This rating is based on customer reviews, inventory size, pricing, and service quality
In Detroit, MI, Joey's Towing & Recovery shows a positive yet polarized trend: many praise fast response, fair rates, and highly professional drivers (Chris is cited often), while a notable minority report rude or inconsistent office conduct, aggressive driving/blocked intersections, and steep storage/administrative fee disputes with tricky payment hours. Pricing is viewed as fair by many but disputed by others; wait times are typically short; customer service ranges from excellent to frustrating. Best for quick roadside/heavy-duty recoveries; most complaints involve impounds and billing. Overall: 78/100.
Joey the owner must have been having a bad day, he was a complete jerk, event called back to apologize, but than later in the day was a jerk again. No way to do business
Who ever is driving truck 61 northbound on 75 just south of 275 has no business behind the wheel
Speeding, tailgating, swerving in and out of lanes, cutting people off, all while towing a semi. This company is reckless I wouldn't trust my equipment with them
This is the absolute best towing company ever!!! AAA stranded us for over two hours then called and said it’ll be another 90 min. I called joeys towing and they were there immediately!!!! If I could give 100 stars I would. Thank you all!
10 out 10 recommend these guys when I need help and truck died in an intersection i called 8 different tow companies these gentleman are the only one that came and helped out and for a very fair price if I am ever in detroit again and my truck breaks these are the guys I am calling thank you. Customer for life
Had a rig go down and needed a tow, fastest response very well priced and the fella that towed the rig did a phenomenal job! Will definitely call if needed again (hopefully not anytime soon)
Chris did an awesome job hooking up my truck and getting me back to the shop safely! He even ran me through the process is the tow. He’s very knowledgeable and professional! Thanks again, Chris, for saving me
C.R
Just got a tow from Chris, in unit #67. Got me hooked up and out of a jam, in spectacular fashion. Professional, courteous, and great service. I would definitely recommend
Had my food truck breakdown the night before a big art festival had Joey‘s towing me kris took my truck to the festival and I had Ian pick it up and take it to my mechanic. Both of these guys were great to deal with definitely would do business with them again.
Super happy with this company, I got towed by Chris unit 67. I got stuck in Detroit, was supposed to be a 40min wait and he was there in 15 minutes. Definitely a life saver.
Chris at joeys towing was exceptional! Towed my tractor trailer in a safe manner and was a great driver to deal with. Couldn’t have asked for a better driver to pick my truck up when I was in a pinch. Definitely ask for Chris if you need a tow!
I am beyond impressed with this company and service! Especially with Chris! My semi was flipped on its side and Chris got it upright in the most calm and gentle manner I have ever seen! He was very professional and helpful. My truck suffered less damage because of his work!! Cannot say enough good things about his service and capabilities! Highly recommend!!
Just got towed by Joey towing! The driver Chris unit 67 was awesome! Truck was clean, he was very professional, nor did I have to wait long for his arrival! Great company, Keep up the good work Chris!
Towed by Chris unit 67. Great guy! Works hard, had my truck hooked up in less then 20 mins and on the road. I recommend this company highly. Ask for Chris Attard
Great tow experience. Showed up promptly, hooked up the truck swiftly. Chris introduced himself as the tow man, he was polite and professional. The drive was safe, and the conversation was fun. Definitely recommend if needing a tow .
Unit 67, Chris was awesome. Very prompt and professional. Ride back was in a clean new smelling truck. Chris was cool to talk to and I was surprised how helpful he was. Not your usual tow experience to be honest.
I’ve been towed by Joey’s a few different times being in the trash industry, Chris in truck 67 KW 990 was a great guy to meet, very informational, safe, aware & attentive. Stay safe Chris, thank you for the rescue..
My company is Triple Diamond out of Erie,Mich.This company does outstanding work and great customer service.I will never forget the help they gave me when my truck needed towed from Mich to central Illinois. My truck blew up in Illinois and they took my driver another truck and brought the bad one back on a Saturday. They are always polite and prompt . Thank you all that work there.
Known Joey since he started out, good, hard worker, good man. You don't build a business like he has by being unfair or uncaring in a bad situation. Reputation is everything. Great company, makes me work harder to build my Towing company on the principles that Joey has.
This place, these guys are truly top knotch, and I'm glad the company I work for does business with them. Are towing services are contacted and contacted through a 3rd party company. Still we keep a record of good, reputable companies that we can personally request. We have officially added Joey's to our list. My driver was a young man named Lee. He was a class act. He provided not only excellent customer service, but Lee also had an amazing understanding, knowledge and insight on what he was doing, and also taught me things in the process. This was an awesome experience, and I can't say enough great things about the company. Thanks again to Lee and to Joey's!!!!!
We are so glad we found Joey's when we needed a cross-border tow. They got us on the schedule and the truck arrived when promised. Our motorhome was towed safely back to Ontario where the driver made sure we had it parked before leaving. Price was reasonable for the heavy-duty tow. Would definitely call again.
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