What clients say about Mansfield Auto Parts in Detroit (MI)
I recently had the pleasure of working with a local business that went above and beyond to help me get the car parts I needed, and I can honestly say the experience was outstanding from start to finish. Finding quality parts at a fair price can be stressful, but they made the entire process incredibly easy, affordable, and hassle‑free.
From the moment I reached out, their customer service stood out. They took the time to understand exactly what I needed, asked the right questions, and made sure every detail was correct. Instead of just pointing me toward whatever was on the shelf, they actually searched around and tracked down the best price in town—something you don’t see very often anymore.
What impressed me most was their dedication to making sure I got the right part at the right price. They compared options, checked availability, and kept me updated the whole way through. Not only did they save me money, but they also saved me a ton of time. Their honesty and transparency gave me complete confidence in my purchase.
When the parts arrived, everything was exactly as described—high quality, well‑packaged, and ready to install. It’s clear they take pride in their work and genuinely care about their customers. Businesses like this are rare, and it’s refreshing to see such integrity and professionalism in a world where good service can be hard to find.
I highly recommend them to anyone looking for car parts or automotive help. Whether you know exactly what you need or have no idea where to start, this team will take care of you and make sure you walk away with the best deal possible. I’m grateful for their help and will absolutely be returning for any future car needs.
Five stars all the way! ⭐⭐⭐⭐⭐
Excellent customer service and the staff is very knowledgeable in their field.
Went above and beyond to t me what I needed for my 09 Jeep Cherokee.
Best prices around town and they treat you like you are apart of the fam!!
Tell them JoeMarty sent you and ask for Eddie he will get you together.
Great staff Great people Great Prices
Been my go to store for over 10 years I’ve been dealing with Mike and his boys. They always get me together with the best prices and always got what you need in stock or ready for order. My people forever over here.
I have nothing but good things to say about each and every person that works at this establishment.
Everyone here is so helpful and informative every time I visit.
Very friendly staff and great prices. Thank you kindly. :)
This is the best auto part store to go to. They are so reasonable & if they don't have the part. Check back later. I have brought batteries & etc… very satisfied. I appreciate them so much.
I’ve been dealing with this store for over 3 years now. I work as a part time mechanic and a friend of mine introduced me to them back in April of 2022 praising their unbeatable prices and high quality parts. They’ve been treating me like family ever since I’ve met them, I live all the way in Ypsilanti and I swear I drive over to them for the smallest thing sometimes just to show them business. Always fast and helpful service and great staff. Love my brothers at Mansfield.
I went to mansfield needing two things. I had one young man help me right away in what he could help me with. When i mentioned i needed wiper blades, he and another young man came out to see the car and what type it was etc. i was shocked after finding second item w polite mans help who worked there, as the other man was working on changing my wipers. I would have struggled to change them myself the employees were very nice. Quick service and above and beyond assistance that i didnt expect. As i was getting back in my car i thought they deserved a shout out for being so helpful and kind.
Came here today for brakes rotors sway bar links struts and axles for my 2016 dodge charger. They gave me the best price anyone else in the city was offering. The service was amazing and they treat every single person that walks in there like they are family. Everyone feels like the shop is their shop they make you feel welcomed and taken care of. I will be back and will recommend my friends and family to them as well. Thank you Mansfield!
Number 1 rated auto parts store in the Detroit. Always willing to go above and beyond for their customers and provide the best customer service. Thank you for being the #1 auto parts store in detroit for the last 30 years.
Recently, my wife and I encountered a significant issue with a local auto repair shop. We ordered brake and rotor replacements for our Toyota Camry, which was unfortunately out of stock. Despite the inconvenience, we proceeded with the order and received the parts in-store. However, upon installation, we discovered that the shop had provided us with incorrect parts for all of our brakes. Furthermore, one of the rotors was a used rotor packaged as a new one.
To our dismay, the shop charged us for a new rotor that was, in fact, a used one. They were unable to provide an alternative rotor in stock and refused to offer any apologies or compensation for the error.
We requested a discount for the incorrect parts, but the owner and manager informed us that we had no choice but to either keep the incorrect parts or return them in their entirety.
We were deeply disappointed by the lack of accountability and the lack of apology from the shop. As a result, we have decided to discontinue using their services and will no longer recommend them to others. This experience has left us with a lasting negative impression and we urge others to exercise caution when considering this local business.
Myself and my lady ordered Brakes and Rotors for a Toyota Camry which was out of stock. No problem we ordered them in. Once picked up and took them home they gave us the wrong parts for all of the brakes. Then on top of that 1 of the rotors was a used rotor packaged as a new rotor. So they charged us for a new rotor but it was a used one. They didn’t have another in stock to exchange. No apologies or anything for giving us the wrong parts from the start and ON TOP OF THAT they gave us a used Rotor packaged as a new one. We asked for a discount and the Owner / Manager said we can’t do that so either keep it or return it fully. Who does business like this? So we was forced to keep the used Rotor but they charged us full price and no sympathy to apologies to me and my lady. We will no longer give our business to this local business. DO NOT SHOP HERE they will rip you off.
I’ve been calling around for parts for my car all day long and I kept getting quoted between $350-500 dollars. I called them they gave me a price of $220 for everything and I’m just now leaving their store with all my parts. Easy service great experience and great prices. Thanks again!
Prices are unbeatable been coming here for over 10 years. Needed a battery on a Sunday and they were open got me in and out within 2 min. Best prices and quick service thank you mansfield.
•This place is a joke - I was there yesterday afternoon/evening and the dude w/ the glasses(as soon as you walk in he’s right there in the middle of the counter)was a complete clown(rude, unprofessional, you name it, etc)and I’ll never suggest that anyone should ever do business with them at all to be completely honest💯👎🏽’…
The best place I ever been to great customer service they were some life savors the only ones with my parts this place really needs to stick around forever
I highly recommend Mansfield Auto Parts! I recently purchased brakes and rotors all around, and they beat every local auto parts shop by a huge margin both in price and quality. I also grabbed 5W-30 Mobil 1 oil and a filter, and again, the price couldn’t be matched. The parts are top-notch, and the service was amazing. Ask for Hass he’ll take care of you. If they don’t have the part you need, no worries they can order it and have it delivered the same day. You really can’t beat that kind of service. Plus, if you’re not sure what the issue is, they have a mechanic on-site 24/7 to diagnose your vehicle. These guys are the real deal!
Excellent service and fast assistance! The staff are professional and very helpful. They provided me with all the parts I needed, with high quality and reasonable prices. A great experience and I highly recommend visiting them without hesitation!
Went into Mansfield on a Saturday told them I needed a tune up but not looking to break the bank. Hass hooked me up with everything i needed and gave me a good bundle discount. Also no wait time everything was in stock and ready for me on the table!
Ay listen up if you looking to get hooked up on parts for a great price theres no better place to go they get you in and out instantly and if they dont have the parts they’ll try to help you out to get you back on the road. I recommend this place to all my friends. Also ask for hadi he takes care of you on JAD
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