This rating is based on customer reviews, inventory size, pricing, and service quality
Customer sentiment for Jerry & Son Auto Service Inc. in Bronx, NY is overwhelmingly positive, earning 100/100. Themes: professional, trustworthy staff (clear explanations, no upselling), fair pricing, fast turnarounds and short wait times, and attentive customer service with proactive updates. Work quality is praised for accurate diagnostics and first-time fixes; the shop is clean and accommodating (after-hours pickup, inspections, A/C, fluids). Few, if any, complaints appear in recent reviews. Information on inventory variety, yard organization, or ease of finding parts is not evident.
What clients say about Jerry & Son Auto Service Inc. in Bronx (NY)
Was my first time using this shop off of a recommendation. Friendly staff, clean shop( waiting area),knowledgeable workers. I came in for an inspection and I was in an out in 20 minutes. They lifted her, checked the carriage,under the hood, breaks, etc and let me know what was going on while I waited. They provide other services here as well so Ill definitely use them again.
Great service! I went in for an oil change and to check what else my car needed serviced. The results were clear and understandable. They took the time to go over everything that needed to be serviced without pressuring to make the changes. This is an authentic shop that’s about service and safety, not pushing to make a quick buck. Highly recommend!
This shop was recommended to me by my neighbor. IThe staff was friendly and helpful. They took care of my car quickly without issue or unexpected costs. I will be coming here for all my future service needs.
Apryl and her staff are always pleasant and helpful. I’m always pleased with quality of their workmanship. They don't try to pad the bill by selling you maintenance you don't need. I have come to trust their judgment. Their prices are very competitive. My car was returned in a reasonable amount of time. They have become my go -to-repair shop.
Great customer service and extremely quick service. They are honest and explain everything in detail, and have fair prices! It’s always great to support a local, independent business.
What a great 1st experience with Jerry and Son Auto. April, Jose and Chris were so pleasant, thorough & professional. The coffee was great too!
Overall, I will definitely recommend, & return for any vehicle service needed to this reputable repair shop. Thanks so much! A+
I have only positive things to say about my visit . Was in the middle of a 100+ heat wave , A/C stopped working.. dropped of car off hours,. Staff kept me informed every step of the way. Turn around was less than 24hrs. Nothing excellent work and professionalism... Any car needs or concerns I will return here without hesitation.
April was very knowledgeable, helpful and understanding. The mechanic Chris was very diligent and patient in diagnosing my car issues which he resolved. Jose also was very helpful when i called about my car issues. Jerry & Son is definitely a car repair shop that cares about their customers!!
The staff is very professional, courteous, as well as informative and took care of my car issues through follow up calls, diagnostics and maintenance procedure processes until work was successfully completed. Thank all of you guys for a job well done.
Jerry & Son Auto Service is a 5 star auto service shop. They're a family owned business with over 75 years of Customer First Service to the community. They are thorough when it comes to diagnosing a problem with your car, their technicians are professional in the work they preform and they are fair and honest in their dealings with customers. Chris, Apryl and Juan are very knowledgeable and approachable. They keep everyone informed and will take the time to explain to you what the problem is and the procedure to fix it. If you're looking for a competent, qualified, honest and fair auto service shop, you would do well visiting Jerry & Son Auto Service!!!
An honest mechanic is a rare occurrence but not with Jerry & Son Auto Service. The work quoted was fair and done professionally and timely. It’s clear to see why they continue to be in business for many decades. I recommend this business and will return to service my car.
As a Female Senior+ Citizen, I may have many medical doctors in my life. But there is only One Car Doctor for me…Jerry and Son! It’s all about Trust and Excellence of Service that is and has been consistent and reliable over many, many years. So, you can stop shopping around now. You have found the best!
Jerry and Son has always provided outstanding customer service, they are honest and has been very flexible with all my car needs. I trust them with the safety of taking care of any concerns I may have and they provided all the repairs needed at a fair cost. Jack, Chris and April are extremely helpful and provide great guidance. I feel confident in recommending Jerry and Son to anyone that needs any kind of work done on their car.
Jerry & Son Auto has serviced our vehicles for 8 years & we love them. Knowledgeable staff, great mechanics, and fair pricing. I trust them with maintaining my cars, and you can too!
I recently had my car serviced here. I've been taking my car here for a few years now. The staff is top notch & a pleasure to deal with. They send you a breakdown with costs of repairs by text & you approve what you want done. It's very detailed, which I like. I highly recommend them.
I am very lucky to have discovered Jerry and Son. It’s now over 25 years. I always KNOW that they use the best, and approved parts, always tell the TRUTH about the work that’s needed, and do very professional repairs. They treat me like family.
Came here in a pinch since I needed to buy a battery, they sell authentic interstate batteries, I bought them here at MSRP and installed it myself. Will be doing business here again!
Such great customer service! I’ve been a customer for a couple of years and every time they never failed me. They always make sure to thoroughly explain what’s wrong with my vehicle and the process in fixing the issue. As far as pricing trust me when i say they will not scam you everything is exactly as it should be. I’m always recommending them to friends and strangers and regardless they will forever have me as a customer.
I rate them a 10/10. Trust me you will never be disappointed in their work. They take care of your baby like it was their very own.
Experts at finding the corresponding issue. Without being asked they evaluate your vehicle in hopes to prepare your vehicle for inspection. They offer great communication and great customer service. I highly recommend Jerry & Sons Auto service for any mechanical or maintenance issues.
I took my 98 Honda accord there which was leaking oil for the longest time, and on the first visit I was charged 1,169$ I bought it back on a warrenty for the same thing and was charged 181,52 and my car was still leaking oil, when they told me there is no leak, when on my driveway there were leaks all over and I was adding oil once twice a week. Finally I took it to the right place and I had to pay again and a job well done. Sorry Jerry& Sons done me wrong.
Jerry and Son Auto Service has met all of my repair needs from the smallest necessities to major repairs. The team has consistently provided updates and continues to be my go to shop for excellent customer service and professionalism. Kudos!
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