What clients say about Wooden Nickel Antiques in Cincinnati (OH)
Such cool stuff here. If I ever win the lottery I'll furnish my house mostly from this place. Not to say that it's outrageously expensive - the pieces are priced well. But it's not ikea or target.
Tons of beautiful natural, real wood furniture. I wish I could afford any of the stuff in there. Lots of big bed frames, bar backs, stainless windows, china cabinets and hutches. Downstairs in the "dungeon" there's loads of wooden spindles and other scrap pieces.
If you're looking for that old English antique feel, definitely lots of stuff in here that would easily be cleaned up.
Great experience in buying an item from out of state and arranging for delivery. Sales experience was smooth (as was a few inquires in the weeks leading up to the purchase), and owners even helped connect us with and facilitate arrangements with a shipping company for delivery within a week.
WOW!!!! Have you ever been so impressed that your jaw dropped as far open as it could and you COULD NOT close it?????? Well if you ever get the opprtunty to visit The Wooden Nickel in Beautiful DT Cincinnati you too can experience. The feeling of awwstruck.
There's some really cool things to look at really nice and really Old Stuff. I have never thought I would ever get to experience. Yes it's cool. The price is well what do you pay for a Lil bit of history u don't get to experience to often. history says it all.
I have shopped at this beautiful downtown store for over 30 years now. They have some of the most exquisite pieces of antique furniture… You definitely want to take the time to wander around and look at all of the ever-changing pieces that come and go!
WORST CUSTOMER SERVICE experience I have had in as long as I can remember. We went into the store fully intent on buying several items for a renovation project we are working on. We were the only customers in the store for quite awhile without any acknowledgement that we even existed. They were too busy having personal conversations to worry about our potential business. Being ignored is one thing, but after about a half hour, an employee finally came over to talk to us after she saw us eyeing an item. I was mid sentence telling her what I was looking for and she literally just walked away from me. She saw another customer walk in who she knew and just left me standing there talking to no one. Not even a "I'll be right back" or a "give me one minute"... Nothing... Just ghosted me. It was clear they did not want our business. My best guess is if you are not clearly their preferred demographic , you should probably just not go in there.
We own an 1892 Eastlake Victorian home and over the past several years, we've worked with the Wooden Nickel on a number of occasions in order to acquire period-appropriate antiques that would work well with both the age and style of our home. The owners and their associates are extremely knowledgeable and helpful and we've found every interaction and shopping experience to be absolutely exceptional!
They've been in business for over 40 years and they are experts in both the antiques and historical salvage industry. They offer a wide selection of inventory at fair market prices and they also have a top-notch delivery team! Stop by their shop in Cincinnati or visit them online to see for yourself. You'll be glad you did.
Worst customer service. Blond lady barely acknowledged me, she was rude and condescending. I have a very rare art piece I found in my historical home (1865) but not bringing my business here.
We’ve frequented this shop since moving to Cinci but had a super negative experience today. We were interested in a small crystal chandelier and asked to see it more closely before purchasing it. We wanted to see if the ceiling drop - which was not listed on the measurement card - would work for us and to make sure the crystal was in good shape. As it was hanging from very high ceiling, we couldn’t tell either of these things from our vantage point on the ground. The woman working said they don’t allow you to look at the chandeliers before buying. She was quite rude about this and didn’t offer any other solutions (e.g., getting a ladder to get a measurements). Just no and no nothing else. The policy itself is silly and not customer friendly ... especially for a small chandelier ... but the rudeness of the saleswoman is what made me decide I won’t be back.
Some really special pieces at this place! Friendly staff and very knowledgeable. The owner is very honest. I purchased a piece with a defect (in the scrap room), and he made sure I knew what I was getting. Very trustworthy
If only you could give zero stars. In all my years, not just frequenting antique stores but being a consumer, I have never been treated so rudely in my life. The owner(?) actually got chesty with me and followed me out the door as if to fight. I wouldn't buy something there if it were the last place on earth to source from. If that weren't bad enough, it has been relayed to me on several occasions from reputable authorities that they knowingly take stolen materials and resell them. If money is power then I hope you choose to boycott this store.
Edit: as I cannot reply to the owner's response, I have to respond here. It's is 6 months later but a neighbor just alerted me to it and it is relevant nonetheless.
I was directed to the back by a blondish woman after calling ahead about a gate. Upon checking I saw one broken gate not two. I went back up front where two people ignored me from behind the counter and the woman I had seen earlier was nowhere in sight. As minutes passed and I didn't go away, the "gentlemen" on the phone snapped at me asking what I wanted. I said, I had called ahead looking for a gate but only found one, the broken one for 300 some odd dollars and was that the only one they had. He immediately got irate with me and started going off about how he was on the phone long distance to which I replied, " Long distance? What is this 1983?" or something to that extent and turned to leave. He stormed after me nearly to my car as if looking to fight. That is when I became upset. It was bizarre and unlike any treatment I have ever received in a store, let alone from a sane individual.
The funny thing is, I had just bought an old house and thought there was a lot of cool stuff in the store. I wasn't put off by the price as much as I was confused because the gate was not at all what I had described needing over the phone. Regardless, if I wasn't treated so poorly I would've browsed around and surely returned to purchase things for my new 134 year old house. After the way I was treated, I wouldn't go there if they were giving things away.
I only wish I would have seen their response earlier. I would've responded much sooner, if only to set the record straight and hopefully save someone from wasting their time with this place. Oddly enough, I also have not heard from their crack legal team that has surely been hunting me down for my slanderous [sic] review.
As a side note, if you look through my Google review history you'll notice I've never taken this much time to review anything. I hope that is testament to how out of line I believe this guy to be and how strongly I recommend you looking elsewhere for your antiques.
Small but really nice. Be careful where you park? Parked out front paid the meter, found out with a $65.00 ticket I was in the bike lane........horribly marked!
If i could give zero stars, i would. Bought a beautiful front bar from The Wooden Nickel about 20 years ago. Downsizing and looking to sell, so first thought was to contact the Wooden Nickel as they advertised interest in buying antique items. When I connected with someone who could help me, the conversation started pleasant enough. But, within seconds i was asked very bluntly "How much do you want for it?". I wasn't certain, so asked what he thought. And how much i thought i paid for it 20 years ago. He rudely retorted again "How much do you want for it?". So, i threw out a number. He then said he'd look at the pics I sent again. And said he had to go. I asked if he would call me back so that we could further discuss. Twice i asked just to be sure i understood. He agreed the first time. The second time he hung up on me. And never called back. Although, i don't expect a return call, i hope he does. Because i wouldn't sell my beautiful bar back to The Wooden Nickel for 50 bucks.
Very nice and old building with some amazing stuff inside. The owner was there and was more than helpful and cordial in explaining everything from the history of the building to the history of the many items to be found inside. Go there with time to browse. There's some Exquisite Furniture the likes of which I have never seen.
What an awesome place to visit and find items for your home! they go all over the world to find pieces and they have some incredible options plus they have things like knobs and finials and register grates that can be hard to find for old homes
Place is great if you are looking to furnish your MANSION but it doesn't really do much for the average joe. They mostly sell huge heavy expensive furniture pieces and chandeliers, definitely not as much architectural salvage as they let on ( one mouldy corner of the dusty basement). This is not a place for a knick-nacks and trinkets collector, more for an art dealer etc. looking for big statement pieces.
Great field trip on a rainy afternoon to see beautiful objects from the past. The Wooden Nickel specializes in architectural antiques which means big beautiful stuff. We found a one-of-a-kind chandelier that made our living room from ordinary to spectacular. Great store and nice staff.
Without a doubt the pieces in this store are incredible, you will find unbelievable works of art in furniture and chandeliers. The staff leaves a lot to be desired; as in they are rude. This takes away from the experience. You will find one customer they speak to with respect and then another will get a hornets sting.
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