This rating is based on customer reviews, inventory size, pricing, and service quality
Marv's Salvage Tire & Wheels in Detroit, MI earns a polarized 50/100. Many reviews praise fast service (often in-and-out tire fixes, open Sundays), helpful techs, fair-to-low prices, and honest tread disclosures; a few note long-time good experiences. But a larger cluster cites rude, dismissive, even sexist interactions, hang-ups, poor phone etiquette, questionable wheel/tire quality, mismatched or very old tires, refund disputes, and issues with car sales. Pricing is described as both reasonable and high. Inventory includes tires, rims, and some cars; yard organization and part-finding ease are unclear.
Went here to buy a car and the salesmen was trying to sale me cars that were not in good condition as though they were. He spoke to me as though I didn't know anything about cars and I should put my trust in him for a good car. I just listened to him trying to pull a fast one on me, then I left. I had 6ks on me and was ready to deal. But he was just a fast talking liar and very deceitful. Stay away from this place!!!
OPEN on SUNDAY they really are Lifesavers for Uber drivers Marvs is the best in Detroit they save me so much money and helped get my car and me back on the road( time really is money for me) my tires were almost brand new and the service was great I would definitely recommend MARVS TIRE
Paul and Jeffrey treated me right. I got a set of lightly used F150 take-offs. They were upfront about the tread life, and didn't exaggerate the remaining life. Checked with my own gauge and the tires were as advertised. They changed the wheels off my truck with no delay. I will definitely seek them out again for my future tire change needs.
Absolutely horrible business. THEY KEPT MY $500 and the wheels they said would fit my car. They wouldn't refund me my money. They are horrible with customer service. They are rude. They DON'T honor their word. I WOULDN'T RECOMMEND THESE CLOWNS TO ANYONE! These people are trash. Take my word for it, don't go here!
VERY RUDE AND IS VERY MONEY HUNGRY. GIVING OIT VERY OLD TIRES AND LYING ABOUT IT. HIGHLY DISAPPOINTED AND WILL NEVER GO BACK. DEFINITELY NEED TO BE INVESTIGATED!!!! GAVE ME A USED 10 YEAR OLD TIRE CLAIMED IT WAS THE BEST HE HAD ABD DIDN'T HAVE A BALANCER IN HOUSE. HAS MY CAR SHAKING AND ALL NOW , JUST TERRIBLE MAN
I'm deeply sickened by the disrespect this guy is capable of. I will never understand how someone could be so foul and dismissive to their potential customers. I'd rather crawl around the city on my face than support a foul creature.
The staff was very nice and helpful. I didn’t have to even get out in the rain. They thoroughly explained everything that was wrong with my tire and I was back on the road super fast. Best off all, the price was right!!!
Very poor service, totally untrustworthy, please check tire size before you leave to be sure your getting what you paid for. HORRIBLE PLACE TO DO BUSINESS!!!
If I could give them zero stars I would! Idk how this place is open. Not only did I have to assist Marv in changing my tire he charged me $85 for a tire. I drove home and my tire was flat the next morning. I wouldn’t recommend them to anyone!
Absolutely terrible customer service never ever call this number I caught about buying a rim for my 2008 mustang gt and was rudely interrupted by you have to come in bye and hung up on me
The owner Marv is one jive turkey he lied to me on the phone flat out he claimed he had a brand new set of 2016 Equinox wheels of the guy wanted 20 inch tires when I got there they were from 2010 rims with chips all over and somebody spray-painted them silver metallic if you can imagine that!!!! over the aluminum!!!! trying to fool people to buy them he claimed they were new!!!! and they were 10 years old and spray painted with paint it's the most dishonest thing I've ever seen!!!!!! I wasted 2 hours of my time to come down to a lie he's a bad person and stay away!!!
BEYOND RUDE AND SEXIST!! I called to get a price on a rim and the man who answered the phone first acted like he didn't understand me and then condescendingly asked me to send a picture before he would give me a quote. He then told me I may not know what I'm talking about because "women belong in the kitchen naked and cooking, and don't know about tires". If you want decency, respect and fair price DON'T GO HERE!!!
You Talking about Rude this place has Deplorable Customer Service, I Would Never give this place ANY of my Money... I'll call Uber or catch the Bus first. You're not going to be RUDE! and Get my Money too!
Flat-Out!
They are rude as ever!!! I called to ask how much do their used tires price at. From what price range. Gave the size tire i needed and the man told me i needed to just come in and see he dont have time. Then he hung up on me. I will NEVER do business there or recommned them to anyone!
Unprofessional, called to price a rim and tire and they told me I would have to come in to have the problem diagnosed. Totally ridiculous and even had the nerve to be rude. Never do business here!
I called to see about getting my Rim fixed or replaced. The gentlemen told me he would be able to help me around 12. I came and it was determined I needed my rim fixed. It would take a full day and I didn’t have a donut so he allowed me to use one there for free while he fixed it. Then the donut didn’t fit so he gave me a rim to use for the day. The rim alone was worth 5 times what I was paying for the service. I called the next day and it was determined he underestimated the fee about 45$. I was happy to pay the difference. I see why people say they felt like he was rude or condensending. But to me it was more like a fiesta grandpa that you know really cares. I would tell anyone to go to Marv’s! I had a great experience.
I called to check on a tire size and the person who answered the phone spoke in very condescending way towards me. Though they did point me in the right direction I will not be giving them any of my business.
Very RUDE AND UNPROFESSIONAL!
It's shame the experience you get when you attempt to support your neighborhood business.
I have NEVER experienced such rude and poor customer service. The man spoke to me in such a derogatory nature and from one business owner to another... I WOULD NEVER PATRONIZE THAT LOCATION EVER!!!
The absolute rudest people I've ever delt with in my life. Horrible service. I actually went to a different tire shop to purchase that was 20 minutes away because the service was so horrible. I was hung up on twice and he wouldn't let me ask my questions and he kept cutting me off. Horrible service and would not recommend to anyone.
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