This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent feedback, Stepp's Transportation Service, Inc. in Tampa, FL is strongly recommended (88/100). Customers highlight professional drivers and responsive dispatch—on-time arrivals, careful recoveries (heavy transport, motorcycles), clear updates, and friendly phone staff. Pricing is occasionally praised; waits are typically short. Complaints are fewer but notable: unsafe driving reports, denied debris damage, a missed call, and poor signage. Little to no info on inventory variety, yard organization, or parts-finding.
What clients say about Stepp's Transportation Service, Inc. in Tampa (FL)
We appreciate Claude for coming out in a timely manner helping with my truck great guy good with instructions to make things run smoothly hope to not need him again lol thanks
Just wanted to say thanks to Claude who came out and assist with the recovery of my truck that was stuck in sugar sand , very professional and knowledgeable in operatoring his wrecker very much appreciated and highly recommend Claude and stepps towing for your recovery and towing service.
I recently received transportation services from Stepps Towing Company, and I want to recognize Claude for his outstanding professionalism and customer service. From the moment he arrived, he was courteous, patient, and made sure my vehicle was handled with care. He communicated clearly throughout the process, ensured my safety, and delivered efficient and reliable service.
It’s rare to find someone who takes pride in their work the way Claude does. He represented Stepps Towing Company with great professionalism and respect. I truly appreciate his help and would highly recommend Stepps and Claude to anyone in need of dependable towing or transport services.
Had one of their trucking drivers with a wide load banner on the front pass me in heavy traffic on the right and decided he needed to cut back over immediately and almost slammed into me in the middle of an intersection. Tried to call and report this to the number, no answer
Beau is ABSOLUTELY the best. He was very friendly and got the job done quickly. I've been using Stepp's for more than 30 years and they always treat me very good. Heather was my "gal on the phone" and she was so nice and when she asked for me to send a picture and I asked her not to laugh, she didn't. But I'm letting her know it's ok to laugh now!!
Bonnie and Bernd were amazing! We needed a motorcycle tow. It was almost midnight. We called other tow truck companies in closer proximity but no one would touch motorcycles or were closed. Stepp’s saved the day! Very reasonably priced, Bonnie was very kind, professional, provided accurate cash vs card quote and stayed in touched. Bernd was very careful loading and unloading it, kept us updated on arrival time, very kind and professional as well despite how late it was. The tow truck had to be angled on a steep slope and Bernd took care of it with ease. Highly recommend!
Stepp's Transportation is the first company you should call when you need help transporting large items across the open road. I needed something transported from Florida to Texas and they got the job done. Other transportation companies wouldn't even touch it. We had two minor issues with the transport, both of which were not the fault of Stepp's. However, Darryl took charge and gave me some great options on how we could solve those issues. I really appreciate all you guys did.
Was traveling on 301 northbound and one of Stepps Heavy transport trucks blew rocks and cracked my windshield upon contacting Stepps John Wells was told it was not there problem which was real unprofessional so I will be reporting on Stepps website thanks in advance really disappointed
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