This rating is based on customer reviews, inventory size, pricing, and service quality
Pelham Used Cars & Automotive Center in Bronx, NY draws largely glowing reviews for friendly, professional mechanics, honest diagnostics, fair-to-good pricing, quick turnarounds, and reliable used cars (many repeat buyers). U-Haul rentals and inspections were smooth. Some note prices a bit high and one long wait; a few outliers allege rude behavior or unauthorized repairs, creating mixed notes on customer service consistency. Little info on yard organization or parts-finding. Overall: 90/100 and a well-regarded choice for sales and service.
On October 30th 2024 I came here to get my car inspected and this establishment brushed me off as if I was bothering them while they were speaking amongst one another , I was told to pull to the side , and I waited close to 15 minutes to be acknowledged. So I just left. I am commuter student at maritime college and I will never come to this place again even If i need air in my tire.
DO NOT GO HERE: This place likes to call itself a family business, but all locals to stay away. They are dishonest. The spend all day yelling and cursing at each other. Drug use is also a clear issue.
I recently had my car serviced at Pelham Used Cars & Automotive Center, and I couldn't be more pleased with the experience. From the moment I walked in, I was greeted with friendly and professional service. Greg took the time to listen to my concerns and thoroughly explain the recommended repairs.
The work was completed quickly and efficiently, and my car is running better than ever. I appreciate the honesty and transparency of this shop; they didn't try to upsell me on any unnecessary services. The prices were also very reasonable. Greg is meticulous on how he works, and is very knowledgeable about various cars and models. The shop is super clean, and John (the owner) is an honest guy. This is a family owned and operated business and you can tell that they take pride in their work, it shows!
Overall, I highly recommend Pelham Used Cars & Automotive Center for any car maintenance or repair needs. Overall, I highly recommend Greg for any car repair needs. The shop provides exceptional service and I will definitely be returning for any future car repairs. Thank you, Greg, for your excellent work!
John and everyone at Pelham are honest hard working and friendly. I trust they will always keep my car tip top. I have bought cars there, gotten service and it is always a great experience.
Great family business with roots in the community and a conservative approach to repair and maintenance. Have brought several vehicles to them over the years. Always friendly and always honest. In an industry plagued by scammers and thieves, these guys stand apart with their transparency and traditional feel. Highly recommend.
I'm dumping all my old places. Pelham is exceptional in quality and service. No more standing at a counter waiting for someone to notice you. Johnny, Greg and all put the customer first. They want you to leave happy and feeling like instant friends. Thank you for a first rate experience.
Just picked up my Honda CR- V from Junior at Pelham Used cars and I couldn't be more satisfied. Excellent service, truly amazing work, and at a great price. I will definitely be using Pelham Used Cars for any future maintenance or repair. Highly recommend!
I have had a wonderful experience with Team Mellusi!! I have used Greg as my Mechanic for over ten years without any complaint whatsoever!! Now I just bought my Honda HRV from Pelham Auto and I love it!! They helped streamline the process and it was the best experience I’ve ever had buying a car!!
Got my first car here in high school and now on my second from Pelham Used Cars. Reliable, trustworthy, neighborhood business! Good prices and honest work
Hi, I highly recommend Pelham Used Cars. They are knowledgeable, friendly & keep their word on a given date to pick up your car. I will definitely recommend them to anyone who is looking for a good used car. These guys are your go to for a car & they also have a auto mechanic shop right there for your convenience if you need a mechanic. I am so happy with my Toyota Rav 4. Good, reasonable, price for the year & low mileage less than 57,000. Thank you, John, John Sr. & Anthony. You guys are AWESOME. Y’all truly Rock. You deserve a 5 Stars. P.S. Happy, Teresa Nisbett (not Nisdett) Aka Lisa
The (scam) review is completely and utterly false and not correct information. The information is not true. Patrick donnoly is not a real person.
I must add to this regarding the one other review posted with negative feedback is also fake.
Pelham used cars and automotive center is a excellent repair center as well as their cars for sale. the pre owned cars they sell are quality and the service is excellent. No cars on their lot are salvage or have any other issues. I have purchased multiple cars from them and all are well kept with extremely low mileage and never let me down. Professional and one of the few small businesses left with a personable staff which always do the right thing regarding every need or issue you may have.
I’ve seen people who have no clue about the current price of cars and service writing negative reviews with info completely made up and false. People ask if they can buy a new car but want to spend around 2,000$.
If you have the chance to check out the place I recommend it to see for yourself. You will be very happy with the service or whatever you need.
Friendly, honest, competent; I have been a customer for Used Car purchases and Auto Service for almost 30yrs....this is what you want from a family business!
I take my cars there for their annual inspections and I am very pleased with their customer service.They are very friendly and are always willing to help.I grew up working on cars and come from a family of auto mechanics and I see that they are extremely skilled.They know more than the average mechanic!
These people are very honest and have 3 generations of auto mechanics in this business with years and years of knowledge . I would highly recommend them.
Very nice people and great service. The crew are very warm and welcoming. I have been living in the area for several years and I wished I have known sooner that this garage is located minutes from my home. I will definitely recommend.
Brought my car for a checkup, came back with hundreds of dollars fee, the owner fixed your car without asking your permission. Then slammed you with his fee and yelled at customer if you refuse to pay.
Website
