This rating is based on customer reviews, inventory size, pricing, and service quality
New Detroit Auto Parts in Detroit, MI scores 93/100. Sentiment is strongly positive: customers highlight professional, helpful staff, great prices and fast service, and a broad inventory that makes finding parts easy, with many in-and-out visits and responsive delivery. Most describe quick, easy finds; one review asked for better organization. Common complaints: occasional long waits or shifting ETAs on special orders and a strict exchange-only policy on some electrical items. Overall, value and customer service outweigh the occasional delay.
What clients say about New Detroit Auto Parts in Detroit (MI)
Detroit Auto Parts is a solid place to get what you need for your car. They usually have a good selection, fair prices, and the parts are reliable. The staff are helpful and make it easier to find the right items without wasting time. I’ve had good experiences with the quality, and everything worked as expected after installation. Also, Hilal did a great job — he was friendly, knowledgeable, and made the whole process smooth. Overall, I’d recommend Detroit Auto Parts if you want dependable service and good parts.
New Detroit Auto Parts defies expectations by offering high-quality auto parts at unbeatable prices, despite negative reviews suggesting otherwise. Through personal experience, I've found their products to consistently exceed expectations, demonstrating reliability and performance. In conclusion, New Detroit Auto Parts emerges as a reliable and affordable option for those seeking top-notch auto parts. With a history tied to the past owner of Mansfield Abe, their commitment to excellence extends beyond mere transactions, often resulting in generous offerings and unparalleled customer service. From my consistent patronage since their opening, I've witnessed firsthand the significant savings and exemplary support they provide. In sum, New Detroit Auto Parts not only sets the standard for quality products but also elevates the customer experience, making it a highly recommended destination for automotive needs.
Great service it was busy and was still in and out friendly staff and great prices I kid you not they once got pizza for all customers that came in and that was an experience I've had who knows what else they have done when I wasn't there even free merchandise this place is top tier.
A bit crowded today but VERY good prices on what your car needs!
Fast service. Sometimes there’s no one there !
Then like today, they were packed but we were in and out. 5-10 minutes tops!!!
CHECK ‘EM OUT.
THEY DO NOT DISAPPOINT.
(This & Manfield is where your mechanic goes then charges you a million dollars!)
I brought a fuel pump from them paid for labor and it went out a hour just wanted my money back they told exchange only now I have to pay for labor again I recommen not to get electric parts for them
Very friendly staff. Very helpful. I didn't know they were there. Those guys are good and they got what you need and they are very helpful. Good job new Detroit
If I could rate this place no stars ✨️ I absolutely would! I called about 830 or in the a.m. they told me and hour wait for the starter to arrive. Call back within a hour time frame and they say it should be 12 in the afternoon. Called again at 12 and they said it should be 2. HOW ABOUT JUST BEING HONEST, A PERSON TIME IS VALUABLE. BUT I DONT THINK THEY GET THAT.
The staff here are very professional, knowledgeable and accommodating. The service is quick and affordable. It’s always great to know that you can trust a shop to find good quality parts for a great price. The staff are also very honest and helpful.
Their new ordered a radiator took about a week they just need to step it up a little bit they need to get a little more organized I think I might go back prices are good
The selection of auto parts here is quite extensive, the staff is very friendly and knowledgeable, and the service is wonderful. I would recommend this place to anyone looking for quality parts at great price points.
Pleased with the service, highly recommend for quality parts. They also deliver very responsively. Ask for Moe or Abbas, both very friendly and care about their customer service. 10/10 recommendation
I was surprised with how fast and great their service was. They were also very knowledgeable and honest. They Gave me the part I really needed for my car at a much cheaper rate than I found anywhere else. I highly recommend
1910 W Fort St, Detroit, MITowing service
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