This rating is based on customer reviews, inventory size, pricing, and service quality
Langston's Used Auto Parts in Tampa, FL draws polarized reviews: many praise helpful, professional staff (Brett, Josh, Alan, Valerie), quick pulls, good selection and referrals/install help; others cite high or unclear pricing (core charges, $50 minimum), strict return windows, check refunds, and occasional rudeness, with warranty outcomes varying. Inventory is often strong and staff can source parts elsewhere, but you can’t test parts on-site. Turnaround is usually fast, though one install faced long delays. Overall: 71/100. Mind the policies and prices.
It clearly says used auto parts. Keep that in mind before you go there I bought a steering wheel and it was making the same clicking sound that my old steering wheel was already making so I pretty much had to take it back and you have to take it back before those 30 days are up. Are they not gonna let you take it back?
I was told that it will be 2,200 for a transmission, $650 to start. I left 1,500 and dropped my car off a week before Christmas, called about my car a week later and was told the shop lift broke so it will be a delay. I called a week later and was told that I need to pay the whole amount before they can start yes 2 pies already, my car finally made it to the shop on new year's I know because my dr is right by the car repair place, need to say it took almost a month and a lot of lies to just start my car I will not call names but they will tell you anything to get your money.
Paid cash for a part yesterday. Returned it today and they couldn't give me cash back , so they had to write me a check..... they'll definitely except it. Just won't give it back. Not good for business
I came in to buy a transmission that they advertise as having in stock. As soon as I got ready to pay, I was told they would be a $200 core charge. Nowhere on the website did it say there would be a core charge for this. I go here often to get parts for my employer and I have never once had to pay a core Charge at a used auto parts place. Auto parts store sure but at a used parts place absolutely not. Very dishonest. I walked away.
Needed a transmission for a 2016 Tacoma. Called their number. The first agent who works remote was able to locate the part and direct me to Brett at the physical store. Brett was quick and great. He also lined me up with auto shop to do the work. Was able to get my truck in the very next day.
Overall experience was a . Go see Brett at Langstons and get your car back on the road.
They are very friendly & professional. Catered to my needs & very helpful. Thank you so much. Josh was the main man I dealt w/ but everybody else was friendly as well. I will definitely come back if I need anymore parts for my vehicle.
This is supposed to be a family owned business, my grandfather started this company, I have reached out for a possibility of a position within my families company, never even heard a word back. But when these people need to sell a piece of property they will hunt me down and contact me to get my signature to be able to sell and I get a piece of change out of it. My point in this is their not family oriented or even have a concern for family, distant or not. Still family!!;!!; my father is Kenneth Scott Langston
What a great experience I had getting a new passenger door and bumper cover for my 2009 Corolla.
They were so friendly, and helpful, they even walked out to my car to confirm the parts I needed. I ordered the parts on a Friday and by Tuesday they had arrived at the body shop for the work to start.
Josh recommended the body shop to me and that was also such a good experience. It’s Friday again, one week later and my car has a decent little facelift and I am very happy about the cost, time and labor!
Highly recommend!
The group of workers especially Alan were like walking into a movie scene in which everyone was doing their part and enjoying it with some good humor. Nelson (Sonnylove)Galarzap.s. my hat is off to the milestone of the Langston company.
100th year.
I stopped here to buy some rust free used truck beds. The guy started off by telling me "we are not some 300$ truck bed type of yard" pretty weird of him to judge us... I had 16,000$ in a bankers bag and a empty 38ft trailer I was looking to fill... guess I'll take my money elsewhere... also had a pretty poor selection according to the counter guy even tho carpart.com brought me there because I CAN SEE THEIR INVENTORY ONLINE!!!!
Needless to say we won't be returning on our next trip we will shop from other yards
Sold me a alternator that I didn't want that cost $20 more. Lasted 12 hours. My fault for not returning it. My mechanic turned it in for a core. Also my fault for letting them talk me into it. $50 for 130 amp, $65 for 95 amp. Make it make sense. Wanted 130 for $50. NOPE 95 for $65. Friendly people
Drove 1.30 minutes to pick part for my truck they had it A little harness which was $20 brand new at O’Reillys everybody was cool except for the one guy that explained to me that I didn’t see anywhere $50 minimum which is ridiculous for you pull it corporate there now I’ve been going there since 83 on and off never again
A little pricey but they have things other yards dont have and a very large inventory. They stand behind their parts with a better warranty then most yards. They've aslo been in business here in Tampa since 1925.
When buying parts tires or anything from them make sure you return in 15 days they will charge you a restocking fee. And the staff specifically one of the white guys very nasty with words over a supposedly $3000 gas pump that’s red that’s inside of there establishment. How he approach the situation was uncalled for! I spent $750 with them in 30 minutes they gave me an alternator with a strip bolt twice and they sold me tires and rims which were good but I sold my car. I wanted the money back I didn’t even use the wheels I just put them on and took them off . At that point I even care I just know my money better spent somewhere else very nasty about the entire situation so I decided to keep the lug nuts that they had purchased they want to charge me 150 extra dollars they cancel my transaction that they issued originally the materialistic at its finest ! The refund was part of the issue so just if you have business only you better think about it by going to another credible business then not really worth it. I will definitely make it my last resort. They higher in price anyways
They might be in business for a long time but that don’t mean they are the best in the business. One star only because it’s a clean place otherwise Save your money and go elsewhere. I was just in to purchase a trim molding piece online brand new $80. They wanted to charge me $150 power steering pump is $150 brand new they wanted $125 when everyone else is selling them for $70-$80 used… Didn’t even bother to haggle with me a little.
P.S change your answer machine nobody got time to listen to a whole life long story before reaching someone. It’s a junk yard not a collection agency
Jason, the supposed owner, was very rude and unprofessional towards me.
I have been shopping with Langstons for over 20 years.
I called about a door glass.
Jason informed Morris that he was the 2nd choice.
Because I had some person break my door glass.
I was willing to have a new one ordered.
But I guess being disrespected over is common business practice with Jason.
I will never shop or refer anyone to Langstons ever.
I am also in the Auto Part Business .
This is a very sad situation.
I was under the impression that American run businesses strive to have loyal customers.
You blew this out of the park, Jason.
I will refer all of my business elsewhere.
Have been a customer for years, small parts, hard to find oem parts. Full engine installation. Morris is great and knows his parts. JD runs a clean and inviting business.
Day 1: We ordered 2 parts from this merchant, and discussed shipment so I could receive the next day. Payment sent. Tracking info awaited by email. Day 2: no tracking info sent. Call back for updates: Shockingly I'm told they were "busy" and items not shipped. Even then they said there's nobody to take them to the post office. I offered to pay extra for the items to be shipped, so I can receive next day. To please me, the shipping label is created but the items are not shipped. Day 4: no items received, call back and I'm given a tracking number, which when looked up, only has a "label created" as the info. I send an email to ask what's going on. In response.....Day 5: items finally taken to for shipping at the UPS store. Day 6: items received at the end of the day, items I was supposed to receive on Day 2. Imagine my credibility in the eyes of the car owner, the insurance company and the car rental company!!
Jason and his team did a great job! The Courageous men's group from Grace Family Church held a large conference last weekend and Langston's provided a car for the men to smash. The driver was very courteous and helped place the vehicle exactly where we needed it. They also were very prompt to come back and get the car to help us avoid any safety issues.
Big thank you to Langston's for helping make our event a great one.
Yay, for this place! My husband and I worked with Shawn, & he was amazing. He even carried the part to my car to help me. He was very professional & polite. I've been to used part places, & sometimes I'll get a different price than I did on the phone when I got there. So you can stand by the price they give you on the phone. The establishment was very neat & organized! I would definitely recommend this place.
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