This rating is based on customer reviews, inventory size, pricing, and service quality
In San Antonio, TX, Big Texas Towing scores 93/100. Reviews are overwhelmingly positive: customers highlight professional, courteous staff, careful vehicle handling, clear communication, quick arrivals (often under an hour), and fair, upfront pricing. Strengths include fast response, respectful service, and smooth drop‑offs—even from garages or highways. Complaints are rare but mention disputes over private‑property/public‑street tows and a vehicle taken despite a promised drop fee. Little or no info on inventory variety, yard organization, or ease of finding parts for comparison.
Address:
4620 Old Seguin Rd, San Antonio, TX, United States
What clients say about Big Texas Towing in San Antonio (TX)
Incredibly responsive. Great communication. Friendly. Not what I expected from a towing company but would definitely use again and recommend to anybody.
Had to use their service 2 days in a row, unfortunately, but they were quick in responding and picking up both my vehicles. Definitely saving their info for recommendations.
Had to call in the tow from out of state, they handled all the details with quick turn-around and extremely fair pricing. Thanks so much for keeping my stress to a minimum!
Need my truck towed from storage to my house and Big Texas Towing was friendly, courteous and on time. Great price for the work done. Recommend to any one in need of a tow. Thank you!
Great price, even better customer service! From San Antonio all the way out to Stockdale and SUPER reasonably priced! Was such a relief in the middle of a stressful situation!
great service and great staff! i had my car towed and jonnathan was knowledgeable and extremely helpful with my situation. will definitely be coming back if i need to
Day or night freezing rain or Texas heat Andy and Johnathan have been professional and reliable. Great communication and pricing. Handled my vehicle with care. Clean and well mannered gave me a safe ride home. Excellent service!!
We had to have our car taken to our mechanic to get looked at. We called Big Texas Towing and they were very prompt in arriving. We really appreciated the great communication! We’ll be letting our friends and family know about this company.
Fast and friendly service....Johnathan was the driver who came and help me out....he was very friendly and treated me and my car with respect. I will call Big texas towing from now on. And the price was right ty for helping me out
quickest response ever received. friendly and helpful! also provided upfront pricing. best service i have ever experienced from any towing company. if anyone ever needs service please reach out to them you wont regret it!
Was stuck on the side of the access road with 2 flat tires but called big Texas tow and they were able to help at a reasonable price. Jonathan customer service skills are great. I highly recommend.
Big Texas was great!! Quick response and service. Got my car delivered quickly. Thank you so much!! We’ll definitely use in the future for all my towing needs
andy was the biggest help. i needed my tow done within an hour, and he had his driving there in less than 30. amazing customer service, good pricing, and fast service. 10/10 recommend !!
Great service and fair prices. I have been working with his family business since 2015 and if you need towing services or auto repair this is one of the best in the city!!
Big Texas Towing was amazing and effective. Made quick call and they were at my place in less than an hour. Quick and painless, recommend BIG Texas Towing.
Thank you to Andy and Jonathan for being able to assist me quickly when I needed a tow truck early in the morning. Andy was prompt in gathering all the necessary information, and Jonathan was efficient and professional when towing my car to a mechanic. I truly appreciated their help while I was stranded on the side of the road. Great service overall!
Andy was polite, prompt and the price is extremely reasonable. I definitely recommend his company. I have his number saved in case I need his services in the future.
Andy was fast and easy to work with. I was stuck on the side of the highway with two flats after hitting a pot hole, he got there in no time and towed me to discount tire. A+ service on a Saturday morning.
Very friendly and very communicative. Transportation to drop off my vehicle to a shop was easy and quick. Thank you to Anarbol for the easy transaction. Highly recommend and will be doing service again when needed.
My car got towed and I was stuck trying to find someone that could tow my car out of this wreckers lot. Everyone I called didn’t have their credentials and told me no, except these guys. The guys had all their credentials and made it super simple and easy to get my car back. They took care of everything and on the way back home even had recommendations of things to do and places to try throughout the city. Definitely recommend and I will be coming back.
Andy was great! He was super fast! And amazing customer service! He gave us great advice about our car. Thank you so much! I recommend this towing 100% and great pricing!
Andy is Very Friendly and Knowledgeable. He treated me very fair. I would Highly Recommend him and this company to anyone that needs a towing service. Scott
Very fast, great service and amazing communication. Other companies weren't able to access/tow my car from a parking garage, where Big Texas Towing did it no problem. Was able to get a quick offer for my car and had an amazing experience. Highly recommend for a headache free towing service.
Big Texas towing responded quickly, arrived on time, communicated very well and dropped off my car safely in a timely manner. Would definitely use again and would recommend
Love the tower, his name is Andrès, he was really nice and had good energy. He gave me good advice about my car and he was super resourceful.
The wait time to get it picked was very short and he was super easy to communicate with. Overall good experience even though my car wasn’t working, made the situation feel better.
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