional, friendly staff (Spanish spoken), very fast in-and-out service, and good pricing. Many report it was the only place with hard-to-find rims, windows, transfer cases, etc., and staff will swap or help match parts. Strengths are inventory depth, speed, and helpful service; complaints are rare, mainly a missed call-back. Yard organization/DIY pulling isn’t well covered, but staff-pulled convenience stands out.
Stay far far away from this place paid for a motor received. It had a mechanic put it in And it was bad they refused to give me my money back. They promised me a good motor took almost 3 weeks to get a second motor just to be covered in dirt chunks of dirt. Inside of the exhaust manifold finally had to keep arguing with them just to give me my money back will not ever go back here again
Great place for engines I don’t usually buy them if I can’t hear them run but I’ve bought 2 both still on the road 8 years later they usually have what I need for older or newer vehicles if they don’t they will point you in the right direction
Mark helped us, had exactly what I needed got us in and out in no time. Super knowledgeable and professional. The convenience of not having to go and pull my own parts. Will definitely be using in the future.
I called multiple different places at least 30 places and these guys were the only to have what I needed! Definitely very friendly! It’s all basically family oriented the staff is by far so funny!! I will be back!! Definitely recommend them for all your car needs!
New Country Auto Parts provided excellent service. Their staff was knowledgeable, friendly, and helped me find exactly what I needed without any hassle. Great prices and fast service highly.
Bought a transfercase for on the low end of what they go for and it ended up being a $2000 remanufsctured transfercase that was only 3 years old when I was expecting a 20 year old one! Dakota layered me up really appreciate it.
The staff was very friendly, and prompt with service. When I got there, the service was very quick, from looking up the part to receiving it and out the door was less than 10 minutes.
Staff/owner was very knowledgeable and friendly. Parts were what they said they were. We drove from Louisville to get them and they did not disappoint. Would wholeheartedly recommend The New Country Auto Salvage for any of your parts. It’s well worth the drive.
Anyone need rims for their go to The New Country Auto Parts. Was having a hard time finding a used rim for my Cadillac but they had one.The stuff were very helpful as I walk with a cane.
Jaime, Mark, and their entire crew took exceptional care of me and my customer. New Country is my new favorite and first call for used auto parts. In a world such as today’s world, it’s few and far between when you find a place willing to work with you and take care of you like these guys do. 10/10 and highly recommend. Do yourself a favor and give these guys an opportunity to earn your business.
This was my first time visiting a salvage yard, and I was extremely nervous. I was helping my mom find a part for her car, and not knowing anything about what we needed, it was very intimidating. Thankfully, Mark was incredibly helpful and made me feel very comfortable throughout the entire process. He guided us with expertise and patience, ensuring we got exactly what we needed. The transaction was smooth and efficient, and the part worked perfectly. I will definitely return here for any future needs. Highly recommend!
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