This rating is based on customer reviews, inventory size, pricing, and service quality
Yamoto Automotive Repair & Towing in Pittsburgh, PA earns a strongly positive consensus (93/100). Reviewers praise professional, honest staff, a clean shop, fair pricing, and quick, reliable repairs—from brakes to suspensions and inspections—with clear explanations and on‑time delivery. Customer service is often called courteous and dependable. Common complaints are rare but cite missed calls and slow follow‑ups, hinting at wait‑time/communication gaps. Little to no data on inventory variety, yard organization, or ease of finding parts; this is primarily a repair/towing operation.
Address:
2101 Saw Mill Run Blvd, Pittsburgh, PA, United States
Thank you guys for your repair! I had a rusted CV axle to be removed and the axle stuck in the bracket. they helped to extract it and this is not an easy part on old cars. All was done fast and nice! thanks Musa and your team!
Sam
Available services... Engine , suspension repairs,light Body works, minor electricals and immediate vehicle state inspections. Best works no appointment required,just drive in
The owner is patient and passionate about his work. I have had a great experience with getting my vehicle title, inspection etc. I will continue utilizing Yamoto for my vehicle needs.
Owner is a kind dude who gave me a solid deal on several repairs that my car needed. He also completed the work when I asked him to. I'll probably be going here from now on.
Yamoto is a very professional and reliable auto service. They have saved me time and money with quality service, auto repairs and maintenance. As a single mom with multiple cars to maintain, I have peace of mind knowing I can depend on auto maintenance and repairs by knowledgeable, trustworthy professionals.
They have repaired and serviced our newer cars and SUVs like Kia and Jeeps to our used cars and SUVs like Mercedes and BMW.
Yamoto not only saved me time and money, they freed me from the hassle and outrageous costs of going to a dealership while providing me with a better quality and overall experience!
I highly recommend them for all of your vehicle needs.
Musa has worked on numerous cars of mine and is very knowledgeable. The service is always professional and he even goes so far as trying to explain cars and the importance of maintenance to me ?. Always courteous as well and would recommend.
On Thursday, February 11th, 2021 my husband dropped his car off to Musa. My husband was given his name as a recommended mechanic to take a look at his car. My husband had been calling the number given on the business card that Musa had given to him a week prior to dropping the car off. There was no answer for a whole week. When my husband gave up Musa called him back and said “bring the car and I can take a look at it on Saturday, February 13th, 2021and I will call you”.
On Saturday, my husband started calling when he didn’t hear from him, because he needed the car for work on Monday. Again, there was no answer, I called from my phone no answer, called from 2 different numbers and still no answer. We went to the garage to see if we could see the car and just take it, but we couldn’t see it. We called on Sunday, February 14th, 2021 and still no answer, again calling from different numbers. I drove to the garage the same day and by chance noticed my husbands car. We picked it up and left. My husband only received a call from Musa today when he realized the car was no longer there.
This service is unacceptable, you don’t take someone’s car saying you will look at it and do not honor it. The lack of integrity and customer service as a business is mind blowing. We do not even know if he even looked at the car. We will be picking up the key and will never do business there ever again and will never recommend anyone to go there either, especially as a new customer. First impressions matter and this business was an EPIC FAIL.
Update to your response on Tuesday, February 16th, 2021.
The fact that you will lie to save face is an embarrassment, he did not miss two appointments, you offered to check it for free, and if there were so many issues why didn’t you call like you said you would? When you called on Monday, you were very apologetic and now you have the audacity to lie. Just make sure you have the key ready for us to pick up.
Happy Sunday Dr. James, I am delighted to inform you that my car runs perfect sir since lastly you told me to add antifreeze after your repair. Thank you very much for helping me Doctor of cars sir. Remain blessed. George
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