This rating is based on customer reviews, inventory size, pricing, and service quality
ACE Towing & Recovery LLC in Cincinnati, OH shows polarized feedback: several praise rapid arrival, skilled recoveries, courteous staff and fair pricing, while others report serious concerns about vehicle handling and trust. Some 1-star posts seem vague or inconsistent, so signals are noisy. Overall: 52/100. Themes: strong on‑scene professionalism; mixed post‑tow customer service; pricing often reasonable; response times frequently fast. Little to no info on yard organization, inventory variety, or finding parts. Expect efficient towing, but confirm scope, liability, and costs in writing.
If I could give zero stars I would pretty much stole my car claimed to be doing all kinds of work on it an never did anything to it even tho I paid over 2000$ all he did was drive my car around for weeks put over 3000 miles on it let his family and friends drive it an trash it now it runs even worse then it did when I took it to him to fix please do not take your car to this man this whole company is a fraud even lying about his name do your research an google him an look up his criminal history first once I edit all the evidence so no personal information is showing I will update the review
Great company the owner Tyler showed up to tow my truck, I slid into a ditch just morning on kilby Road just off Harrison ave. The shariffes department highly recommended ace towing & recovery the drive (Tyler) showed up fast very personal and knew what he was doing had my truck recovered from the ditch with no damages and even gave me a tow home and a ride he charged me a reasonable price that was way better then most companies I will call ace towing for all my towing needs from now on great family owned business and his wife that works the office great gal thank you guys so much !!!
At 10:34 pm last night. I was called to a accident sean for green township police department. On 4700 glen way ave, I arrived to find out I could not tow the vehicle do to the massive front end damage. And it being so lowered to the ground I could not get my wheel lift under it, the green township officer. on sean offered to call another rotation company, to pick the vehicle up shortly after that call. Ace towing and Recovery pulled up on sean. I believe the driver's name was Ty? Or Tyler, he is very personal,! had the vehicle hooked, cleaned up, and back on the road within 10 minutes. I appreciate all your help last night. And look forward to doing more call's with you in the future sir. 5 star rating FOR SURE,!
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