CARSTAR Phoenix Collision in
Cincinnati (OH)

He was the nicest tow truck driver I've ever dealt with. He was quick at his job & he definitely knew what he was doing. 😁

I got my car from Tony almost a month ago and I love it soo much. It looks beautiful, the interior was beautiful, I get a lot of compliments on it everyday how nice it looks. It had low miles, and he also worked with me every way he could. Yes they might be used cars, but these are different than your typical buy here pay here lot. These cars to me are almost brand new! I love my Toyota and thank you Tony! Tony really goes above and beyond on his vehicles

We received incredible service when we requested transport of our car to a mechanic. The person went above and beyond to help us figure out what was going on, saving us a lot of worry. He was very communicative and looked out for us!

Do not buy a car from this guy, he sold us a 2010 Acura TL the ECM computer went out the car was only in our presence 30 days they wanted over 3 grand to fix the car, after multiple conversations with the owner (Tony) he stated he couldn’t fix it, (BACKTRACK) before we took it to Acura & received those estimates he also told us we would have to take it to Acura he doesn’t do electrical work, only body. (Present) After getting the estimate we reached to the owner (Tony) he stated that he would 1st take care of it, then it went to received a cheaper quote from Acura & we would need to go half with him on it & he would push our payments back, to we had to pay for it ourselves! We haven’t heard from this guy, he’s screened multiple calls doesn’t return them also stopped by he wasn’t there! IF I CAN SAVE YOU DO NOT GET A VEHICLE/VEHICLES, BIKE, BOX TRUCK SCOOTER, BOX TOP, HOT BOX, HOT RODS, FEW MODS, DONT BUY A PLASTIC BAG IF THEY SOLD IT HERE! 🗣️ IM TRYING TO HELP YOU ALL!

This is the worst purchase I have ever made i bought a car from him in November and I noticed the car was not riding properly. One day I was driving and the tires blown turns out it had suspension problems !! Tony did not want to fix the car i went and put in a complaint to the attorney general office because he did not want to fix the car or give me my money back thats how I got him to fix it now I've been trying to reach him for over 2 months because he told me anything that's wrong with the car I can call him. The car cooling system is giving problems. He would not answer his phone or return my calls. I am stuck paying a hefty car payment on a faulty car DO NOT WASTE YOUR MONEY. THEY ARE SCAMMERS. THEY ARE SELLING CARS WITH SERIOUS PROBLEMS. WANT TO TAKE YOUR DOWN PAYMEMT AND IF YOU MISS YOUR PAYMENT DUE TO THE CAR HAVING A PROBLEM THEY WILL REPO THE CAR AND RESELL IT AND KEEP DOING IT TO OTHERS

Bought a car from this guy the ECM computer went out in my vehicle 3 weeks after I bought it, they wanted 3,400 to fix the vehicle he tried to have me foot the bill, this guy is a scam he waited until the car note was due to take the car back paid the Acura dealership & left me without a vehicle!!! LEARN FROM ME DONT GIVE THIS GUY YOUR BUSINESS!!!!!

Don’t buy no vehicles from here he gone sell you a lemon I had a car 30 days the ECM on my car went out! DONT DO IT SAVE YALL TIME & MONEY!

I came here after my car was hit by a semi truck. Tony was very helpful and professional throughout the entire process. This place came highly recommended to me by a close friend and I can now attest that this is a business worth supporting. Tony and his team do great work.

I took my car to this service after a minor accident left dents and scratches on the front bumper. The staff quickly assessed the damage, explained the repair process, and provided the cost. The work was completed on time, and the bumper looks like new. As a nice bonus, they also washed my car and checked the tire pressure. Overall, I’m satisfied with the service.

I went to get an estimate on my truck because there was a big difference between the other body shop and the insurance company. He wants me now to pay for the estimate. He will not give me my estimate now and have to pay before the truck will be release.

I purchased a 2013 Mercedes Benz E350 4Matic going on about a month ago on the dealership side of the business. I have to say I was treated very nicely and the process of buying the Mercedes Benz was smooth and problem free! I absolutely love the car and I plan on doing more business with them in the near future! Thanks again and may God bless you both! Jessie A. Hogan Sr.

We were really satisfied with the excellent repair work you did. Also, the attentiveness of your worker with whom we dealt was quite nice and thoughtful. We will undoubtedly take your services again if the necessity arises. Thank you!

I was in an accident, and the passenger front side was badly damaged, I was overjoyed to find the car in such good condition after the repair. They even cleaned the interior of my vehicle. The employees are terrific, and the owner is a wonderful person. I would recommend Phoenix Collision to everyone.

It's a trustworthy automobile workshop for all cars. Their work is transparent and affordable. I'm pleased with their ethical ideals. Such a high-quality workshop is hard to come by these days.

Phoenix Collision has never disappointed me. My first place to go if I need autobody paint. Their technicians have sufficient expertise and training. They never push for unnecessary service work. The owner is always the finest adviser; his assessment is concise and to the point.

Friendly staff and experienced mechanics. Overall, a good service. All of the members are really cooperative and professional. Phoenix Collision is a great place to have your vehicle repaired.

Excellent behavior and service throughout. Their service will undoubtedly make you feel good. The workshop owner is a gentleman, feel free to ask him any questions you have regarding your car.

Phoenix Collision provides exceptional service on Delhi Road in Cincinnati, Ohio. I had Collision Repair done and I am completely satisfied with them. The expertise of their staff most impressed me. Strongly suggestive.

I am beyond happy for the amazing service I received from everyone here. I got phone call updates everyday on the progress. They have gave my car a bath and detailed the inside. 10/10 recommend.

I had recently purchased a vehicle. Few wks after, I got into an accident. I was recommended to Phoenix collision by a friend. I'm very pleased to say I am happy with the work they did. Match painted amazing, the shine on my car is glaring. Can not even tell my vehicle was wrecked. Thank you guys. Highly recommended, with excellent customer service

Great business! The owner is very straight forward and not messing around. Everything was done right, no delays or extra charges. Friendly staff. Very clean. They even washed my car for no charge. Very satisfied. Highly recommend!

Very good service. Anatoly fix my paint very professionally and very promptly on my Chevrolet Malibu. He took into consideration my concerns and explained everything. I am very satisfied. Thank you!

A small dealership but very organized and professional. They sell used cars in great prices. The experience is much better than dealing with those salesperson in big dealership where information are always asymmetrical. Tony was very helpful and honest with me, I was looking for a car for my family and he got me a great price. They also do buy here pay here which is very convenient.

I purchased a car here recently and was very pleased with the experience. Tony was true to his his word, transparent, no sales pressure whatsoever. It was definitely one of the easiest car purchases I’ve ever made. I am loving my new car! The deal was better than anything I could find in this crazy used car market and I feel like I really scored by finding my car here! He even went above and beyond to repair an issue with the car after I purchased it and provided a loaner vehicle during the repair. Super happy with my experience! I will be a repeat customer! Thank you Tony!

I took my Honda Civic 2019 after an accident here. Tony and his team did a fantastic job on it. My car looks brand new. Tony was very easy to work with. He patiently walked me through each step of the process and was always there to answer my questions. I highly recommend this place.

Don’t buy from here! Tony promised to have an engine problem fixed on an Audi I got. After a couple trips to the shop NOTHING CHANGED! Then tony told me “sorry for lying but you’re on your own” still have the text as proof. So don’t buy from here. There are plenty of legit dealers in the city but this is not one. Take your money anywhere else.

Phoenix Collision is a great find to get quality body work done at a reasonable price. These guys did an amazing job on our car. It looks like it never had a fender bender: colors, fit and finish are like on a new vehicle. I would recommend this place if you’re looking for a spot that would take care of your car like its their own.