This rating is based on customer reviews, inventory size, pricing, and service quality
In Cincinnati, OH, Greater Cincinnati Auto earns a strong 94/100 from recent reviews. Customers consistently praise Mike’s professionalism, clear explanations, and honest, fair pricing; many note quick turnarounds and reliable fixes. Service feels personal and trustworthy. Common knocks: one report of a big roadside bill, a scheduling miscommunication, and occasional slower service or limited availability. Little to no feedback on inventory variety, yard organization, or parts-finding—reviews center on repair work. Overall, excellent customer service with minor consistency concerns.
Address:
2618 Spring Grove Ave, Cincinnati, OH, United States
What clients say about Greater Cincinnati Auto in Cincinnati (OH)
Mike is always patient and is knowledgeable in attending to any issues that the car might have. I have been his customer over the last 3 years and can only say the absolute best about him- he will talk with you about options, explain them to you and make sure that you do not spend a unnecessary penny.
Very disappointed and unsatisfied about the professionalism here. I was calling to inquire about price quotes to have a starter replaced. The man told me he could do the work on a Friday or Saturday. But to my dismay, when I called back, he told me that it would have to be on Monday instead. This was something that was very important for me to get fixed. So much for first impressions as far as I'm concerned. He should've just been upfront with me .
I had a check engine light problem due to a faulty gas cap. I brought in my car to get the light reset and Mike was so nice. He check for other issues, made sure my new gas cap was on properly, and reset for me just out of his own courtesy. The shop looks a bit sketchy but it's just a man doing his own honest work. I will be going back for any future maintenance.
We called them for a roadside repair, was told 185$ an hr but somehow from time I called and time they left the site was 4 hrs.= $740 but somehow our bill was over $1300 in labor and over $500 in parts that are typically $250-$300 HIGHWAY ROBBERY
Mr. Mike is very honest an always takes his time when working on your car. I been going to him for a while now. He is super nice and friendly, he explain what going on an is responsible with the price.
I’ve been going to Mike for years and every time he has been wonderful. He spends time showing me exactly what the issue is. He also fixes it quickly, even when he has limited time. It’s always a great experience.
Thank you Mike for The Amazing Craftsmanship and Genuine Care for what you do with these vehicles. I’m sure that we all wished there were 3 of you because your the THE BEST IN CINCY And surrounding areas.
The owner is fair and honest. No double talk or second guessing. just straightforward pricing for straightforward work. highly recommend using this place if you can get in.
Mike the owner/mechanic is an honest responsible and trustworthy guy. He is timely and charges fair prices. Mike is very knowledgeable. This little shop is great
Honesty and dedication are two words that I can use to describe this place. I didn't know many auto places that I could trust, but Greater Cincinnati is a friendly environment. Affordable prices and customer care by Mike turned me into a regular client when something happens. Totally recommend it.
There are a lot of hacks out there today in the automotive repair industry. Not this guy.
Mike goes above and beyond for his customers. I feel very lucky to have found him. As long as I live in Cincinnati, Greater Cincinnati Auto Service will be where my cars go when they need work.
This place deserves a review. I've been looking for a reliable, good mechanic and Mike even adds amazing customer service. I will definitely be telling everyone I know to come here including whoever reads this review. Within a VERY short amount of time my slider was fixed. ABSOLUTELY a customer for now on! I will not allow anyone else to touch my car.
This review is posted on 9/12/2020.
Called about a suspected brake/suspension issue on my 2015 Kia Soul. Mike test drove it, took it back to the shop and found a problem with the calipers that was easily fixed by lubricating the pin. He fixed it, showed me what he did on a separate part, and DIDN'T CHARGE ME A DIME, despite me trying to pay him. I am so impressed and appreciative! I will absolutely be back. It's such a joy to find a good mechanic. I highly recommend them.
Mike saved the day! I was moving homes when my car broke down. So I had to juggle a u- haul, a rental, and repairs all at the same time, whilst moving and going to my job!
Mike promised the car back right on the day I needed it, and he delivered it exactly on time. It drives better and it appears the issue he pointed out was a possible severe one. This same issue had been missed by company techs on 3 previous visits.
I will definitely visit him again.
Mr. Mike is an incredible mechanic! He is knowledgeable in his trade and it shows in his exemplary work. Not only did I feel that I was important to him, but he took the extra time to make me feel safe with my vehicle. My vehicle issue was taken care of quickly and efficiently with great attention to detail. Along with doing what I needed for my vehicle, he took the time to spruce up my engine a bit and explain how to take better care of it for the future. I will be coming back for any and all mechanical needs, and cannot reccomend him enough!! Thank you again!
Very good service, the manager Mike listened to what I had to say. Did not give me the run around and found the problem. In a timely manner I may add. Thank you boys and we will see you next time. Hey! I work there is always a next time.
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