Ferra's Automotive Services in
Pittsburgh (PA)

Failed my inspection and they told they could reinspect it within 10 days and only if they fixed the problems. Took it to another place and was told they have 30 days for them to reinspect it since I already paid for the inspection

First time ever needing a tow - Ferra’s was the quickest and cheapest service, which was so relieving for two people under stress! JJ helped calm us during our ride to the mechanic from where we ended up and made us laugh - appreciate the customer care shown and how smooth the process went. Any towing needs will be gone through Ferra’s now!

The most expensive tow Ive ever had in my life , my car has been there for 45 minutes and the price is already $450+ thats a shame !!! its holiday season & their should be a set price

predatory towing prices edit: it appears that you dont even know what predatory towing actually means. this actually includes the illegal overcharging of nonconsensual towing.

Great service!! My granddaughter, Natalia, took her car for inspection, they were great and it was nice that they are located by her job! Brian was very helpful!!

They took my engine apart which I asked them to do in order to diagnose it. Once they told me the engine was shot, i told them to stop working on it. They threw my engine in pieces into the back or my car, and pieces are literally all over the seats. Interior scuffed, marks everywhere. We called, and they don't care and hung up on us. $1,000 for them to throw an entire engine on my nice leather seats. I wouldn't take my bicycle to these clowns. This is all after the owner threatened us and yelled at us that we didn't pay the invoice. We DID pay the invoice. We had to show him the transaction from our bank, and he got his accountant on the phone to verify we did pay several days earlier. Not a single apology or anything. He just hung up. What a poor businessperson. Pretty much everything he said in his reply is false. It's pathetic.

Took a long time, fought with insurance over rates, threw my stuff in my car all over while fixing (including expensive speakers), claimed they washed my car but it was filthy when I picked it up (looked like gravel dust), and locked me in the parking lot when I picked up my car. Full of busters, will not return.

A wheel broke off of my trailer on the highway. Sam was able to help arrange a tow, and Josh the tow truck driver was able to secure a single axle 4x8 trailer with one wheel to the flatbed and get it to the repair shop we found. Excellent service and expertise.

We were stuck on the side of the road and we called so we can get someone to come out and help. Someone came and tried didn’t actually help us with anything besides tried to then charged us. Then another company came out after and got us off the road quickly.

I am 72 driving since I could and it is my belief that having a good place and a safe place to take your car is almost as important as having life insurance! Ferra’s Automobile Services is that to me. I have used their service twice as we attempt to restore my mother’s 1999 Chrysler Sebring Jxi Convertible. Most likely I will be returning for some body work. Thourough, knowledgeable, get it done, timely, courteous they work as a team and they feel like family. Cost is equal to Service! Brian thank you and your team, I am grateful!

Josh was absolutely awesome in helping me tow my car!!! He even saved me a good chunk of money with is master towing skills! Super friendly and professional. AAA and THREE other companies couldn’t tow it since it was in a narrow spot but Ferra’s had no problems at all. I’m going to recommend Ferra’s to everyone from now on and they’re my first choice for towing! Thanks guys you rock!

I am now relaxing and enjoying my vacation with family, and it is all due to Ferra’s Automotive. Our van broke down on the PA Turnpike as we traveled from Ohio. They came towed us to their garage. It was Friday and we were heading to meet family at the Jersey shore. They were able to look at the van and replace the part it needed and get us on our way! They were professional, responsible, friendly, and kind. I do not want my van to break down again, but if it does anywhere near Pittsburgh. They are my go to call!

We stopped in Ferra's as a emergency. Our tire was loosing air... And as our 2019 Echo Sport Ford, doesn't have a spare. They were very professional and prompt in helping us. They even offered us some cake... I was very pleased with the way we were getting our serviced. Would recommend them to all. Very nice, genuinely concerned about our satisfaction 😊

Very helpful. Took a look at my car when people at Jiffy Lube had me worried I had an expensive fix ahead of me. Brian kept my mind at ease and after they looked at it and reassured me nothing was wrong did my oil change and had me road ready.

My third year of coming to Ferras. First year was for body work; the way in which I was treated on that occasion led me to return for my first inspection and oil change. Repeated the inspection visit a year later with the same positive result. Most recently I came to Ferras for my third visit and the results were the same. Everyone there is friendly and treats you like a valued friend. From the front desk to the inner office it was a stress-free experience. I can't recommend Ferras highly enough. I don't often respond to surveys but in this instant I had to get on board and be perfectly honest💥💥💥💥💥

Eric and Todd were absolutely phenomenal to work with and very professional! After having my car break down, I called around to a few tow services. One being a well known agency in the area, they wanted $250 just to tow it 5 miles. Ferra’s came in substantially less. The drivers were professional and the service was quick. We barely waited 30 minutes. I would trust them to tow my stuff anytime and while I hope to not need them, I know I’ll be calling again if I do.

OMG! What an experience especially with Auto repairs! They provided excellent service. I busted my 2 tires around Shaler plaza. They towed my car within10-15 minutes after calling. Brian gave me the quote within 24 hours. Which was very apt for 4 tires. The car was also ready to pick up within those 24 hrs.I don’t know how much time it usually takes but from many years of my experience with car auto repair professionals , I never got my car back so soon. Others actually gave me the quote after 1 week and thn they take weeks to get some parts or something else. But here it was totally different scenario. I’m so happy my friend referred me to them. Excellent job! Keep it up!😊 Totally worth it guys( worth the time n money) very professional and honest!!⭐️ ⭐️⭐️ ⭐️⭐️

Time and money well spent. I emailed the shop and received an immediate response and then Brian called and I schedule my 1960 comet for a fuel pump and basic services with an inspection. Completed sooner than expected and for half of what I budgeted. They took the time to thoroughly inspect this car, adjusted breaks, oil, filter, lube, one light bulb and managed to repair my fuel pump vice replacing keeping my car near 100 percent original equipment. Thanks.

You better hope they don't get called for an "emergency tow" if your vehicle is involved in an accident. $720 for a 4 mile tow and 17 hours of storage. Legal robbery I guess. Edited to add: about the complexity of this tow - it was a small sedan that was drivable and had only headlight assembly damage and dents/scratches to a quarter panel and bumper. The time was around 8pm.

Very picky about car places and I've been going to Ferra's for years. Whether it's an emergency or routine maintenance, they take care of things thoroughly and efficiently every time without ever overcharging. Brian in service is amazing!

It was absolutely the best towing experience I’ve ever experienced in my life if there is such a thing. The gentleman, by the name of John, was courteous, friendly, willing to do anything that I asked him to do or needed him to do. Not only did he toe me to the dealership I wanted to go to, but he had me sitting in the truck with the heat on in this cold weather and asked me if I needed anything and it was just 100% perfect. I’m from the cranberry Township area, And I wasn’t sure if I had a ride home, And this gentleman offered to ride me home all the way from Etna, Pa. Fortunately, I was able to find a way home with a Rent-A-Car using his advice. I would recommend Ferra’s 1000% to anyone who is looking for a professional, honest garage or towing company.

My Mazda 3's serpentine belt was catching on my tensioner pulley, which led to the serpentine belt snapping. I had the car towed to another repair shop prior to Ferra's, where I was quoted $800. I am by no means a mechanic, but I knew that price was more than a bit inflated. I had the car brought to Ferra's, where the same repair cost me less than half as much as the original bid. Brian, the service advisor, was very friendly an helpful, and so was Bruce, the technician assigned to repair my car. Brian was very communicative and Bruce went the extra mile to show me some additional repairs that I should really start thinking about. I really value honesty and professionalism, and in both of those categories, Ferra's is a 5-star business. I will be using their services regularly from now on. Thanks guys!

Our van broke down on the turnpike. Mac was awesome. Got the van right on the tow truck and had me back home in no time and the van off the truck and in the driveway. They were great.

Helped a lot with time, came in below the rough estimate given, and in my case he was able to do the repair by himself and lifted the entire dry van door, which most repairers would get two extra people and bill you for it.

Ferra's get 5 stars from me! 👷🏼‍♂️ Quick service, repairs done thoroughly and properly, professional automotive staff. After they replaced the fuel pump, instead of towing my truck to the dealership to have the command module reprogrammed and then having to charge me for a tow as well, they explained to me exactly what needed done, what it would cost, and recommended a dealership for me. 💯 Ferra's provides great service a a reasonable labor rate. And they use OEM instead of aftermarket junk. Its worth the extra money for OEM; Ferra's guarantees their work too. I know I can confidently take my truck there for repairs. 👍

On January 5th 2021, I was heading to the VA Hospital to take my dad for surgery. After being pushed off the road into a sidewalk by another vehicle, I busted both passenger side tires. I was stranded in the rain at 6 am, completely dark. After finding a ride for my dad, I located Ferra's through Google reviews! One call and the driver arrived quickly. They had me back on the road and I was able to be at the hospital before my dad got out of surgery. The kindness of the owner, the driver and staff was incredible. I can't thank them enough. Great work all!

I cannot recommend this place enough!! I was stranded driving through PA a few weeks ago and the people at Ferra's were so wonderful. The tow service was super quick, and their services were incredibly reasonably priced. They got my car back to me as soon as possible since I was from out of town, and the whole time they took care of me! Seriously, this crew saved the day when I broke down. They made sure I had a place to stay and literally picked me up and brought me to the shop. I could not have had a better experience. Thank you so, so much guys. I was alone and stressed, and you didn't take advantage of a stressed out young woman away from home (which could have easily happened). Shout out to Ricky (I believe) for being a great tow driver and nice person! You guys are seriously the best. Service above and beyond what's expected. Thank you again!!