This rating is based on customer reviews, inventory size, pricing, and service quality
In Indianapolis, IN, Prospect-used-auto-parts shows largely positive yet uneven feedback. Many applaud the friendly, knowledgeable staff, fair pricing, and help sourcing hard-to-find parts (notably for older Fords); they’ll even pull parts for you. Strengths include decent selection and small on-the-spot help. Common complaints: wrong or bad parts with no refunds, price changes at pickup, being told items were in stock then not, delays, a rough, unorganized yard with potholes causing flats, and sporadically rude service—signs of inconsistent reliability. Overall: 81/100.
What clients say about Prospect-used-auto-parts in Indianapolis (IN)
Bill is the old man that runs the place. He is great! Knows the the business of used auto parts like second nature. Has killer prices and a good selection of parts Àz. Highly recommend
The owner Bill is a great guy and more than fair on his prices. Well worth the visit for parts or to listen to a wise old man. I thank kindly Bill for your hospitality and wisdom.
I went to this place to get a rim for my Nissan Maxima SE... when I first called, Robert had told me that he had it. When I went there, we went to go look at it.. There was a problem,
. There was a security bolt on the tire to the axle... While I was walking back to my car dejected, Robert called out to me and said he realized that he had another one... He honored the price that was quoted and I would suggest that EVERYBODY TRY his place out first.. He was a very good person to deal with.
The sold me a gas tank said it would fit and it was the wrong tank for different truck wouldn't give my money when I brought it back the next it's very unorganized junk every just everywhere
The old man that own the place has name is bill he a cool and nice guy if you ask me and he has a lot of Ford focus,explorer,focus,Ranger, and mustangs and little bit everything else comes see him if you need anything for a old cars or trucks or even if you need tires or rims
He gave me a quote over the phone for $45. Then when I got there he said "No, I said $50 plus a core fee". I gave in, then I accidentally gave him $15 too much and didn't realize it until I got home. He didn't say anything about that, and the part he convinced me would work, doesn't look like it will fit.
Was told they had part in and I specifically stated that I had previously been shipped wrong part by others, but they said YES they do. Went to order part and they tell me they can't get it. Might want to double check those things before wasting 2 weeks of someones time. Thank for nothing!
The fella was a typical "small town mechanic" type. Didn't have the part.
The 2 stars was due to the gravel & huge pothole driving area aka "parking lot". Very shortly I had two flats.
Came in for a rim to get my tires changed.. turns out my old school hand me down car was missing the hubcap key so I came back in looking for one. They didn't have one but they did take my hubcaps off and put them back on for me free of charge. Everyone there is super sweet and helpful.
We got there at 2:30 the website says they close at 4 and the little round guy that was there was super man that he had to work at first he told us they weren't doing anything tody then when his boss seen us he hoped to it mad as heck and was cussing at us under his breath lol
Website
