Target Recovery & Towing in
Tampa (FL)

Towed my vehicle incorrectly leaving flat spots on my tires. My vehicle now makes a sound that it never mad before. On top of that they told me it was 200$ flat cash only when I went back next day for my receipt it was only 196$ and they won’t give me my 4$. The guy was also very rude on the phone about why they towed my vehicle, and it took 30 minutes to get someone on the phone. Would not recommend this place ever !

What a dumpster fire of a place.. super sketchy and will screw you over and add random fees that’s make zero sense. I will 100% be reporting this company to the better business bureau.

The most unprofessional experience I have ever had, from “ Regina” who tried to scam me out of an extra 70 dollars when she could barely speak at 7 am while blatantly withholding the fact that if I waited until 8 to get my car I would not have to pay the extra fee. To “crystal” who hung up on me twice while I was just trying to get details about picking up my wrongly towed car, best of luck. She was really scared the second time she hung up on me for asking if it was a real recorded line. If you’re going to work for a scummy industry atleast be worth whatever they’re paying you for your services.

Extremely frightening and unprofessional experience. While downtown Tampa near the USF building, my friend and I had a very disturbing encounter with this towing company. My friend was inside the car while this company was attempting to take my car, moving it up and down on the lift teasing us so we could get out of the car and they can take it legally, the situation quickly escalated. The man that works for Target Tow NEVER got out to speak to any of us and acted in an aggressive and intimidating manner. Demanding the valet people $80 CASH to release the car! We felt unsafe and threatened. Their behavior was ruthless, unprofessional, and completely unacceptable. In my experience, they did not attempt to de-escalate the situation and instead made it much worse. This was one of the scariest encounters I’ve ever had with a towing service. I strongly caution others to be careful and aware when dealing with this company downtown.

I live in a high traffic area adjacent to a few businesses this company tows from. The drivers are reckless , run stop signs, and speed down residential streets. I have personally seen them nearly run over pedestrians multiple times because of their driving.

Unfortunate to have my vehicle towed which was my mistake. But the person I spoke to was professional and courteous. Pricing was alot better than I expected at 180 dollars compared to the 300 I was expecting. They were also fast too.

0/5 STARS! This company engages in what feels like predatory towing and I experienced it firsthand. I came to write my horror story just to see a lot of Tampa has already dealt with the same issues with this business! (RED FLAG!) It’s a shame when you tell someone that your car has been towed in downtown Tampa by Target Towing and they already know you have been illegally towed! I was directed by a parking attendant in a nearby 717 lot (4525) during an event in Ybor about where to park. I paid on the 717 app for a flat fee of $30 to park there for 20 hours and no sooner than I was in the events line, My car was already being towed from the timestamp I got on the receipt. Once getting out of the event after only being there about three hours, I come back and the car is gone. There’s no visible towing signs in the 717 parking lot (RED FLAG!) so we ended up calling 911 and they said your car is “probably” at target towing before even getting a description or a year making and model of my car. (RED FLAG!) Upon arriving at their dark sketchy lot, they forced my friend to leave the property (RED FLAG!) so I had to deal with them alone, and after that the tone completely changed. The shorter male employee who was speaking with me became aggressive and disrespectful. I was called out of my name and cursed at while simply trying to get information about my vehicle. The situation escalated so badly that my friend and I had called 911. And instead of helping calm things down, the deputy who walked over from where he was patrolling the other side of the street where they actually hold the cars (RED FLAG!) was rude and dismissive, asking us why we called the police when he’s standing right here…. Across the street on this dark shady road in the middle of the night in Ybor, no cop car in sight (RED FLAG!) This made the situation feel even more hostile and intimidating. All of this was unnecessary when people just show up cool, calm and collected to get their property back. This company is looking for a problem. Along with all the other shady business they do! From other reviews, they own a lot of other lots beside 4525 in downtown Tampa and another popular business in Ybor… BEWARE! Never go alone and always call law-enforcement! This was an extremely stressful and upsetting experience. No one should be treated this way. They need to be shut down from all the horror stories in their reviews over the years on all platforms!!! I would never recommend this company to anyone.

If I could give this place zero stars, I would. This is not a business, this is a scam. Firstly, they do not take credit cards or my mobile debit card, so I needed to walk to an atm to get cash and that did not work. I had to Uber back and get my debit card and then the office was closed at 3:30 pm on Saturday, when I had just been there that morning. Mind you, it is now raining and I call them, they basically say, the tow truck will be back anywhere within an hour. I ask if they can call me so I don’t have to stand around in the rain for an hour, and they said they don’t do that. What a mess.. I wasted my whole day off with this bs ubering back and forth. The only thing I will say, is the lady on the phone was nice.

We paid in the app at a parking lot for 2.5 hours. Came back in 1.5 hours and our car was towed! None of the phone numbers on the app or signs were answered and all of the voicemails were full. We had no idea how to get our car back! We ended up calling the police and waiting almost 2 hours for them to get to us. The policeman went to the tow lot to make sure they even had our car because we thought it may have been stolen. Man in the tow lot was rude and said we had to pay 180.00 to get our car and we would have to talk to the parking lot company to see if we could get a refund. No reasonable explanation as to why we were towed. We have not been able to reach parking lot company yet, but a complaint or complaints will definitely be filed with the city and BBB. Awful. Do not park at evolution parking lots.

This company had its employee tell my friend she can park safely in my apartments if it’s above the 5th floor and uncovered. Same guy towed the vehicle who said we can park it. Scammed they need to go jail for predatory.Front desk girl refused to identify herself or correct employees behavior

Be AWARE!!!The most unprofessional company I have ever dealt with in my life. My daughter’s car was towed erroneously while she was eating at a restaurant in the plaza. When she came out, her car was gone, and when she called, they gave her no explanation. I then called the office, and the woman who answered was extremely rude and even hung up on me. She kept insisting that my daughter had left her car in the parking lot to go to a bar (it’s a college town), which wouldn’t be an issue if it were true. However, my daughter was in the same parking lot having dinner with a few friends whose cars were never towed. The woman insisted so strongly that my daughter was at the bar that it almost sounded as if she had been watching her. Based on the way she spoke, it genuinely seemed like they prey on college students, knowing they are vulnerable.

Company illegally stakes out parking lots around town and towes cars even if legally in their own spots they pay for. Will purposefully have signs bent over or not properly displayed on properties they tow for. Good luck, this scummy dude also owns the Columbia restaurant in Ybor if you don't want to patronize any other of his businesses 🤷‍♀️

Charged me $675 for storage after taking my car from a visiting spot without notice. Lady who answered was rude and kept me on hold for 15 minutes.

Target Recovery is a business based on towing cars in minutes from very sketchy locations where the No parking sign is almost not visible. They have guys at these lots telling people they don't work for the lot but I fact they are there to call the towing trucks every time a car parks on the lot. When you call the company they are rude and threatening. When you arrive to pick up your car there is no office, no one there and you have to wait outside for the truck drivers to arrive and get your payment to recover the car. (Three of them arrived at one time) They yelled at us and tolo us how stupid we were leave our car at te lot. They even threaten to charge extra money on our debit car, because they only take debit card or cash payment. The charge $172!!! Beware of lots with the blue letter sign!

They ILLEGALLY towed my car! I was parked in the visitor parking i came back and they TOWED MY CAR! Reported them to the BBB!!!! We need to get these guys SHUT DOWN!

Predatory and Disrespectful – Beware! I parked at a friend’s apartment complex on Sunday around 4:15 PM to unload groceries — gone no more than 10 minutes. I came back down to find my car already towed. The signage was NOT clearly visible, and backing into the space (the correct way to park) should not be a violation. I called the company immediately and explained I had just gone upstairs and was in the restroom. They refused to bring the car back. I paid $30 for an Uber to get to the tow yard, where I was then stranded for over an hour and a half with no one answering the phone, in an unsafe area. Eventually, they charged me $220, were incredibly rude, and showed zero professionalism or care. This experience caused serious distress and financial strain — I couldn’t even finish buying groceries for my family. This business is shady and predatory. I’m reporting them to the Better Business Bureau, and others should think twice before trusting them or any community that uses them.

These guys are thieves. I was doing Uber Eats and I parked my car with hazard lights on in a parking spot where I could park for 20 min, I went and picked the order (no more than 8 min) just to find out that my car had been towed away from a legal zone, I had to pay for an uber ride plus whatever they asked as the payment to get my car back. Funny thing the police was there and did not do anything, they watched how my car was towed and did not move a muscle. I lost 2 days of work just because they wanted easy money and did not respect the rules . This is way too unfair and is ripping off people that are just trying to make a living. Since I’m a student I only have time to do uber eats so for some might seem like a small problem but for me mean losing great part of my earnings. Somebody needs to stop these guys and reimburse all of the unfairly towed cars.

Best towing experience!! If you park illegally and end up getting towed hope these guys are your tow company! Finding out at 10:30 pm my car had been towed stunk ~ totally my fault ~ but within 30 minutes of discovering I had my car back. Everyone was super nice, very helpful and prompt plus great communication about how long we could expect to wait and we didn't have to wait at all!

It’s not a coincidence this place has not a single decent review. Very unreasonable company not helpful with providing any details or communicating. We called and said we were there to pick up our car and they said “hang on someone will be there” when we asked how long till someone will arrive they said they “don’t know” which wasn’t helpful at all. We had to take a uber in the pouring rain and sit outside while they took their sweet time to arrive. This is the worst experience I’ve ever had with a towing company. You are not dealing with good people . This place needs to be shut down immediately. Not to mention the VEHICLE WAS DAMAGED. Again if you are dealing with this company beware and be ready to contact the police.

This towing company is the worst! They are scammers! We parked our car in a lot that had a very small towing sign regarding customer parking. We walked across the street to meet some friends for a little while before coming back to get a bite to eat. Within 15 minutes our car was towed. Two of the establishments in the parking lot claimed the tow company has spotters to watch where the drivers go. If the driver walks off the premise, the tow truck is there within minutes. When I called the tow company, the man would not give his name nor answer any questions. He actually hung up on me when I was voicing my opinion. The company will only take cash or debit. Lastly, h the company changed the price. This tow company and the employees are thieves!!!! They should be ashamed of their actions.

The worst company in Tampa Bay, very unprofessional, extremely disrespectful. Alex is the name of the guy who towed our car lied to us and said he was only dispatched And provided me with an address that was not accurate as to where my car was located. He got very nasty with us after we asked for details in regards to our car being towed. He also overcharged us for after our business while the business was open.

Horrible experience that deserves zero stars (not the required formality of one star that Google mandates to submit a review) and that warrants this situation being brought to the attention of management. My car was towed from an empty lot of store fronts that were all closed on Sunday, with no visible or well documented signs that said parking was not permitted. I got outside in time to find my car on the tow truck and repeatedly flagged the driver down to get his attention and called out to him. He did not stop and kept driving, until he finally stopped and parked his tow truck with my car on the back in the median of a busy intersection. I asked him if I could have my car back since I did catch it in time and he told me I had to pay $160 cash. As he opened his driver-side door, a stench of marijuana reeked out, and told me it would have been $80 had I stopped him sooner before he drove into the street, which I did, he just refused to actually stop. He was argumentative, unprofessional and started to give me ultimatums of when I needed to get him the cash or else he was going to leave. My friend went to the nearest ATM to get cash and while I was waiting, the tow truck driver kept threatening to leave and grew impatient and rude. I told him I would have the cash any minute now, and that it takes time to go down the street to another location with an ATM to get it. The driver then got out of his truck and verbally accosted me as I was waiting for my friend to return with the cash. He refused to pull his truck with my car on the back into a safe location and instead continued to argue with me in the middle of the busy street, which was extremely reckless and dangerous as there were cars driving by in both directions. He then tried to “cut deals” with me regarding my payment to his personal Venmo account not authorized by the business. The entire situation was absolutely appalling and action should be taken with this employee with the appropriate discipline.

I am a private Sprinter owner/driver. Working south Tampa last night the employee of this company below pulled a gun on me at an intersection and lost his mind becuase I told him he’s blocking parking lot entrance and his lights are off. He proceeds to follow me 2 blocks and yelling before he pulls out a gun and points it at me. To the owner of this company , you best fire this guy before you have major liability against your business. I have him on video.

Absolutely horrible customer service and damages to my car no posted towing sign ! Zero accountability SCAM! Person I spoke with on the phone hung up after I questioned why my car had been towed so the employee hung up on me ! VERY UNPROFESSIONAL Way of operating a business tire damaged and no claim option on the website.

Pray on innocent people This company is so crooked they towed my husband‘s truck at 10:59 PM when he parked in front of the store to run in less than two minutes was not blocking anybody plenty of spaces for people to park he’s right in the front. They don’t leave you any information you have to hunt down a phone number then the rude lady who answers the phone tells you they have up to an hour for them to bring your vehicle and it’s 250.00 then when the guy gets there, . He says if we pay cash it’s 180.. crooked as hell and I feel bad for the people who don’t have that money to be able to get their vehicles. They don’t even give you a five minute warning I could see if you left your vehicle park somewhere overnight blocking an entrance blocking traffic. No, they just want a quick dollar.

They towed my car because the driver was unable to see my parking sticker, then charged me half price to get my car back!! after they realized the sticker was in the vehicle! The manager Luis is rude tells me I should be happy he was helping me on a Saturday ! when I received my car back, there was damages and the manager, Louise fails to even address the situation or even address the damages saying that they didn't damage the car and refuses to provide insurance information. I had to have Hillsboro do an investigation just so I can provide it to my insurance company so they can proceed with suing them.

ABSOLUTELY SHADY, SCUMMY, ILLEGAL ACTIVITY-PRACTICING BUSINESS! Even though I was a customer of the place I was “illegally” parked at, they towed me 5 MINUTES AFTER CLOSING. They park and watch your car- this is predatory towing and an absolutely disgusting, immoral, ILLEGAL practice! Overcharged past Hillsborough county’s legal limits. Person on the phone was rude and condescending. Hung up on me after I asked about the situation then gaslit me, yelling “You hung up, I didn’t hang up” and “ I’m not going to sit here and waste my time on you!” Disgusting junkyard, full of other illegally towed cars, in a shady part of town. This miserable “business” is a an abomination and doesn’t deserve the title of a business, they feed off of people’s hard-earned money and time and needs to be SHUT DOWN.