This rating is based on customer reviews, inventory size, pricing, and service quality
Recent feedback for LKQ in Indianapolis, IN skews negative overall. While several buyers praise good service and reasonable prices, many report issues: a dead-on-arrival transmission with denied warranty, rude or dropped calls, long hold times, website ordering frustrations, and claims the location is closed. A driving complaint hurts professionalism. Parts availability gets some wins, but testing/reliability are questioned. Little clarity on yard organization or ease of finding parts. Overall score: 45/100. Key pro: value pricing; key con: customer service.
Drove an hour away to get here and the place is no longer in business. And trying to order something off their website absolutely sucks. I will get my parts someplace else
My son bought a transmission for his diesel truck from these fellows. It was a ram 2500 with a Cummins. The transmission was dead on arrival. We paid a professional installer to assemble the car and trans. The truck acted as if the torque converter was locked up. LKQ sent someone to investigate and denied him because of non-OEM wheels and tires. Son has photos of mileage to prove truck never moved. LKQ said NO. Rotten deal
Rude way to answers phone calls, random drops after waiting longer, hold you on the phone longer no pick-up phone. good lock after one o'clock if you got answered.
Who Evers was in one of your trucks just run stop light on Hague Road turning East on 116th street right in front of me. That person has no business driving a big box truck!!!!!!!!!!!’
Worst flee market ever, they have a few unique booths, Native American booth that sells handmade bags for women. But the rest of that mess is high priced trashed.
Leaving a better review now that i understand LKQ . LKQ is LKQ you pay for what you get. But they sure as hell need to do alot better at testing before selling. We are not rocket scientists.You do make an awefull amount of money a year. Im so intrested in just what you pay on taxes alone
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