This rating is based on customer reviews, inventory size, pricing, and service quality
Alamo City Towing llc in San Antonio, TX earns a strong 94/100. Reviews consistently highlight fast response and clear communication, courteous drivers (women customers felt comfortable riding), careful handling of vehicles (including classics/flatbeds), and fair, upfront pricing. Customers note smooth coordination, proof-of-delivery photos, and helpful after-hours service. The main gripe: a couple reports of reckless driving on the road, which tempers the shine. Little to no info on parts inventory or yard organization, as this is a towing-focused operation.
What clients say about Alamo City Towing llc in San Antonio (TX)
Exceptional service, quick turnaround, professional and friendly demeanor. Fixed price was provided up front. If I needed a tow in the future, I will definitely call Alamo City Towing. And I will heartily recommend them to others. A very pleasant experience in the midst of a frustrating situation.
Obviously I do not want to have to tow my car due to mechanical reasons, BUT if I had to again, I would only be giving Alamo City Towing a call. I chose this business because it seemed like the staff was all female and it made an already anxious situation less stressful for a woman myself. Kind conversations and it went by without any major issue. Thank you for the help!
Great and honest service. Called several service pior calling Alamo, beats every other towing service on proce and time to pick up. I took the ride with the driver, very nice gentleman with very candid honest conversation. The take away, good honest and low cost service.
P. Ann is on it. Great communication and pricing for a 22 mile tow was very reasonable. Towed my Alfa Romeo spider on flat bed. Service oriented. Highly recommend.
I was able to schedule a tow easily. P. Ann texted me when she was on her way like she said she would. She was very friendly when she showed up. No problems. I will definitely use Alamo City Towing again in the future. Thanks for your help and making everything so easy.
P Ann was very professional and quick to come pick up my truck, great customer service all around! Will definitely use again in the future and recommending! Thank you!
My son had a fender bender and we needed to tow the car home. The owner came to our rescue and got the job done quickly. Stop searching, and just call Alamo City. Fast and fair with finesse.
If you need towing Ms. Coultress is your go-to. Her service is QUICK, AFFORDABLE, and she has a one of kind spirit that compliments her amazing customer service attitude. She left me with a broken down car but a SMILE ON MY FACE
Ann came out to help me with my Jeep today! It needed to be towed to a nearby shop. She was so courteous and very professional. Ann got to my place within 20 minutes and loaded up my car. She took good care of me and her prices are very affordable. I was very happy with the service she provided!
Let’s be honest: no one “plans” to need an emergency tow truck. But if you're going to be stranded, stressed, or stuck in the unforgiving heat of San Antonio, you’d be lucky to end up in the hands of Alamo City Towing.
My experience with this company was nothing short of exceptional—and not just “for a tow company,” but by any standard of customer service. Take your pick… really any company should operate this way.
After submitting a Yelp request, I received a response in what felt like mere seconds. Honestly, I wasn’t sure if I’d summoned a towing sorcerer, Yelp was on point or just encountered a business that actually cares about being efficient in 2025 (I know rare like a blue steak - if ya know ya know).
Within 30 minutes, they had picked up the vehicle in San Antonio and were already on their way to Boerne.
The drop-off you ask? Smooth, fast, and dare I say—record-breaking. Throughout the whole process, communication was constant and not in an overbearing way, but in a “hey, we’ve got you covered” kind of way. I always knew where the vehicle was, what was happening, and when to expect each update.
They gave me an instant quote over the phone before we agreed to anything, which matched the final charge exactly — save for a modest $6 service fee because I used a credit card (which they explained clearly upfront). There were no hidden fees, no last-minute surprises, and no cryptic breakdown of charges.
Professional? Absolutely.
Efficient? Without question.
Pleasant? Somehow…. yes.
Here’s the quirky part: if life ever throws you the kind of curveball where your car ends up immobile and your day feels like it’s going off the rails, Alamo City Towing is the rare kind of company that can turn one of the more stressful chapters into something... almost enjoyable.
Because when you’re down on your luck, it helps to have a someone, anyone that can make a necessary evil like towing your broken vehicle to be more like the roadside rescue squad you didn’t know you needed.
Other companies take note. There is a competitor in town and they have set the bar really really high.
P. Ann was timely, accommodative, and an absolute sweetheart. She is the nicest, most honest and straightforward tow truck driver I've ever met. If you have the ability, you should use her service over any other!
P. Ann got there timely, got me hooked up quickly, smiled the whole time. Her AC was out but she still took my tow so I wasn’t stranded any longer than necessary. I asked her if I could ride with her as the repair shop said they would get me home. She said absolutely. Since I was on the way back out she offered to drop me off but I let the guys do it since I knew she needed to get to the shop to get AC looked at. Despite the heat and no AC she was fabulous. I’d would 100% recommend her for a tow. The price was reasonable and to be a female and feeling comfortable riding with my car is a big deal.
Alamo City Towing helped me with my car very efficiently. The price was very fair and they were very willing to work with me. They were very knowledgeable and confident in taking care of my vehicle. Finally, they were very kind throughout the entire process. I highly recommend!
Website
