This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent reviews, Twin Auto Sound & Security Plus in Bronx, NY scores 79/100: largely positive but uneven. Strengths: friendly, professional staff, quick installs, fair pricing, solid work on alarms, audio, and some tint jobs. Weak points: recurring tint quality/aftercare issues (peeling, bubbles, scratches), perceived overcharges, claims tinting is outsourced, long waits and inconsistent follow-ups—customer service feels polarized. Inventory variety, yard organization, and part-finding aren’t addressed, so unclear. Good for value and speed; be cautious on aftercare.
What clients say about Twin Auto Sound & Security Plus in Bronx (NY)
A friend recommended this place but my experience here was the worst. Came in for ceramic tints and they installed regular tints and 3 days later they bubbled up in the corners and was peeling off. They scratched my car and said it came in like that. I went back so they can remove and replace and it was worst than the first time. If you love your car don’t take it here. Ended up going to my regular tint shop in New Rochelle. I am all for supporting local businesses but this place is not it.
Guys stay away from this shop. They guys installed fog light the next day it wasn't working I came to the shop the next day to get it checked he told me he is busy and can't check it. Mind you he had 3 guys working on 1 car. They too quick to take your money but can't help out when something they installed doesn't work. Very disappointed stay away trust me it will save you headaches.
UPDATE 03/11/2023 After I was told to come on Saturday i was there at 10.15am I pulled in and been waiting for someone to check the lights its 11.20am now. The lights turns on randomly which I had told to to please check the wires on last week Monday. After this is resolved i will never step foot at this shop again. Basically if they work on your car and something happens you will be ignored.
UPDATE
I just left the shop due to that fack that he decided not to work on my car because of this review. A guy just pulled in at the shop and he started working on his car when he told me to wait 1 hour 30 minutes extra before they can can work on my car mind you the car that just pulled in is a new customer. To avoid this headache I will never ever bring my car here again they are so quick to take your money as a new customer but wait until something happened or whatever the did doesn't work after few days or months you will definitely ignored like the rest of the customers.
Gracias!!! Hice mi sistema de musica y de alamar y quede muy complacida por los muchachos Muy buenas personas y buenos precios, muchas gracias bendiciones
Only reason this place get one star is because that's what is needed to place a review this place is no good when it comes to getting your tint done you'll get it done in no time it's peeling off spend your money somewhere else
No business ethics and they overcharge for everything.There tinting service is subpar, they outsource there tinting to the tinters next door at Sheridan auto.Not to mention the quality of the tint it self is extremely cheap. Highly recommended a driving somewhere else.
worst customer service, not sure if they still have the same owner or management.. I call to ask for price since I had worked done in the pass. and the person basically told me to go somewhere else. I understand that things are going bad but there is no reason to have this attitude. please avoid this place and look somewhere else..
Lo mejor de lo mejor, comencé tinteando mis ventanas y después de Ahí el resto es historia, son bien amables y ellos trabajan de lo mas bien, precios cómodos con tu bolsillo...
Fui porque mi alarma de mi carro no estaba programado y más dure en entrar el carro para el minuto que el duró en programarlo... pensé que me iba a decir dame 10 dólares me cobró 20 dólares ... muy caro para lo que le hizo...pero no te quilles, porque no te di 5 estrellas!!!
This workshop is very professional, they are all about customer service. It is a very friendly and familiar ambient. A great job done is always guaranteed, they have good prices, the service is great. Their employers are very trusted and hard working. Thank you for everything.
Website
