This rating is based on customer reviews, inventory size, pricing, and service quality
LKQ Cincinnati OH in Cincinnati, OH earns a mixed-to-negative verdict: 56/100. Themes are split. Positives: decent inventory, some helpful staff, and a few reviews citing good prices and a clean yard. Negatives: pricing complaints (high costs, fees, upsells), inconsistent customer service (unhelpful counter, hard-to-reach phone/bot), cars often picked over, and reports of an unorganized yard plus incorrect posted hours causing wasted trips; little noted about wait times. Product quality concerns on shipped parts and a driver safety complaint also appear. Overall, expect hit-or-miss value; selection exists, but service and transparency seem uneven. Limited data; recency may vary.
Insane prices with lots of hidden fees. Completely unorganized lot. Theres no phone number you can call with questions, its only a bot. Easily the worst yard in the city. Do not waste your time here, go to any other junkyard in Cincinnati
What a joke of a company. I work at a GM dealership and aftermarket warranties love sending us LKQ junk parts. I have installed 2 transmissions sent from LKQ that are supposed to be remanufactured and the first on had a leak from the extension housing where they never even put the gasket/seal in it and the next they didn’t replace the seals in the main pass through connector and it leaks. Trying to get them to cover their junk parts is a joke.. Would not suggest anyone to buy parts from these crooks.
Went there to buy regulators for Windows in my Jeep and they tried to charge me 10 dollars more for each of them then you can buy them new after my son took them off with absolutely no warranty and was trying to sell me a 90 day warranty for each part individual for another 12 Dollars ,,,, Highway robbery ! I wouldn't trust giving them my credit card to buy parts from them after they rob you anyway,, I left the parts laying there and would recommend anyone to go there they should be charged for robbing someone not smart enough to no there getting robbed they are absolute crook's
False advertisement about the time that they are open it is Saturday May 7th at 1:50 and they are not supposed to close until 2 but on their sign on the door it says business hours 0 hours for Saturday and Sunday but online says 2 o'clock Had me drive all the way across town to a place that is not even open
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