This rating is based on customer reviews, inventory size, pricing, and service quality
Car Parts Etc. in San Antonio, TX shows sharply mixed feedback: many praise David/Dave for professionalism, fair pricing, and quick shipping on engines, transmissions, and axles, yet others report faulty or undelivered motors, delayed refunds, and unreachable phones/emails. Wait times range from fast to weeks. Inventory variety and yard organization/ease of finding parts are unclear from recent posts. Overall: 66/100. Strengths: friendly guidance and budget deals. Weaknesses: inconsistent fulfillment and communication; consider buyer protections.
Address:
3007 Rigsby Ave Suite 116 - 12, San Antonio, TX, United States
What clients say about Car Parts Etc. in San Antonio (TX)
Bought an engine beginning of May, sent payment that day thru Paypal. Never got a shipping confirmation so I called auto parts and was informed paypal was holding the funds. Called paypal and the said the funds had been released to auto parts etc.
The communication between trying to get the issue resolved was horrible. Auto parts (chris and david cook) never tried helping more than they needed too. Would not release my funds back to me and could never get me their manager. And kept lying saying they would get tbeir manager to call paypal to resolve and send me a new invoice. I will never do business with them again. My money was tied up with no resolutions for 3/4 weeks! Beware!!
SCAMMERS! I ordered a replacement engine for $2500... it quit running within 3 months/1,000 miles and ALL email, phone numbers have been disconnected. My credit card company was unable to get ahold of them. I sent them a certified letter which they received, but did not respond to. DO NOT DO BUSINESS WITH DAVE CROSS OR CAR PARTS ETC
Scammers.... phone numbers don't work!!! Emails fail to deliver!!! Took me for$1600 never delivered my engine! David cross.... David Crook more like it!!
I bought an engine, received later then promised. The Engine was faulty. They said they would send out another one because it was warranted. It has been over a month and still waiting. Now the email for David is no longer in service, phones disconnected??? The company email not working? Am I seriously out $2000.?? I have no vehicle, no engine. Lawsuit next I guess.
Placed an engine on lay away. Made payments for a few weeks in a row. Wanted to make a final payment and go pick up my engine but for 2 days I can't get anyone to answer the phone on any of their lines.
What business doesn't answer the phone!
Let's see where this goes. Not happy at all
My truck broke down a month after I bought it. Ended up needing a new motor and after looking for awhile David Cross reached out and did an excellent job at getting me a quality used motor. He answered all questions and concerns, no bs.
Purchased a transmission on 3 / 14 /18.Delivery was promised for 3 / 23.David called on 3/23 to say that there was a problem with the courier service and promised delivery on 3 / 30 .Then , it became a promise of another day or so .I requested a refund on 4/ 6 .On 4/28 , David told me that I would need to contact my credit card company.On 5 / 1 , I iniated a dispute at my bank.He uses Square to process payments .
At this point , I am less 1200 .00.Buyer beware !
5/3/18 : Checked my account this morning ; a refund has posted . Thank you and good luck .
I needed a transmission for an older model car. David was a great help. His demeanor made me feel comfortable spending a few hundred dollars for something I'd never seen. There was no pressure at all. My transmission was shipped quickly and arrived in great shape. Hopefully I won't need these guys again, but if I do, I will use them, and ask for David!
First off I what to give a shout out to David Cross. Very helpful and quick responses. They had very fair prices and helped get my engines shipped to me as quick as possible with out hurting my pockets. I will be buying from them again in the future.
Polite, quick service and Dave really was helpful throughout the process....He took the time and lead me through the "tranny" process...We're back on the road and would not hesitate to go with Dave and Car Parts Etc. again.....Greg (Mount Vernon,Wa.)
I'm one of those guys that likes to see in person what I am buying. But this time I had no real choice but to trust someone I didn't know, with just a phone call. I needed a rear axle assembly for my Avalanche. After a lot of research and several phone calls I decided to go with Car Parts Etc. David Cross was the one that made me feel comfortable with my choice. David was very helpful, knowledgeable and patient, taking all of my calls and answering my questions. The result: I got exactly what I was promised, when it was promised and at the price I was quoted. When I need another part, my 1st. call will be to David Cross at Car Parts Etc. !
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