Ace Midtown in
Indianapolis (IN)

Extremely helpfully gives fair and honest prices for junk cars and goes above and beyond when it counts to helping you find the right parts EVEN if they don’t have them them still are willing to help you find them hands down one of the nicest interactions I have have with a junk yard in a long time

I called and spoke to Anthony about rims my friend needed, He didn't have any, but he looked and found a place that did and text the number and a picture. Ace Midtown is definitely worth calling first, couldn't have dealt with a nicer person than Anthony.

They answered the phone almost immediately. I called several junk car places. No answers at all. They were quick to make an appointment and give me a great price. Will be doing more business through this company. Drivers are also very professional and good about business.

AJ arrived on time, was kind and professional and made sure I got the highest amount possible of CASH for my car. We had good conversation while he worked to get my car ready to tow, and even let me pet his dog. He said I reminded him of his mother...on that note, I sent him home with fresh baked chicken, store- bought cookies, and a bottle of water. Thank you so much for being honest and fair when so many are not.

Aj from Ace Midtown was both professional & personable. He provided my fiancé & the BEST customer service that we have received in years! Also, Ace Midtown offered significantly more money than the other places that were called. To put it bluntly, Zores offered only $100 compared to Ace Midtown’s offer of $800.

We recently bought a new to us vehicle last Friday. At first, we had a fantastic experience. Mr. Chris, the owner, was very professional, accommodating and friendly. He spoke to my husband and quelled all our concerns about the vehicle we ended up buying from him. We specifically inquired about the A/C as we have a very young child and were told by Mr. Chris that the A/C worked so well that if we put drinks into the glove box it would cool them. We took particular interest in purchasing this particular vehicle over others offered to us because of the working A/C. There were some other issues we were willing to over look. But for the sake of the review include: Mr. Chris claiming he had no idea my grandma was coming to pick up the vehicle Friday despite our correspondence throughout the entire day and him confirming he received my message she would be there slightly after 7pm. Mr. Chris also told us the tires were brand new. But upon receiving the vehicle we noticed not only was one of the "brand new tires" flat but had gouges out of the side. As noted by the mechanic today, is not in fact "brand new". (update The updated cost to fix the tire was about $122 and the issues we had to fix the actual vehicle to make it road safe was about $713. The cost to fix the A/C is about $800 (needs a A/C Compressor kit, dryer and orfice tube + labour.) with out the cost of freon. Also invested $50 of freon to try and recharge it and a can of fix a flat to even drive the vehicle home to our mechanic since towing wasn't feasible. ) My family and I were told a few different things about who the car actually belonged to. My husband was told Mr.Chris was selling it for a friend. My grandma and cousin (who picked up the car) said they were told that Mr. Chris and his friend had bought the car together to fix and sell. Very odd inconsistencies. I messaged Mr.Chris about his false advertisement on the A/C Saturday asking for $300 to fix the A/C and make this issue right. As he had advertised it as working. We waited until today to write a negative review as he had told my grandma he had a baby shower for his baby this past Saturday, I believe. Only thing he had said was he had not actually checked the A/C recently. He did not respond to my other message to him about fixing this issue. Mr. Chris bragged about how he was an honest man to my grandma and how his clients know him for that. But honesty is not what we experience with him or his company. I'm willing to amend my review if Mr. Chris and his company takes responsibility for this issue of false advertising/information and corrects it as asked. Amendment:Mr. Chris Pringle has been in contact and said that he would refund the 300 to help offset the cost of the parts that were advertised as functional however, the last messages I received was he needed a week and then I checked in with him more recently can he said he was waiting on his convertor guy so he could refund us with no further contact and no refund. He is so far ghosting us. We waited well over a month for a refund that was to take a week. Do NOT do business here we sorely regret trusting this man and this business and will likely be contacting the BBB and the State Attorney General Office as we still have not heard back from Mr. Chris Pringle.

These guys are about the business. Fast,pro professional and time oriented. I waited all day for pull a part and these guys showed up within an hour. What really makes me favorite them is the high level of communication. The driver was phenomenal and taught me a few things while loading my car. Great service great people. Don't waste your time, money or energy else where. Look no further than Ace Midtown

Midtown recycling and Westside Midtown car parts have given me the best customer service I have ever experienced in the salvage industry. They were honest, fast, and friendly and I would recommend to anyone that is trying to sell there car for cash or purchase car parts to give Midtown your business. If they don't have the specific part that you want they will steer you in the right direction to get what you need. They really do put there customers above all. I salute you Ace Midtown.

They are prompt. Very nice and professional on the phone. Tow truck driver was very nice on time and respectable.. They kept their word and didnt try to low ball.. Anyone looking to sell ur vehicle hit up Ace Midtown!!!!!

First off, everyone i spoke with were nice. The interactions were good. The problem is after verifying the well used car from 03 had title, catalytic converter, battery and no flat tires; i was quoted a price of $210 without the title. The next day i spoke to a different person to verify the pickup time but this time the person quoted a price of $150 because of the lack of title. This change in price raised my suspension that they probably would change the price again before the transaction was completed. Well not to my surprise, when they arrived to pick up the car they did have a new reason not to pay me their quoted price. All these other reviews (which are clearly paid for) do not state your quote will probably not be what you will ultimately be paid. Your old vehicle isn't worth much but know what you are getting into. Ps. While waiting on the tow to arrive, i knew i probably would be writing this review. Unfortunately they didn't prove me wrong. At least they were nice.

Messaged them on Facebook for a quote, and they picked up my car a day later! Junior was very friendly and mentioned some of the different parts/prices they have. I was offered more than other junk yards offered. Overall, very good experience. I will definitely work with Ace Midtown again.

Worst service ever I called scheduled to pick up my car several times. At least 4x no ever showed keep telling they couldn't find there driver are always way never show up. Then had decided try lower price too. Most unprofessional people I think I ever had to deal with.

The absolute best Junkyard in Indianapolis. The customer service here is great compared to these other places. Not rude! Unlike the other places around them. Ide call this place first every single time, if they don’t have it they can tell you who does. Always great doing business with them. Thanks a million.

Super nice guy. Very responsive. Missed my appointment by a little because the earlier call was a BIG job. However, he got right back with me, set a new time and was on it. There isn’t a lot of wiggle room on scrapping price unless you’ve got a late model vehicle, but his was the best quote I got after calling a few others. Always courteous and professional. I’d use this service again!

Had a great experience with these guys. Everything they said was spot on. Their guy showed up on time, and paid me a great price for our car. It all started when I broke down on 465 going to work. The tow truck driver showed up and actually gave me a ride to work which was very nice of them. It ended with cash in my hand. Very satisfied with the outcome of this. I am disappointed I blew the engine in our Mazda but still happy I didn’t have to pay for a tow and didn’t lose my job. Thank you Anthony !

Impressed with their prices. Called around a few places they had the best price by far and didn't take long to arrive. AJ was very nice and easy to deal with. I would like to publicly thank him for his service. Merry Christmas.

I appreciated the quick response and service that this company provided. AJ was courteous, took my license plate off for me, and gave me a fair price for my totaled car. Fast and easy transaction. I will definitely call him first next time I have a car to sell.

I had a 98 Cavalier & a time table in which it needed to be gone. I had called quite a few other cash for cars places only to be given the run-a-round. So much so, that was even a bit rude when I called Ace Midtown. They were nice , professional, & fit me into their already packed day! I am so glad I called Ace Midtown & recommend them to anyone who wants a good, strait forward deal!

What caught my eye was how professional this company was. Very impressed with the organizational skills of this company. Assistants were very help for with any requests or questions I had! Able to point me in the right direction when I'm a time crunch quick reliable service when in desperate need! My first stop shop for anything vehicle related! Must stop and see they always they have what I need available!

They have great customer service and gave me a good price on my car. The driver arrived with cash in hand, easy and fair transaction. I will definitely do business with them again.

I was looking to junk my '96 Chevy cavalier, so I called several different places for a quote. Ace Midtown had the fastest response time and I feel like they gave me more than what I was looking for price wise. When the tow truck driver showed up (on time!) he was very polite and friendly, as the person on the phone was as well, not quite sure if it was the same person, my overall experience with this company was phenomenal. Everything was also done in a timely, professional manner.

very happy with this company. called three places and they gave the best offer.happy with the service. will reccommend this to anyone who has a car for sale. they came very fast and was professional. when the driver arrived he quickly matched the title tk the car and we was on our way to receiving the cash. ace midtown in my opinion js a very cool compa y. AJ was very polite and explained everything and was easy to understand. it was pouring down rain when they arrived and still made the deal happen why i sat on the porch and watched lol. thank you a million times!!!

Fast pick up. I have sold a car to them before and this is the 2nd car I have sold them . They ere very easy to deal with. I got 700$ for my 2000 Honda Accord. The tow truck driver was prompt and on time. Would recommend this place to anyone. Thanks again.

At first everything was going smooth, they were polite on the phone, we setup a time for 10am the next day to come buy my Lexus..quoted me for $285.00 and they said they'll call me at 9am to let me know they're on their way, good to go!!! Well, 9am comes...no call..not a big deal..whatever. 10am comes, still no call..so I call them..just to follow up. A gentleman answers, I asked if I was still on their schedule to come get my car today? He apologized and said he'll call me right back....and he did. He apologized again and told me that his driver was having some issues with his truck...it will be a couple more hours. I said...I understand...things happen..I'll be expecting him around 12/12:30pm...cool. Here we are again 12pm....12:30...1pm...I call again...a gentleman answers...I asked what's going on? He said the driver is in route...should be there in a few minutes. I apologized and said...I'm not meaning to keep calling...but I have a very tight schedule today do to the fact I'm moving. He apologized back and said the driver will be there shortly and we'll get you taken care of. WELL...2pm nothing...around 2:15pm the driver pulls up. He looks at the car asked a few questions about it....and was hellbent on the catalytic converter...is it on there?..is it the original? I replied yes & yes. Hes gets a floor jack and jacks my car up to take a look...and says...it's there but I cant tell if it's the original! I replied...I'm the second owner of the vehicle....it belonged to an older gentleman before me...I bought the car with 98k on the odometer everything on it is original except for the alternator, radiator, hoses, tires, brakes, water pump, timing belt, plugs and wires, and stereo...other than the damage done to the front driver side, it has a slow transmission fluid leak and it's dirty as hell from sitting...the car is sound!!!! He turns to me and says...I'll give you $100 for it! I said...you're joking right? You show up over 4 hours late then try to lowball me down to almost 1/3 of the original quote!!! He said....well what are you looking to get? I replied...well I was quoted at $285...I'll take $250? He replied...Oh..so you're going by an over the phone quote!!!...I can't give you no more than $100-$150!!! I couldn't believe this guy. I responded with....we're done here..have a good one!!! His response was...it's no sweat off my back!!! At that point I told him to get off of my property!!! Moral of the story is.....if he would've got here on time..at least close to it and he didn't try to screw me over...I probably would've settled for $200!!!! I don't care what business you're in, you don't treat your customers this way!!!! Especially when the customer is going out of his way to do business with you!!!!!!! So for the record..... I DO NOT RECOMMEND THIS PLACE TO ANYONE!!!!!!

Great service they did a really good job of picking up my junk car. Cash for junk cars was pretty fast. They picked up my dodge truck and gave me really good money. The way the do business I was very satisfied . I will do business with them again. Junk car removal with this company was a breeze

Came and purchased our old work van after we bought a new one. It and and drove, and they still paid me more then junk price. Happy customer. Thank you again.

One of the most rude people I have ever spoke with on the phone. First he answers the phone like he is at home. Then he says what do you have for sale, I say I don't have anything for sale I'm looking for parts. Do you do that, Sell parts? He goes not to you with your attitude. I said what attitude? I told him I've been on the phone all day looking for parts. I won't sell you any parts. What a jerk! I had absolutely zero attitude until after he said he wouldn't sell to me, then I copped and attitude and told him exactly what he was! AH! Too bad for them. Must be nice to be doing so well as to chase customers away! They just lost a lot of business.