Smith Trailers and Equipment, Inc. in
Cincinnati (OH)

Great parts department. Very helpful and well informed on their products. Recommend for anyone with small trailers or looking for small trailers.

Since I live near Smith trailers, ive probably driven by this place thousands of times. They've always had a full inventory of options. I bought a dark horse enclosed trailer from them and so far its decent, the spray-on rhino liner started trapping water under the ramp hinges almost immediately and the rubber ramp seal is already falling off, but Still happy with it. My buddy bought one too, they were very helpful and knowledgeable. I asked which color looked clean the longest and they suggested the gun metal grey and they were right. If I ever need another trailer I'll definitely be going back to smith.

Tried to call this company several times only to be thrown on hold, at one point I forgot I was on hold for 20 min. Called back again, finally spoke with a man that seemed like he was so UN-interested in what we needed. We explained the importance of what we needed and his nonchalant, non caring breathing hard attitude made us check a few other places before even having to go to this place. Thank goodness we did, we ended up finding a gem!! ROSS TRAILER RENTALS! They fixed our our trailer, rented us one to finish what we were doing and on the way back our trailer was ready!!! ROSS was amazing! Moral of the story is dont get too big that you forget your customers which is what got you there in the 1st place! You can still fail as a company.. I see you brag about 30 yrs service in these reviews so customer service should already be in place. Shame on you for the attitude and bad customer service. May this make you revisit how you started out and do better in the future before its too late.

Very friendly staff they answered questions and were willing to go above and beyond to assist in assuring the trailer would meet my needs

Nice people. Been here multiple times and I’m not a big client. They treat me great every time. Worked with Randy on problem solving a tire. He made sure I was not with out spare tire for a trip even though I had an odd size tire. Good local owned business!

I’ve bought several trailers from Smith over the last few years and I’ve been pleased with all of them. They only sell high quality equipment. Their staff are friendly and honest people with a no hassle approach to selling trailers. Though their prices aren’t the lowest in town, you can be sure you’ll get the best quality. Highly recommend.

I've taken my trailer up to this place twice now and I don't understand why it's so difficult to make a trailer work properly. They did a terrible job at rewiring the trailer like I asked them to. I also asked them to put a 5 amp charging system on the trailer and they put a 2 amp which isn't working properly. I am so disappointed with the quality of their work that this is what happens. I hope that they do better work for anyone else that goes there. I really hate giving bad reviews. But I am not happy with the service that has been provided to me two times now

Love these guys at this shop. Some people say service is dead, but they haven’t met Mark and Ron at Smith. They have bent over backwards to take care of me. If you’re looking for a trailer, you’ve found your place.

Stopped in to pick up bearing kits for my Smith trailer. Very easy to work with, and very friendly. Will do business with again. A++

Great selection , quality sales and service staff, just down to earth people . Turn around time on services is quick and done right!! If you need a trailer or services to your existing trailer , smith trailers are the people to go to !!

I've bought 4 or 5 trailers from Smith over the last several years. Always professional and full service including almost any part you might need. I know for a fact you won't find a better on price within approximately a 80 mile radius and you won't find better people to deal with anywhere.

Smith Trailers made it easy to schedule a day to drop my pop up camper off to get the bearings and brakes checked. The technician was very knowledgeable and friendly, and the price was cheaper than the dealer! Would highly recommend for any trailer maintenance needs.

I have always had a good experience at Smith Trailers. For both purchasing my trailers as well as service and support. Truly a genuinely engaged, knowledgeable and service-oriented dealership.

Hitting the road to take a family vacation we blew one boat trailer tire and lost tread on a second all within an hour of each other. In a hurry, and during a stressful time for all of us involved we called and these guys exerted every option they had to get us back on the road to TN to start our vacation. Most welcoming, friendly & helpful staff we could’ve asked for. Thank you for getting us on our way! Would HIGHLY recommend this place to anyone!

Had an unusual problem with a trailer i had purchased there 2 years earlier. They worked with the manufacturer to not just fix the problem at hand, but take care of some cosmetic issues as well and get it all under warranty. Communicated well in describing what the problem was, how they would fix it, how long it would take, and when i would get my trailer back. Wow, not sure what else they could have done right or better! Highly recommend! Thanks!

Excellent help! They had everything I needed at Internet prices.

I stopped in today to buy something, My second time going to Smith and I think that's enough times to give a review. My review is fantastic, Jennifer Smith and her crew are absolutely a breath of fresh air for a consumer. Every place is struggling so bad with good people/service I would encourage anyone looking for a trailer or parts to go here, there's just a good vibe when you go in there and they are incredibly knowledgeable and helpful. Thank you to you all.

This business has wonderful customer service and rents quality equipment at a fair price. Whenever I need to haul a load, I give them a call!

They sent us out on a trailer that had one tire’s tread below the tread line , and another tire had a bald spot on it. The tire with the bald spot blew while towing $20k worth of equipment, taking up an hour extra of my time to change the tire only for us to get charged an extra $200 for a tire and a rim even though the rim was undamaged. Had they inspected the trailer beforehand, and made necessary safety repairs none of this would have happened. Be cautious if you ever rent a trailer from Smith trailers it will cost you more money , and can put you and others in unsafe situations on the road. Per the owners response these are pictures of the tires , these are not brand new 2 month old tires , but thanks for the great customer service!

A great place to buy and service your trailer!! The staff is always friendly and very helpful!! Thank you Smith Trailer and Equipment!!

I took my car to another trailer outlet to have my RV connection looked at. After 40 minutes they told me it would be $580 to fix. I called Smith trailers and spoke to Mark and he said bring it up he take a look at it. He took time out and went out to the parking lot and diagnosed the connection that the negative was not hooked up. He then went inside grabbed a part took off my old part put on the new part and fixed my connection in 20 minutes. Now, here’s the best part. He charged me $20 to fix it. I gave him 30 and they were going to put that money into a fund to buy all the employees lunch. Not only did he take care of me but he also takes care of the people that he works with!

Great people to deal with. Super friendly and awesome selection even with high demand. Got the 7x14 I've been wanting. Pulls great and super easy to move around for storage. Already putting it to good use.

My husband and I have been to every trailer sale place around looking at a trailer to purchase. My husband spoke with the employees at Smith trailers over the phone and was very please with the customer service here. We went in today and was even more pleased with the service. They were all very willing to help and answer questions, even walking us around in the freezing rain to look at inventory they had to offer. The owner even spoke with us and shared his opinions and expertise. I would recommend this place to anyone. Thank you so much for the amazing service and help on our purchase.

I checked 4 other trailer before I bought the smith brand.. It had 4 features other trailers of. Same prices didn't have. Much better quality. The sales person ( Ronnie) was very professional. No pressure. Answered all my questions. I am a first time buyer of a trailer.

Nice, friendly, and helpful folks. Mark spent a lot of time with me helping me sellect a trailer that was right for my needs. The Sure-Trac trailers they sell are well made right here in Indiana. I also bought some accessories at the same time and Mark packaged them in to a deal that saved me some money. I have used my trailer a few times now, and I am completely satisfied. I highly recommend this dealer.

GREAT PEOPLE AND PRODUCT!!! I bought a trailer from Smith 25 years ago...it paid for itself hundreds of times over. The quality is unmatched to the big box stores!!! If you are looking for a trailer, talk to Smith Trailers and see how much more quality and extras you get compared to other trailers at almost the same price. The people at Smith's couldn't be nicer and more helpful...they are trailer EXPERTS!!! A++++++ SERVICE!!!!

I bought an 8x5 utility trailer a few years ago. I was satisfied with the purchase, but I outgrew the trailer. So today I went to Smith Trailers to purchase a new larger model. They offered a fair price for my original trailer and I was satisfied. They really took care of me and I believe they do the same for other customers.