Terrible customer service besides one lady at the front desk. The other men in the store seemed to get angry at me when I asked questions to make sure I was getting the right part. I would not recommend going here.
It would be prudent for you to consider closing your doors and selling the property. Your service and communication are severely lacking. Had I taken the time to read the reviews beforehand, I would have spared myself the trouble of writing this critique.
Reviews seem to add up. I called the store 3 consequtive days and the phone answering guy could not give less of a sht to be helpful at all. Promissed to call back many times, never does.
Ultimately, after 4th call, he confirmed that he has the parts but I need to come there in person and pay in full, then leave and wait for them to pull the parts. I wasn't going to expose myself to this scam artist, so I called a few more places around that already had the parts pulled, were nice to talk to, and gave me a better price with 0 negotiation.
DO NOT recommend this place, go to Nissan Unlimited down the road.
Dude up front is a clown tried asking for certain parts and either ignored me or mumbled a price don’t recommend this place also smells like decaying corpse
Salvage places used to be great a long time ago. You could get a used part for a FRACTION of the new/orginal part. Thats no longer he case. All yards are the same. Parts are very expensive. This place has a nasty person in charge, which makes it even worse. Just buy new/original online. Not worth it.
Prices are ridiculous, owners name's Muhammad very arrogant unreasonable person. Even after showing him how much the new part retailed for he tried to sell me the used one for twice as much. Please stay away at all cost if you dont want to get taken advantage of.
Their phone system prompts you immediately to put an extension number. If you don't know it you are to press zero twice. So I had to put in random numbers since the double zero takes you back to putting in an extension number. Even if I managed to get it ringing. No answer. What a wacky way to never get steady business. I just want a price on an alternator
Never got anyone on the phone.
What a whacked out system. Ugh.
Called for parts before, they were decent but recently they would answer the phone, reply no and just hang up instead of helping me when trying to ask for other parts. Extremely rude and unprofessional. Best to work with other part places in Houston
