This rating is based on customer reviews, inventory size, pricing, and service quality
Action Towing Inc of Tampa in Tampa, FL earns a strong 96/100 from the latest reviews. Overall sentiment is highly positive: drivers (Armando, Chris, Andy, Eddie, Jacob, Ryan, Laz, Jeff, Albert) are praised for professional, careful handling, clear communication, and helpful extras like rides and EV expertise. Response times are usually quick/on time, though a few report long waits via insurance dispatch and one complaint about phone etiquette. Pricing is viewed as fair. No clear info on parts inventory or yard organization. Customer service is the standout strength, with careful towing a close second.
What clients say about Action Towing Inc of Tampa in Tampa (FL)
Had the pleasure of having Armando come through and get my car opened after leaving them in the car. Great services and timing in responding. Very professional!
I cannot recommend Action Towing enough! When my electric vehicle wouldn't charge at a gas station, their driver, Armando went above and beyond to help. He patiently tried several different approaches to get my car connected to the charger and, even though we ultimately couldn't get it to take a charge, he helped me narrow down the potential issues and pointed me in the right direction for troubleshooting.
I was nervous about towing but impressed how carefully he handled my vehicle and they also gave me a ride back home. Their service was professional, ON TIME and incredibly helpful throughout this stressful situation!
LAZ, was the pickup person for my 2024 Jeep Grand Wagoneer and the car was not running, in a covered carport off-set to the road to load up on his flatbed. He worked at this vehicle to get it out of the long driveway on to his truck without damage or any problems at all. He really knows how to work that truck and the angles to get it on his flatbed. He is an asset to the company and a very nice and courteous guy representing said company.
Thank you for doing a great job!
LF
So thankful for Armando, I of course being so forgetful and rushing into work as an emt locked my keys in the car. Then had to leave my car at work in the lot with all my work stuff in it. I left it in the hands of Armando to the rescue to get my car unlocked thank god because I work nights and needed my jacket that night. He was kind and efficient and honest. Thank you for your service and saving me from being crazy and breaking my own window lol.
My car broke down on Sheldon ironically in their parking lot. The shop there said they were way busy so I called the no on the sign, got everything taken care of over the phone, left my key with the shop guys and took an uber home, got a text when the car go to Toyota.
Towed my car fast to the Toyota dealership without me even having to be there. Great service
I locked my keys in the trunk when I went to pick up my for sale signs ? I was soooo upset because it happened to me not so long ago, but I was really happy to see Chris show up, he helped me last time and he was quick and kind and got there way sooner than expected. I highly recommend their services. Thanks again! ?
Our car broke down and our insurance company contacted Action Towing to tow our car from our house to the dealership. Ed the driver came in on his day off to accommodate us because the company was so busy. He really took the time to load our car onto his truck and was very friendly during the car ride which made it less stressful for us. We really appreciate it getting done in a timely manner.
Tonight Jacob was our tower . He was efficient, kind and knowledgeable. His attitude was professional and positive. He was quick and polite and a dream to work with . I appreciate his service and he really helped me and my husband out tonight . If I could give him more stars I would !
Horrible experience. I had broke down in the middle of Gulf to bay and they were contracted through my auto insurance to tow me. I waited for over an hour before being pushed into a parking lot by clearwater road patrol with still no tow truck. I called and waited over 1 and a half more hours before the driver finally arrived. He had no gas can so I requested if he could take my vehicle to the gas station less than a block away. After adding gas my vehicle was fine and he hesitated to release MY vehicle at the station. He finally did and acted as if he did me a favor and requested a tip. I waited 3+ hours to be towed less than a block and to then be asked for a tip! Get more drivers or decline the job so people aren't left stranded for hours!
They were actually pretty amazing. I originally had them scheduled to come tow my car at like, 11am and I accidentally fell asleep. So I called back and they ended up coming back within a couple of hours. And the driver was SUPER nice. I was impressed.
Jeff the driver was very careful with loading and securing my 1000 pound bike, ensuring not to scuff or scratch it. Then he traveled approximately 80 miles to my house and was pleasant to talk with. The “reasonable price” that I selected had more to do with the limited towing distance that my insurance company provided than Action Towing’s service, which was excellent!
My car broke down unexpectedly, and these gentlemen were extremely professional from start to finish. They arrived within the hour, handled the tow efficiently, and delivered my vehicle to the dealership in time for the service department with no issues at all. Andy, thank you so much for all your help—I truly appreciate it.
Action Towing is the Best. They picked up the phone every time I called and were able to answer all my questions. Andy showed up on time (at 5:30 in the morning) and delivered a very professional service at a great Price!
Andy came out to assist and I would give him 10 stars if I could! Prompt, lovely disposition, and kind.
I called prior to Andy arriving and this misanthrope named Michael picked up. Michael was entirely condescending, rude, and even insulted me. I couldn’t finish a sentence without Michael talking over me. A person in an emergency doesn’t need to be treated that way. No human does.
This company needs more people like Andy!
Michael could use some training on phone etiquette and empathy.
I had an excellent experience with this towing company, particularly with Dennise Newman, the Store Manager. He demonstrated a high level of professionalism and proactiveness and was able to provide an immediate and effective solution to my situation. I highly recommend this company.
I had a great experience with Action Towing. From start to finish, the service was professional, fast, and stress-free. Armando, was dispatched for my road side service request and the he was outstanding — he was prompt, courteous, and kept me informed the entire time. He handled everything efficiently and made a frustrating situation so much easier. You can tell he truly cares about providing great customer service. I highly recommend Action Towing and especially Armando if you ever need towing services.
Eddie was fast!! And SOOOOO kind. Also riding in a tow truck was AWESOME!! Would definitely call them again on the future for any towing needs. This man skillfully grabbing my car out of a TIGHT parking lot. ?? again would recommend Especially EDDIE!! Thank you for rescuing me.
CHRIS, CHRIS, CHRIS! From the moment he arrived, quickly by the way, Chris made me feel comfortable. He was polite, knowledgeable, friendly, and professional. These days especially, employers need to value folks like Chris, 'cause there just aren't many of them around! I recommend Chris and Action Towing highly! Thanks, guys!
Listen… These guys were phenomenal… I had to leave my vehicle and come back to meet them and their timing was ON POINT! I called dispatch more than once and every time I called I spoke to a real person. They took care of everything. Armando was really helpful!! Highly recommended!
Chris was amazing! He came quicker than expected and easily the friendliest, most helpful service provider I’ve ever had. He did everything he could to jump my battery first before we ultimately had to replace in on the spot. He showed me and explained to me everything as he was doing it, so it was great to be in the loop. Top notch service!
My car could not start. Armando came and helped me. He did a great job.He was very friendly. And gave me a ride 35 minutes to my mechanic.He was very careful with my Camaro. And handled it like it was his own. I would recommend Action Towing to everyone I know. And it would be a plus if it was Armando making the tow.
Albert was the best! I had my 9 year old daughter with me and he gave us a ride back an hour away. He made us both feel very comfortable. And let my daughter use his iPad. Even stopped to let her use the bathroom at the gas station.
Very responsive service from Armando. He gave me a follow up call on the condition of the vehicle so that the service shop would be aware and prepared to address the issues. Very friendly and would highly recommend their services.
My Tesla ran out of battery and Action Towing came for our rescue. The truck driver is very nice and friendly and even helped me with my tires which is low in pressure. He handled my car professionally and carefully while loading and unloading. He let me and my wife ride in his tow truck. I would recommend their services to all my friends and family. Me and my wife are simply amazed by their service. Thank you ??
Chris was my roadside savior! He was AMAZING! Such a pleasure to meet and have as company while he helped with my battery. I'm overwhelmed with how amazing and kind hearted this man was. He had me laughing and engaged in great conversation from start to finish. I hope everyone gets to experience service from Chris at least once because it was a delight. Thank you again Chris for your help, humor and kindness.
Ryan from Action Towing was amazing! He came out quickly, was super helpful, and was able to jump start my car and confirm it was just the battery. Thanks to him, we didn’t need to tow the car, which saved us time and money. He made the whole experience easy and stress free—I couldn’t have asked for better service. Highly recommend Ryan and Action Towing!
Jacob is a life saver!!!! Awesome dude!! I am so grateful for him helping me and so kind!! He towed my car and got me home safe!! I will call this company again if I need them! He will took good care of me and car!! He’s awesome!
This morning, I was dropping my friend off at the Tampa airport. When I stopped to let him out, I received a red alert that my car was overheated. I called GEICO and in less than two minutes they connected me with the towing company. The towing company arrived in 45 minutes or less, and the process was extremely smooth, fast, professional, and very safe. The driver, Ryan, from Spring Hills, Florida, was extremely professional, polite, friendly, and, above all, gave me the peace of mind and security that all this chaos had caused me. On the way, I felt relieved and satisfied that the company had helped me when I needed it most.
I was in GREAT HANDS
Thank you so much for your support and assistance.
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