This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent feedback, Crockett's Towing in Tampa, FL scores 58/100: overall mixed feedback. Many praise quick heavy‑duty recoveries and a professional, compassionate staff (Tammy and Derek often noted). Common complaints include pricing disputes, perceived predatory tows from properties, long waits, communication gaps, after‑hours access issues, and occasional vehicle damage. The lot is described as organized and accessible; reviews offer no insight on inventory or parts (tow yard). Strong service when engaged, but policies and billing feel uneven. Verify timelines and fees with Crockett's Towing upfront.
John was super nice and helpful and arrived on time and even navigated my narrow apartment garage to get my car. Great communication and customer service, thank you!
Great experience! Derek went above and beyond to make sure our Peterbilt was handled without damage. Very professional, accommodating and knowledgeable. I wouldn’t hesitate to recommend Derek if you need a semi truck and trailer towed.
Son unos estafadores el día de aller tuve un acidente y la policía los llama porque necesitaba ser remorcado el cual me querían llevar el carro para un depósito de ellos pero me dijeron que me lo podían llevar a mi casa por 200 dolares Cash y me dijeron que me iban a mandar el comprobante por el correo el cual nunca llegó y llame a la compañía y dicen que no tienen registros de que me ofrecieron ese servicio en fin me estafaron 200 dolares porque no tengo el comprobante de que me isieron el servio consejo a todo el que le pase esto tírale foto a la chapa de la grúa y si paga en efectivo espere su revivo sino será estafado tambien
Pretty easy to get my vehicle back. However, when they first towed it, they hooked onto my front bumper and nearly ripped it off; they did bend the bumper itself where it attaches. Thanks.
I truly don’t wish an accident on anyone, stressful, sad , emotional and so many paperwork and things that come with it, I would like to Thank Ms Tammy from Crockett’s towing because she was attentive , caring , helpful and knowledgeable. She helped me like an angel and stood by me until everything was finished. She’s definitely an asset to your company and a wonderful person.
In my opinion this place is horrible and I wouldn't ever use them personally. They are more "major chain" than " mom and pop " aks they're by the book and dont care about nothing but that cold hard cash... in my opinion if you lie being treated as will spending money, use these guys they made my bad and difficult situations even harder. Completely crew of clowns. Mr
HEATH in my opinion is a heartless clown. Halloween should be easy for him
I want to say Thank YOu to Tammy for her care and help after a difficult two days. No one likes to deal with getting a car towed. She was very helpful during a stressful situation. Her care for the customers and the area cat/kittens is admirable. Thank you Tammy
Tampa Riteway Towing is a reliable service for whenever your car is stuck and you need quick help. The man who manages this company is responsible and trustworthy. Prices are great and he'd end up charging less than other competitors. This service deserves all the support it can get and therefore I shall give it a 5-star rating. Would recommend!
Unfortunately I had to make a trip there. However mz. Tammy was fantastic . Remember she's there to provide a service (holding vehicles for HCSO &FHP) bring your proper ID, cash , registration. Leave All attitudes at the road, she didn't put you in this situation . She's a sweetheart, and wash very helpful.
Thank you Tammy for making a bad situation an easy experience
Lisa B.
Everyone I dealt with at rite way was amazing. They made a bad situation not so bad, they were so helpful with everything and didn't do what most towing places give towing places a bad name for. Thank you guys whole staff including the driver who came there and waited just to make sure the truck started. Above and beyond for sure!!!
After reading so many poor reviews, I wasn't expecting much. However I was quite Pleasantly Surprised. I was Greeted by Tammy. She is Amazing. Kind, caring, professional, knowledgeable, Truly blessing to me. I recently had back surgery and I needed to retrieve the items from my vehicle, it was towed there after being involved in an accident. I had not been in a situation like this before, and she walked me through the process. It was raining the entire time I was there, she started by getting me an umbrella, walked with me to locate my car . She went as far as to help me remove my tag and even carried my bags and a Very heavy car seat to the car I was using. She knew that I was in pain and she cared. The lot itself was clean and well maintained. The vehicles were easily accessible. Excellent experience.
Hard to find. Wrong address listed on the paperwork that was given after an accident. The blonde hair slim older lady was extremely rude more than once after apologizing the first time. Folks already going thru situations her attitude is not needed.
If I could give less than 1 star I would. Have been waiting for 2 hours going on 3 because someone is “on the way”. Awful service. Whatever you can do, don’t use these people.
This company stole my car from my cousins apartment complex and said they took it because it was inoperable. They never contacted him or me and just took my car to a lot and locked the gate. They said it would be 500$ to get my car out. I am here trying to get my vehicle and there telling me they dont have anyone to come release my vehicle. I rode a uber her with my 4 year old and all we have the money for is to get our car. This is sad!
They are supposed to serve the complex where I live and when you call them they never come I waited and waited and nothing the next time I called he said we cannot do anything when the owner of the vehicle comes out Well one is you never in the car when you show up two if you don’t have a parking permit you cannot park anywhere you can only park in visitor and three obviously y’all don’t wanna make money plenty of cars parking in front on the complex without a sticker
Website
