Went to grab brakes for our vehicle. Was greeted and taken care of by Dyesha. The parts were good but the service was incredible. I told Dyesha that since the service was so good I won’t be able to go anywhere else to get my parts!!! Don’t hesitate to stop in and get what you need to keep or get your vehicle in top shape at great prices!
Was visiting from out of town and needed a specific coolant for my car. Called and spoke to Dyesha. She found what I needed and told me she’d pull it aside for us. When we pulled in she was ready, gave us some shop towels and a paper funnel. Easy, friendly and peace of mind I needed. Thank you!!!
NAPA SMH EVERYTIME 🤦 I go there they never have what I need so now I know what NAPA stands for No Auto Parts Available for my lawnmower like who don't have lawnmower blades....
I called ahead to verify that they had a part available for my truck. Without even having to ask, the gentleman on the phone asked me if I'd like him to put it aside with my name on it. I arrived shortly thereafter and everything was ready to go. So nice not to have to stand there while someone cross references a dozen different options on a computer screen before you can buy sosomething and be on your way!
Walked in to an empty store on a Tuesday afternoon with no other customers on the floor, both reps made no eye contact or acknowledged me for while until I asked for help and they asked me to wait. Other staff were not wearing masks. This will be my first and last visit to a NAPA.
Good customer service! My complaint is management gave the employee a hacksaw (20min wait) to cut exhaust pipe with, when there is a shelf full of DeWalt power tools in the store!
Over heard 2 employees sharing their inaccurate views of slavery. Heavy anti black overtones. Not the place for them to share their misguided racial fears. Person who waited on me was great.
Great place good employees rather buy parts from here than anywhere else if they don't have it they usually get it in that day or the day after highly recommend
This parts store has quality employees and they know cars. I like the Napa on line deals you can get extra discounts and pick up in store they've always had my orders ready. A step above the others.
Fablous part store. Huge on site inventory. Staff is super helpful and always willing to go the extra step. Misheard car make once (only happened to me once in all the years I have been going here). They took the opened parts back and upgraded all the parts to premium free of charge and gave me a couple napa hats to boot. They clearly care about their customers and are willing to show it.
I purchased spark plug wires a long time ago specifically because they were life time warrantied. Well without a receipt the warranty is no good .
The brand name of the wires, "BELDEN" is printed right on the wire. This is not the same as it use to be. They still have the same brand, SAME part number, but not the same warranty.
I do not recommend this or ANY NAPA store.
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