This rating is based on customer reviews, inventory size, pricing, and service quality
In Tampa, FL, Starks Towing LLC scores 88/100: sentiment is strongly positive overall, highlighting professional, on-time, communicative drivers (Dante is praised repeatedly), helpful office staff, and even a fair battery-service price. Most jobs feel quick and smooth. Still, a few serious complaints cite rude interactions with the owner and long delays/canceled windows, plus one unsafe-driving report. Pricing feedback is limited. Yard organization, parts inventory, and ease of finding parts aren’t covered here, so conclusions on those are uncertain.
What clients say about Starks Towing LLC in Tampa (FL)
So yesterday my sister n law went to get car they don’t take cards only Zelle and and cash who don’t take cards in today’s world then they don’t open on weekends just scam to get your car in get more money out of you they delete reviews I’m sending this information to everybody I knows cause this not right this is highway robbery in complete unacceptable how you going to close the businesses 20 minutes before closing time
I had an accident and this company towed my vehicle they were informative they were very professional I highly recommend them I've had vehicles towed before and usually they don't say much to you they take the vehicle tell you where they're taking it that's it but these guys make you feel like an old friend The man I dealt with was Brian skaggs a very good person I highly recommend this company
Dante was the driver to come pick up the car. Everything was simple smooth and quick. He was able to make the process seem so simple. Handed over the keys and received the check. Perfect would recommend.
Had to get my son‘s car towed because of an accident and had Dante towing came to get my car. Dante Was extremely professional and courteous, and very thorough on getting the car hooked up for towing. Dante was on time and I will be using them again in the future if I ever need them!
For my 2nd time, Starks Towing is showing up at my house to replace my dead car battery. The last time was June, 2021.
JD was the same guy that helped me both times. It’s really nice that for a reasonable price they quickly come to the house and take care of everything. The last battery lasted over 4 years, which is pretty great in Florida. I highly recommend them!
The owner of this company has terrible customer service. I called on two different occasions, and he either said a different company name or just said "Yeah". I asked him several questions because my wife was in an accident, and the insurance company needed to pick up the vehicle from his lot to take to the repair shop. He answered in single syllables and, if forced to explain, did so with anger and resentment in his voice. I was blown away with his rudeness and poor customer service. God knows how he treats his staff.
Unsure of specific driver, but one of their flatbeds just flew past me going atleast 25 over the speed limit weaving through traffic. Very unprofessional and a huge liability to all around.
Dante was great! He arrived quickly and was super professional throughout the process. He kept me updated with his arrival time so that everything went smoothly. Reliable service—definitely recommend him!
Dante came to pick up my car and was really friendly polite made my transaction really easy and simple and he was early for the pick up definitely recommend him to anyone
Dante was great. He stayed in contact with me throughout his drive here so I could plan accordingly. He was very professional and explained the procedure so it was very easy to understand. Very nice.
Margo was terrific in the office when I visited to release the car. Also Jackie was very kind and helpful over the phone. Thank you for making a terrible accident have a silver lining.
Had an amazing experience with Dante. He arrived on time, was very friendly and courteous, had very good communication and was extremely respectful while making sure not to damage any of my property when backing my vehicle from my driveway. Thank you so much Starks and Peddle for an easy and stress free experience.
Stark towing was amazing! Devin was very professional and efficient when towing my vehicle. I highly recommend this company for your towing needs! Quick and easy process! If I ever need to utilize a towing company, they’d be the first company I would call! Thanks again Devin!
Antonio was great and on time. super responsive and reliable. I absolutely appreciate his help and his positive attitude throughout everything. I would definitely recommend his services to anyone. Thanks Antonio!
Dante was excellent! He was actively in contract with us and very friendly when picking up our vehicle. Made it smooth and easy so it only took a few minutes to hand over and he was on his way! Thanks Dante!
Dante was professional courteous on time he was even early. It was a smooth transition, and I would definitely refer and use your services again. Dante even called provided me with an ETA so I could be prepared for pick up
Margo made this confusing and difficult process that much easier but her helpfulness and caring personality. Typically you wouldn’t expect this with a tow company. I’m thankful for this small slice of positive energy during this already challenging ordeal. Hope your brother enjoys the duck, Margo! Thank you for being a kind human.
this has to be the rudest company I've ever dealt with. I left my sun pass in my car and I called up and asked them to pull it out and bring in the office and I would come by later and pick it. she stuck it on the mailbox. I asked her if she could bring it in the office and come by and pick it up. Her response was no I'm busy and hung up on me after saying a few choice words to try to make me feel stupid. I know when I was there, she barely helped me. She sent me out to the car by myself because it was raining out. She did give me a screwdriver to take off my plate, which I will give her credit for the only other thing she did was make a copy of my drivers License. She did absolutely nothing for me that she would’ve had to hang up on another customer that was on the phone while she was helping me. this is just one example of the situation I ran this company. When the tow truck driver picked up my car, they gave information. They didn't take my key and they just drove off with my car from the accident. I had to look up the information for my car and when I called I got some guy that wasn't even in the office that was extremely rude to me saying need to hit option three which is what I but he acted like I was stupid and didn't hit the right option. So I hung up went through the options again hit option three and then no one would answer. I must've called five more times hitting every option trying to get someone and no one would answer so I left a voicemail and no one bothered to call me back. The company is completely incompetent.
On time for pickup with a driver that could speak English, my last two tows with other companies didn't at all. Good text messages before shortened my wait times to meet him. Abdul was friendly and helpful and quick!
I was out of town and my daughter needed a new battery in her car. Starks quickly delivered and installed a new battery at a very fair price. The person I dealt with on the phone was very efficient and helpful. The driver was very pleasant to my daughter and got everything done without any issues. Thanks Starks.
I definitely would not recommend this place. I had to pay first before I could see my vehicle which they knew they damaged and it had a flat front driver side tire. The lady in the office called the owner he didn't respond. I went to view the truck then walk back to the office the lady had locked the door and refused to open it I knocked, I called, and got nothing. Finally after reaching the owner a week later to no avail he denied any wrongdoing. He interrupted me every time I tried to speak to him would not let me get a word in edgewise. Once I realize level of intelligence I was dealing with I just ended the conversation and filed a lien. Avoid this place at all cost
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