This rating is based on customer reviews, inventory size, pricing, and service quality
In Indianapolis, IN, One Way Auto Parts Inc trends positive overall: 89/100. Reviews highlight fast pickups for car buys, friendly/professional staff, strong customer service, fair prices, and help locating parts; availability is generally good. It’s a no‑frills yard; little said about organization. Complaints include a false in‑stock claim, a long wait/ignored request, and concerns about vehicles blocking sidewalks. Net: strong value and speed, but expect occasional variability in inventory and wait times.
Address:
3401 E New York St, Indianapolis, IN, United States
Great service. Had to sell my car after only buying it a couple weeks before. They were willing to pay for 1/2 the value of my car while they were waiting for me to receive the title in the mail.
This business is a blight on the neighborhood, cars are constantly parked on the sidewalk outside and in the bike lane. Even their Google Maps satellite image shows how disrespectful this business is to the surrounding community's right of way.
EDIT:
Owner claims they are not cars related to the business, however many of the cars are tow trucks or people who I see walking in and out of the lot for the business. Do not be fooled, just more dishonesty and apathy for the surrounding community.
One Way Auto Parts is my go-to spot for auto parts because they consistently deliver on price and availability. The staff is knowledgeable, and they've saved me a ton of time and money over the years by pointing me to the right parts. It's a no-frills experience, but if you're serious about getting quality parts without breaking the bank, One Way is worth checking out.
Manager told his staff to help me purchase new tires to which they smirked and walked away. I waited for 30 minutes and nobody showed up. DONT GO HERE IF YOU VALUE YOUR TIME.
Staff were courteous and patient. They took the time to search thoroughly through the lot to find the part I needed. Great customer service. Thanks guys!
I love the service I receive from them this is the 3rd to 4th using them they have great customer service would give them 100 stars if it allowed me to keep up the good work
In today’s world where customer service is no where to be found. John will treat you with the most respect and make you feel good about everything they do at One Way Auto Parts. If you are bringing your car because it needs to RIP or looking for parts to fix your car. There is no where else to go but One Way Auto Parts.
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