This rating is based on customer reviews, inventory size, pricing, and service quality
In Tampa, FL, Imperial Towing Inc draws largely positive feedback: customers praise fast response times, on-time arrivals, professional drivers (Fernando, Amado, even the owner), clear communication, and fair pricing/cash offers for unwanted cars. Many report smooth tows and hassle-free vehicle buyouts. Complaints exist but are isolated: one unsafe driving report, a missed pickup with poor phone etiquette, and a disputed property pickup. Little detail on inventory or yard organization, so unclear there. Overall score: 92/100. A dependable option for quick help in Tampa, FL.
I just wanted to give a shout out to this company. They deserve 10 Stars Not 5. Very good communication, very reasonable prices, and very quick to actually show up, hook up the vehicle and get vehicle to required destination. The best towing company around. I will only be using them in the future. And I will be recommending them to everyone who I know who needs a tow!!!!!!!!!!!(
I’ve used Imperial several times now & they’re always reliable, they are my go to when I need a vehicle towed! The ladies in the office are awesome & the drivers are very good at what they do, highly recommend!
I was in inches away from totaling my car today when one of these idiots pulled right out in front of me on Broadway. HE WASNT EVEN LOOKING!!!!! You’re going to kill someone one day!!!! How about have respect for other people?
"Imperial Towing Inc. exceeded my expectations with their prompt and efficient service. When my car broke down unexpectedly, they were there in no time to rescue me. The tow truck arrived quickly, and the driver was both skilled and courteous. Throughout the entire process, they maintained clear communication and ensured a smooth experience from start to finish. I highly recommend Imperial Towing Inc. to anyone in need of reliable towing services. Thank you for your professionalism and timely assistance!"
I’ve used them twice in the past week and they are great! Best price I found after calling a couple places. Very friendly and professional. Highly recommended.
Hacer negocios con ustedes fue una gran experiencia, fueron puntuales, honestos y me dieron un precio justo por mi carro.
Muy amable el Sr de la grúa y en la oficina las señoritas.
Totalmente Recomendable.
Doing business with you was a great experience, you were punctual, honest and gave me a fair price for my car.
The man who drove the crane was very kind, the ladies also in the office.
Totally Recommended.ñ
If I could give zero stars I would. These people lied to me about coming to get my car wasting my time. Then hung up on me when I tried to get back in touch with them. Some of the worst service I've ever seen
I have been calling since yesterday, when one of your guys was dispatched to my property located in Ybor City to steal my truck that is broke down in the yard. I don't know what kind of scheme you have going but NEVER send your worker to break into the gate, and remove a vehicle that does not belong to you or anyone else but myself..Today.,I am enroute to make a formal police report regarding this incident and someone is going to be held responsible for grand theft TODAY! I need names and I need a call back asap. I called the police yesterday but no one came out. I will be making that report today.
We recently used Imperial Towing to get rid of two of our cars. We were very impressed with the entire process and would highly recommend them. They were professional, courteous, efficient, and fair. Drivers were very nice, on time, professional, and called before arriving. We were very impressed!
They where absolutely awesome!! They came rapidly and picked up the car at the estimated time they provided and where extremely responsive to my calls! I will definitely recommend them! Thank you so much for your help today!!
Amado was very helpful. He was prompt and communicated well. Excellent customer service and the best tow truck driver I’ve met thus far. I would recommend him to anyone.
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