This rating is based on customer reviews, inventory size, pricing, and service quality
Recent feedback on Expert Junk Car Buyers in Detroit, MI is mixed: speedy arrivals and polite drivers earn praise, and a few sellers say they were paid as agreed, but multiple reviews cite quotes reduced on pickup, poor callbacks, and rude phone service. Strengths: fast response, straightforward towing. Weak spots: pricing transparency, communication. Staff professionalism varies. Wait times are generally short. Reviews don’t address inventory, yard organization, or part-finding. Overall: 70/100, with an inconsistent experience.
Expert Junk Car Buyers provides junk car buying services to the Detroit Metro Area.
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Sunday
Open 24 hours
What clients say about Expert Junk Car Buyers in Detroit (MI)
Expert at showing up and making up reasons to not pay the quotes amount. Goodbye, thanks for wasting my time, and bear in mind before the owner responds all the cats, mufflers, tires, and original equipment was there, so it’s just a con. (Edit: very next google result showed up in 25 minutes and paid full amount this guy originally quoted no questions asked, so shop around)
They will not hand you what they quote when they get here. Took 15 minutes for him to convince his partner that a made up problem existed. All cats, mufflers, keys, title and tires were present, he still came in well under original quote, good try, this is why people don’t trust scrappers.
They picked up a van and was told that we didn't have the title because it was burned in a fire. Guy said ok, would give us a certain amount and still pick it up. Realized we didn't have the keep. The guy that picked it up said he would give us half and the rest when we gave them the key. Tried to call several times no one had called back. Called another time they answered and told me i was wrong that he was told that my bf was gonna get the title and the key. I told him to call them and the guy he talked to said he could talk to his boss and call us back. Never called back and wouldn't answer the phone when we tried to call several times. Again I called them today and told me the same thing. Key and title. Told them I would have my bf call them. Tried to call won't answer the phone. Very rude to me on the phone. Wouldn't recommend them at all
My car blew up on 94 and I called Expert, They were there in less than a hour, and took my family off the freeway, they were all the politest and respectful people I've met in a long time
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